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“Government likes to begin things—to
declare grand new programs and causes. But good beginnings are not
the measure of success. What matters in the end is completion. Performance.
Results.”  President George W. Bush in an excerpt from The President's Management Agenda.
“We can and we must develop systems
that respond better to 21st Century organizational demands and employee
concerns.”
 Kay
Coles James, Director Office of Personnel Management
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