TVA Web Site Survey

TVA wants its Web site to be as user-friendly as possible. To help us improve the site, please answer the questions below. When you have finished, hit the Submit button. Thank you for your help.

TVA has overhauled the site's appearance. How would you rate the way the site looks?		Excellent Good Fair Poor
If you were familiar with the site’s old design, how would you rate the changes we have made?		Better Same Worse Comments regarding site appearance
What information were you looking for here?
	Did you find what you were looking for?	yes no
	If not, where on the site did you look?
	If you used the Search function, what keywords did you use?

How would you rate the site’s content?		Excellent Good Fair Poor Comments regarding site content
How would you rate the site’s usability (i.e., was it easy to find your way around the site)?		Excellent Good Fair Poor Comments regarding site usability
What did you like about the site?
How could we improve the site?
If you would be willing to participate in usability testing of the TVA Web site at TVA headquarters in Knoxville, Tennessee, type in your name and tell us how we can contact you (phone number or e-mail address).