TSA staffs a full-service Contact Center and Claims Management Office

• TSA Contact Center
• TSA Claims Management Office

• Lost and Found Contact Numbers

TSA Service Commitment

Our common-sense approach borrows and adapts the best ideas from business and industry. The goal is not just to make people feel safe but to ensure that they really are safe.

The Ability to Listen

If you have questions, please call the Contact Center toll-free at 1-866-289-9673 during the following hours of operation (All times are Eastern Standard Time):

• Monday thru Friday 8 am - 10 pm
• Saturday, Sunday, Holidays 10 am - 6 pm

You may also e-mail us (tsa-contactcenter@dhs.gov).