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STANDARDS - OPENNESS - ACCESSIBILITY - ACCOUNTABILITY
Secure Messaging
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How it works

How to tell if you have a secure connection

Why we offer this option

Why we can't reply
via e-mail

Send a Secure Message

How it works
When you click on the link that takes you to a secure form, you make a secure connection directly to the server hosting our website.  This link between our server and your computer is verified and any information you send via our form will be protected from interception.  The technology used is Secure Sockets Layer (SSL) with a Server Certificate.  

How to tell if you have a secure connection
Your browser will tell you that you are making a secure connection.   You may see a message in a pop-up window, or a broken key icon on your browser bar will change to an unbroken key, or some browsers will show an unlocked padlock for an insecure connection and a locked padlock for a secure connection.  Every browser has its own way of telling you that a secure connection has been established. 

Why we offer this option
Typically this sort of connection is used to send credit card information.  We believe your personal information is important and should be protected, so that is why the Railroad Retirement Board is using this technology.

Why we can't reply via e-mail
E-mail is not secure.  You are contacting us through secure messaging.  We have no way to contact you back with a secure message.  If we can identify you and have your telephone number or address in our records, we will furnish any personal information by telephone or letter. This helps to ensure we do not send your personal information to someone asking for it without your knowledge.

Send a Secure Message

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