Restructuring of HCFA into CMS
On July 1, 2001, the Health Care Financing Administration (HCFA) became the Centers for Medicare & Medicaid Services (CMS). It's more than just a new name - it's an increased emphasis on responsiveness to beneficiaries and providers, and quality improvement.
Health and Human Services Secretary Tommy G. Thompson made the announcement on June 14, 2001. "We're making quality service the number one priority in this agency," Thompson said. "These sweeping reforms will strengthen our programs and enable our dedicated employees to better serve Medicare and Medicaid beneficiaries, as well as health care providers. We're going to encourage innovation, better educate consumers about their options, and be more responsive to the health care needs of Americans."
Three new business centers were established as a part of the reform: the Center for Beneficiary Choices, the Center for Medicare Management, and the Center for Medicaid and State Operations.
Beginning October 1, 2001, the Medicare 800 number (1-800-633-4227) was enhanced to provide service to beneficiaries 24 hours a day, seven days a week.
"More changes are on the way," Secretary Thompson stated. "We're going to keep fine-tuning this department so Americans are receiving the highest quality health care possible."
Additional Resources
Press Releases from the Department of Health & Human Services (DHHS)
- First Steps Taken in Reforming Medicare & Medicaid Agency
- HHS Fact Sheet -- The New Centers for Medicare & Medicaid Services (CMS)
- Remarks by HHS Secretary Tommy G. Thompson at Press Conference Announcing Reforming Medicare and Medicaid Agency
