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Laboratory Info

	History
	Fire Research Lab
	Message
	Mission
	Organization
	Services
	Staffing
	What's New

Mission

Customer Service

Laboratory Services is committed to providing the best service and support to its customers. Our strategic plan, LAB-2002, outlines this commitment to meeting customer requirements; measuring performance and customer satisfaction; and seeking continuous improvements.

Mission

The Mission of the ATF Laboratories:

Develop and maintain our scientific excellence and international leadership in ATF's areas of expertise by developing partnerships and pursuing new technology

Ensure that Laboratory Services substantially advances and sustains ATF's Strategic Goals and Programs.

Provide timely services in ways that can be sustained.

Values

We are a team of professionals, striving for excellence, and demonstrating:

Commitment to quality and customer satisfaction

Professional integrity and scientific objectivity

Concern for an efficient and positive work environment

Respect for the individual through communication, recognition, and celebration of achievements

Pride in the laboratory and ATF

Vision

We envision an organization which:

Is scientifically authoritative and worthy of our customer's trust

is dedicated to quality and responsiveness

has the financial, physical, and human resources to excel values and respects the individual, and empowers each to creatively challenge the status quo

encourages open communication and teamwork

makes continual improvements in technology and services, enabling our customers to attain their goals

Goals

Develop and maintain scientific excellence and lead in setting national and international standards in ATF’s areas of expertise by developing partnerships and employing new technology.

Ensure that Laboratory Services substantially advances and sustains ATF’s Strategic Goals and Programs.

Provide timely services in ways that can be sustained. Extend the reach and range of laboratory services through deployment of mobile laboratories, digital imagery, and electronic reporting

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