PERFORMANCE REFERENCE MODEL (PRM)
The PRM is a "reference model" or standardized framework to measure the performance
of major IT investments and their contribution to program performance.
The PRM has three main purposes:
Help produce enhanced performance information to improve strategic
and daily decision-making;
Improve the alignment-and better articulate the contribution
of-inputs to outputs and outcomes, thereby creating a clear "line of
sight" to desired results; and
Identify performance improvement opportunities that span traditional
organizational structures and boundaries.
The PRM attempts to leverage the best of existing approaches to
performance measurement in the public and private sectors, including the
Balanced Scorecard, Baldrige Criteria, Value Measurement Methodology,
program logic models, the value chain, and the theory of constraints.
In addition, the PRM was informed by what agencies are currently
measuring through PART assessments, GPRA, Enterprise Architecture, and Capital Planning
and Investment Control. Agencies' use of the PRM will populate the model over time.
The PRM is currently comprised of four measurement areas: