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Federal Enterprise Architecture - Program Management Office (FEAPMO)
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FEA - PRM: Technology
 

FEA Title

PERFORMANCE REFERENCE MODEL (PRM)

Technology

The Technology Measurement Area is designed to capture key elements of performance that directly relate to the IT initiative. An IT initiative generally can include applications, infrastructure, or services provided in support of a process or program.

 
 
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Technology
 
arrowQuality
The extent to which technology satisfies functionality or capability requirements or best practices, and complies with standards.

arrowReliability & Availability
System or application capacity, availability to users, and system or application failures.

arrowFinancial (Technology)
Technology-related costs and costs avoided through reducing or eliminating IT redundancies.

     
arrowInformation & Data
Data or information sharing, standardization, reliability and quality, and storage capacity.

arrowEfficiency
System or application performance in terms of response time, interoperability, user accessibility, and improvement in technical capabilities or characteristics

arrowEffectiveness
Extent to which users are satisfied with the relevant application or system, whether it meets user requirements, and its impact on the performance of the process(es) it enables and the customer or mission results to which it contributes.

 
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