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Buy Stamps and Shop. Get stamps online and order shipping supplies. Grow Your Business. Here are effective ways to get more customers and keep them. Send Mail and Packages. We've made it easy to send and ship. Receive Mail and Packages. Hold and redeliver mail online. Send Money and Payments. Send money and pay your bills online. All Products and Services. Comprehensive list of what USPS has to offer. About USPS and News. Learn more about what USPS is doing.

Home > About USPS & News > Organization Information > What We Are Doing > Mailing Industry Task Force
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Mailing Industry Task Force  
2001-2003 results and achievement.
For three years, the Mailing Industry Task Force – co-chaired by Pitney Bowes CEO Michael Critelli and Deputy Postmaster General John Nolan – has served the industry and the postal community as a catalyst for change and for growth. Since the publication of its 2001 report, “Seizing Opportunity”, the Task Force has brought together leaders from both the private sector and the Postal Service™ to collaborate on approaches and initiatives that address some of the most significant challenges facing today’s mail: making the mail channel more effective, introducing innovation, and stimulating both revenue and volume growth to support universal service.

On this page, you will find links to the Task Force’s original report and the research gathered in support of the report; to the Task Force progress reports that have been published in 2002 and 2003; and to other Task Force news releases and reports as they are issued.

To read any of these documents, please click on the appropriate link below:


Press Releases

Innovation Process (Word Format) (RTF)
MITF New Directions (Word Format) (Text)


Progress Reports

Phase Two Initial Report
Phase One Final Report
Fall 2003 Task Force Progress Reports
Spring 2003 Task Force Progress Reports
Fall 2002 Task Force Progress Reports
Spring 2002 Task Force Progress Reports


National Postal Forum Presentation

National Postal Forum Presentation, Fall 2003 - PowerPoint
National Postal Forum Presentation, Fall 2003 - Text
National Postal Forum Presentation, Spring 2003 - PowerPoint
National Postal Forum Presentation, Spring 2003 - Text


October 2001 Report: “Seizing Opportunity”**

October 2001 Report- PDF
October 2001 Report - Text


Research and Background Material

Market Research


Task Force Steering Committee and Subcommittee Members

Task Force Members - PDF
Task Force Members - Text



** - Please note that there is a typographical error in tables 8 and 9 on pages 12 and 13 of "Seizing Opportunity". Instead of "1999-2000", the year range in these tables should be "1999-2010".

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