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Search Division of Quality Management The DQM functional statement and staff points of contact. Best/Promising Practices Submit and browse posting of best practices from our Best Practices database. Management Controls Access to documentation on the OMA Management Control Program, management review guidelines, and risk/self assessments. Management Reviews Recent ongoing and completed reviews. Customer Service Evaluate DQM services by filling out our Customer Service Survey, or find out more about the NIH Customer Service Plan. Continuous Improvement Access information on a continuous improvement model and summaries of the "best" business books each year.

Last updated on: October 30, 2002

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