Frequently Asked Questions

General Questions
Ordering Questions
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General Questions

• Why do I have to log in?

• Fast Stamps, what is this?

• How can I find out about upcoming stamps to be released?

• Does The Postal Store recommend a browser?

• Are older non-denominated stamps still valid for postage?

• How can I order shipping supplies online?

• Do you have a rate calculator that can tell me how much postage to use?

• How can I use my computer to print postage on envelopes?

• Where can I locate a stamp not listed on your website?

• Do I have to log out?

• How are new stamp designs chosen? May I submit my ideas for a new stamp?

• How do I find the value of an old stamp?

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Ordering Questions

• How soon after I place my order will it arrive?

• Why do you charge a handling fee?

• I am having problems registering. My user name/password is not being accepted.

• I have tried to place an order through The Postal Store, but I cannot get the order to complete. What should I do?

• Which credit cards do you accept?

• How will my order be shipped?

• Can I order with a browser that doesn't support security?

• I placed an order, but want to cancel it. What should I do?

• Where can I order shipping supplies online?

• I placed an order for stamps at least seven business days ago and still have not received it. What should I do?

• Is there Shipping and Handling in addition to the $1.00 charge for stamps?

• How do I order a first day cancellation?

• I am having a problem with my website. It states that "your address does not exist or has multiple possibilities".

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