Federal Enterprise Architecture - Program Management Office (FEAPMO)

FEA - SRM: Business Management Services

SERVICE COMPONENT REFERENCE MODEL (SRM)

Business Management Services

The Business Management Services Domain defines the set of capabilities that support the man-agement of business functions and organizational activities that maintain continuity across the business and value-chain participants. The Business Management Services domain represents those capabilities and services that are necessary for projects, programs and planning within a business operation to successfully be managed.


	Customer Services
	Process Automation Services
	Business Management Services
	Digital Asset Services
	Business Analytical Services
	Back Office Services
	Support Services

Business Management Services

	Investment Management Defines the set of capabilities that manage the financial assets and capital of an organization.
	Management of Process Defines the set of capabilities that regulate the activities surrounding the business cycle of an organization.

	Organizational Management Defines the set of capabilities that support both collaboration and communication within an organization.
	Supply Chain Management Defines the set of capabilities for planning, scheduling and controlling a supply chain and the sequence of organizations and functions that mine, make or assemble materials and products from manufacturer to wholesaler to retailer to consumer.