Help
Introduction
This Help Desk provides specific information about the
TDG site. If you don't find the answer you need:
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Ask your local system administrator for help.
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Send an email to hrdleadership@opm.gov to report
technical problems. Written reports of technical problems are important
sources of input for improving the site.
Help Menu
Understanding Hardware and Software Requirements
The TDG site has been designed to operate on:
Windows 3.x, 95, NT (Windows 98 is being tested)
Processor: PC, 486 DX; Pentium processor highly recommended
8 MB RAM
28.8 kbps modem connection or faster
Netscape Navigator 3.0 or higher, or Microsoft Internet Explorer 3.0 or
higher
If needed, click a button below to download a recent version of an Internet
browser.
Adjusting the Display
To view the site as designed, your monitor should display at a minimum
resolution of at least 800x600 pixels with at least 256 colors.
If the font appears too large:
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In MS Internet Explorer, select "View" and then "Fonts",
and lower the font size.
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In Netscape, select, "Options", "General Preferences",
the "Font" tab, and click on "Choose Font" for
the "Proportional Font" and select a smaller font.
These settings will reduce or eliminate any unnecessary scrolling.
The links for adjusting your display settings in Windows are shown below:
Getting and Installing Adobe Acrobat Reader
To view the Portable Document Files (PDF), you will need to download
and install the Acrobat PDF Reader. To do so, click on the button below
and follow the instructions from the Adobe site:
Printing from this site
This site was designed using HTML frames for aesthetic reasons, therefore
printing is handled a little differently. To print the contents of the
page, you must first use your mouse to click anywhere on the page you
wish to print and then use your Print command as usual.
Main
Policy
