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FEA - SRM: Back Office Services
 

FEA Title

SERVICE COMPONENT REFERENCE MODEL (SRM)

Back Office Services

The Back Office Services Domain refers to the set of capabilities that support the management of enterprise planning transactional-based functions.

 
 
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Back Office Services
 
arrowAssets / Materials Management
Defines the set of capabilities that support the acquisition, oversight and tracking of an organization's assets.

arrowData Management
Defines the set of capabilities that support the usage, processing and general administration of unstructured information.

arrowDevelopment and Integration
Defines the set of capabilities that support the communication between hardware/software applications and the activities associated with deployment of software applications.

     
arrowFinancial Management
Defines the set of capabilities that support the accounting practices and procedures that allow for the handling of revenues, funding and expenditures.

arrowHuman Capital / Workforce Management
Defines the set of capabilities that support the planning and supervision of an organization’s personnel.

arrowHuman Resources
Defines the set of capabilities that support the recruitment and management of personnel.

 
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