"No-FEAR" Report Tables -- 3nd Quarter 2004 [Section 508 compliant]Accessible - Department of State
"No FEAR" Report Tables
3rd Quarter 2004
For questions concerning this Report please contact the D O S Office of Civil Rights at socr@state.gov.
This Section 508 Compliant version of the "No FEAR" Report was provided by the IMPACT Center (section508@state.gov)
Links to Various Sections of the "No FEAR" Report
|
Table # |
|
Name of Section |
|
1 |
|
Section 1
- Number of Complaints
- Bases of a Complaint
- Issues Raised in a Complaint
|
|
2 |
|
Section 2
- Processing Time - Average Days (All Open Complaints)
|
|
3 |
|
Section 3
- Final Actions by Agency Involving Discrimination
|
|
4 |
|
Section 4
- Findings of Discrimination
- Findings of Discrimination (by Bases)
- Findings of Discrimination (by Issue)
|
|
5 |
|
Section 5
- Pending Complaints (Filed before start of current fiscal year)
|
D O S "No FEAR" Report
Section 1
|
Data to be Posted |
2004
1st Quarter
TOTALS |
2004
2nd Quarter
TOTALS |
2004
3rd Quarter
TOTALS |
2004
4th Quarter
TOTALS |
|
2004
Year to Date
TOTALS |
|
2003
Fiscal Year
TOTALS |
2002
Fiscal Year
TOTALS |
2001
Fiscal Year
TOTALS |
2000
Fiscal Year
TOTALS |
1999
Fiscal Year
TOTALS |
|
Complaints |
17 |
17 |
23 |
|
|
57 |
|
76 |
55 |
48 |
59 |
61 |
|
Class |
0 |
0 |
0 |
|
|
0 |
|
0 |
0 |
0 |
|
|
|
Mixed-Case |
0 |
0 |
0 |
|
|
0 |
|
0 |
0 |
0 |
|
|
|
Complainants (Filers) |
17 |
17 |
23 |
|
|
57 |
|
75 |
55 |
48 |
59 |
54 |
|
Repeat Filers |
0 |
0 |
0 |
|
|
0 |
|
1 |
1 |
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Sex |
6 |
8 |
10 |
|
|
24 |
|
37 |
51 |
23 |
26 |
30 |
|
1.
Male |
1 |
1 |
5 |
|
|
7 |
|
15 |
10 |
9 |
9 |
9 |
|
2.
Female |
5 |
7 |
5 |
|
|
17 |
|
22 |
41 |
14 |
17 |
21 |
|
Age |
2 |
8 |
6 |
|
|
16 |
|
22 |
15 |
9 |
9 |
10 |
|
Race |
3 |
10 |
12 |
|
|
25 |
|
28 |
62 |
23 |
28 |
31 |
|
1.
American Indian / Alaskan Native |
0 |
0 |
0 |
|
|
0 |
|
0 |
0 |
1 |
0 |
0 |
|
2.
Asian Pacific Islander |
0 |
1 |
3 |
|
|
4 |
|
5 |
5 |
2 |
6 |
2 |
|
3.
Black |
1 |
9 |
7 |
|
|
17 |
|
19 |
40 |
15 |
17 |
27 |
|
4.
White |
2 |
0 |
2 |
|
|
4 |
|
4 |
17 |
5 |
5 |
2 |
|
Color |
0 |
3 |
5 |
|
|
8 |
|
6 |
23 |
0 |
0 |
0 |
|
Disability |
3 |
5 |
7 |
|
|
15 |
|
29 |
24 |
9 |
10 |
13 |
|
1.
Mental |
0 |
2 |
1 |
|
|
3 |
|
2 |
13 |
4 |
4 |
4 |
|
2.
Physical |
3 |
3 |
6 |
|
|
12 |
|
27 |
11 |
5 |
6 |
9 |
|
National Origin |
4 |
1 |
7 |
|
|
12 |
|
15 |
16 |
6 |
11 |
10 |
|
1.
Hispanic |
2 |
1 |
2 |
|
|
5 |
|
4 |
1 |
2 |
2 |
2 |
|
2.
Other |
2 |
0 |
5 |
|
|
7 |
|
11 |
15 |
4 |
9 |
8 |
|
Religion |
4 |
0 |
0 |
|
|
4 |
|
5 |
8 |
2 |
6 |
1 |
|
Reprisal |
8 |
8 |
13 |
|
|
29 |
|
34 |
54 |
19 |
15 |
25 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Issues Raised in a Complaint |
|
Appointment / Hire |
4 |
6 |
2 |
|
|
12 |
|
16 |
10 |
5 |
10 |
0 |
|
Assignment of Duties |
0 |
0 |
0 |
|
|
0 |
|
1 |
6 |
10 |
0 |
8 |
|
Awards |
0 |
0 |
0 |
|
|
0 |
|
0 |
2 |
0 |
0 |
0 |
|
Conversion to Full Time |
0 |
0 |
0 |
|
|
0 |
|
0 |
0 |
0 |
0 |
0 |
|
Disciplinary Action |
1 |
3 |
3 |
|
|
7 |
|
0 |
3 |
4 |
0 |
1 |
|
1.
Demotion |
0 |
0 |
0 |
|
|
0 |
|
0 |
0 |
0 |
0 |
0 |
|
2.
Reprimand |
0 |
0 |
2 |
|
|
2 |
|
0 |
2 |
0 |
0 |
0 |
|
3.
Suspension |
1 |
1 |
1 |
|
|
3 |
|
0 |
0 |
1 |
0 |
1 |
|
4.
Removal |
0 |
0 |
0 |
|
|
0 |
|
0 |
1 |
0 |
0 |
0 |
|
5.
AWOL (Absent Without Official Leave) |
0 |
1 |
0 |
|
|
1 |
|
0 |
0 |
1 |
0 |
0 |
|
6.
Letter of Warning |
0 |
1 |
0 |
|
|
1 |
|
0 |
0 |
2 |
0 |
0 |
|
Duty Hours |
0 |
0 |
0 |
|
|
0 |
|
0 |
0 |
1 |
5 |
0 |
|
Equal Pay Violation |
0 |
0 |
0 |
|
|
0 |
|
0 |
0 |
0 |
0 |
0 |
|
Evaluation / Appraisal |
1 |
2 |
6 |
|
|
9 |
|
4 |
7 |
9 |
5 |
12 |
|
Examination / Test |
0 |
0 |
0 |
|
|
0 |
|
1 |
1 |
0 |
0 |
0 |
|
Harassment |
4 |
7 |
7 |
|
|
18 |
|
5 |
29 |
32 |
2 |
18 |
|
1.
Non-sexual |
3 |
7 |
7 |
|
|
17 |
|
0 |
24 |
30 |
2 |
15 |
|
2.
Sexual |
1 |
0 |
0 |
|
|
1 |
|
5 |
5 |
2 |
0 |
3 |
|
Medical Exam |
0 |
0 |
0 |
|
|
0 |
|
3 |
2 |
0 |
0 |
0 |
|
Pay, including Overtime |
0 |
0 |
0 |
|
|
0 |
|
0 |
0 |
0 |
0 |
0 |
|
Promotion / Non-Selection |
1 |
8 |
10 |
|
|
19 |
|
19 |
7 |
14 |
33 |
52 |
|
Reassignment |
2 |
0 |
0 |
|
|
2 |
|
0 |
7 |
5 |
0 |
2 |
|
1.
Denied |
1 |
0 |
0 |
|
|
1 |
|
0 |
5 |
2 |
0 |
2 |
|
2.
Directed |
1 |
0 |
0 |
|
|
1 |
|
0 |
2 |
3 |
0 |
0 |
|
Reasonable Accommodation |
0 |
1 |
0 |
|
|
1 |
|
1 |
5 |
0 |
1 |
3 |
|
Reinstatement |
0 |
0 |
0 |
|
|
0 |
|
0 |
0 |
0 |
0 |
0 |
|
Retirement |
0 |
0 |
0 |
|
|
0 |
|
0 |
0 |
0 |
0 |
0 |
|
Termination |
1 |
1 |
1 |
|
|
3 |
|
5 |
5 |
3 |
7 |
0 |
|
Terms / Conditions of Employment |
4 |
1 |
0 |
|
|
5 |
|
33 |
6 |
4 |
27 |
16 |
|
Time and Attendance |
1 |
1 |
0 |
|
|
2 |
|
1 |
7 |
3 |
0 |
1 |
|
Training |
0 |
0 |
3 |
|
|
3 |
|
0 |
1 |
4 |
0 |
4 |
|
Other |
0 |
0 |
1 |
|
|
2 |
|
0 |
4 |
3 |
14 |
3 |
|
1.
Reclassification |
0 |
0 |
1 |
|
|
1 |
|
0 |
0 |
0 |
5 |
0 |
|
2.
Hostile Work Environment |
1 |
0 |
0 |
|
|
1 |
|
0 |
0 |
0 |
9 |
0 |
|
3.
Forced Resignation |
0 |
0 |
0 |
|
|
0 |
|
0 |
1 |
0 |
0 |
0 |
|
4.
Job Not Classified |
0 |
0 |
0 |
|
|
0 |
|
0 |
1 |
0 |
0 |
0 |
|
5.
Denied Housing at Post |
0 |
0 |
0 |
|
|
0 |
|
0 |
1 |
0 |
0 |
0 |
|
6.
Selected out of Foreign Service |
0 |
0 |
0 |
|
|
0 |
|
0 |
1 |
0 |
0 |
0 |
|
7.
Leave Donor Program |
0 |
0 |
0 |
|
|
0 |
|
0 |
0 |
1 |
0 |
0 |
|
8.
Non EEO (Equal Employment Opportunity) issue |
0 |
0 |
0 |
|
|
0 |
|
0 |
0 |
2 |
0 |
3 |
|
9.
Travel |
0 |
0 |
0 |
|
|
0 |
|
0 |
0 |
1 |
0 |
0 |
D O S "No FEAR" Report
Section 2
Processing Time - Average Days (All Open Complaints)
|
Data to be Posted |
2004
1st
Quarter
TOTALS |
2004
2nd
Quarter
TOTALS |
2004
3rd
Quarter
TOTALS |
2004
4th
Quarter
TOTALS |
|
2004
Year to Date
TOTALS |
|
2003
Fiscal Year
TOTALS |
2002
Fiscal Year
TOTALS |
2001
Fiscal Year
TOTALS |
2000
Fiscal Year
TOTALS |
1999
Fiscal Year
TOTALS |
|
Complaints |
# |
Days |
Avg.
Days |
# |
Days |
Avg.
Days |
# |
Days |
Avg.
Days |
# |
Days |
Avg.
Days |
|
# |
Days |
Avg.
Days |
|
# |
Days |
Avg.
Days |
# |
Days |
Avg.
Days |
# |
Days |
Avg.
Days |
# |
Days |
Avg.
Days |
# |
Days |
Avg.
Days |
|
Investigations |
12 |
614 |
51.2 |
10 |
467 |
46.7 |
12 |
786 |
65.5 |
|
|
|
|
22 |
1081 |
49.1 |
|
45 |
8930 |
198.2 |
62 |
24238 |
392.4 |
41 |
28719 |
700.5 |
25 |
13593 |
543.7 |
24 |
14103 |
587.6 |
|
Final Actions by Agency |
5 |
127 |
25.4 |
1 |
8 |
0.125 |
4 |
109 |
27.3 |
|
|
|
|
6 |
135 |
22.5 |
|
65 |
25804 |
397 |
35 |
20562 |
587.49 |
25 |
15745 |
629.8 |
0 |
0 |
0 |
36 |
30557 |
848.8 |
|
1.
Dismissal |
5 |
127 |
25.4 |
1 |
8 |
0.125 |
4 |
109 |
27.3 |
|
|
|
|
6 |
135 |
22.5 |
|
35 |
3009 |
85.97 |
9 |
671 |
74.56 |
13 |
4476 |
344.3 |
0 |
0 |
0 |
21 |
668 |
317.52 |
|
2.
After Investigation |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
0 |
0 |
0 |
|
16 |
7735 |
483.44 |
19 |
13207 |
695.1 |
8 |
6062 |
75.75 |
0 |
0 |
0 |
10 |
16878 |
1687.8 |
|
3.
After Hearing |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
0 |
0 |
0 |
|
14 |
15061 |
1075.7 |
7 |
6684 |
954.8 |
4 |
5207 |
1301.75 |
0 |
0 |
0 |
5 |
7011 |
1402.2 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
D O S "No FEAR" Report
Section 3
Final Actions by Agency Involving Discrimination
|
Data to be Posted |
2004
1st
Quarter
TOTALS |
2004
2nd
Quarter
TOTALS |
2004
3rd
Quarter
TOTALS |
2004
4th
Quarter
TOTALS |
|
2004
Year to Date
TOTALS |
|
2003
Fiscal Year
TOTALS |
2002
Fiscal Year
TOTALS |
2001
Fiscal Year
TOTALS |
2000
Fiscal Year
TOTALS |
1999
Fiscal Year
TOTALS |
|
Complaints |
# |
Days |
Avg.
Days |
# |
Days |
Avg.
Days |
# |
Days |
Avg.
Days |
# |
Days |
Avg.
Days |
|
# |
Days |
Avg.
Days |
|
# |
Days |
Avg.
Days |
# |
Days |
Avg.
Days |
# |
Days |
Avg.
Days |
# |
Days |
Avg.
Days |
# |
Days |
Avg.
Days |
|
Total Finding Discrimination |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
0 |
0 |
0 |
|
1 |
456 |
456 |
0 |
0 |
0 |
2 |
3317 |
1658.5 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Rendered by Agency |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
0 |
0 |
0 |
|
0 |
0 |
0 |
0 |
0 |
0 |
1 |
740 |
740 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Rendered by Administrative Judge (AJ) |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
0 |
0 |
0 |
|
1 |
456 |
456 |
0 |
0 |
0 |
1 |
2577 |
2577 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
D O S "No FEAR" Report
Section 4
Findings of Discrimination
|
Data to be Posted |
2004
1st Quarter
TOTALS |
2004
2nd Quarter
TOTALS |
2004
3rd Quarter
TOTALS |
2004
4th Quarter
TOTALS |
|
2004
Year to Date
TOTALS |
|
2003
Fiscal Year
TOTALS |
2002
Fiscal Year
TOTALS |
2001
Fiscal Year
TOTALS |
2000
Fiscal Year
TOTALS |
1999
Fiscal Year
TOTALS |
|
Findings of Discrimination by Bases |
|
Sex |
0 |
0 |
0 |
|
|
0 |
|
1 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
1.
Male |
0 |
0 |
0 |
|
|
0 |
|
1 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2.
Female |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Age |
0 |
0 |
0 |
|
|
0 |
|
|
|
1 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Race |
0 |
0 |
0 |
|
|
0 |
|
|
|
1 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
1.
American Indian / Alaskan Native |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2.
Asian Pacific Islander |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
3.
Black |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
4.
White |
0 |
0 |
0 |
|
|
0 |
|
|
|
1 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Color |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Disability |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
1.
Mental |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2.
Physical |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
National Origin |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
1.
Hispanic |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2.
Other |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Religion |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Reprisal |
0 |
0 |
0 |
|
|
0 |
|
1 |
|
1 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Other |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Rendered without a Hearing |
0 |
0 |
0 |
|
|
0 |
|
|
|
1 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Rendered After a Hearing |
0 |
0 |
0 |
|
|
0 |
|
1 |
|
1 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Findings of Discrimination by Issue |
|
Appointment / Hire |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Assignment of Duties |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Awards |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Conversion to Full Time |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Disciplinary Action |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
1.
Demotion |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2.
Reprimand |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
3.
Suspension |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
4.
Removal |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Duty Hours |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Equal Pay Violation |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Evaluation / Appraisal |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Examination / Test |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Harassment |
0 |
0 |
0 |
|
|
0 |
|
1 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
1.
Non-sexual |
0 |
0 |
0 |
|
|
0 |
|
1 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2.
Sexual |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Medical Exam |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Pay, including Overtime |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Promotion / Non-Selection |
0 |
0 |
0 |
|
|
0 |
|
1 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Reassignment |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
1.
Denied |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2.
Directed |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Reasonable Accommodation |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Reinstatement |
0 |
0 |
0 |
|
|
0 |
|
|
|
1 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Retirement |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Termination |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Terms / Conditions of Employment |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Time and Attendance |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Training |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Other |
0 |
0 |
0 |
|
|
0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Rendered without a Hearing |
0 |
0 |
0 |
|
|
0 |
|
|
|
1 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Rendered After a Hearing |
0 |
0 |
0 |
|
|
0 |
|
|
|
1 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
D O S "No FEAR" Report
Section 5
Pending Complaints (Filed before start of current fiscal year)
|
Data to be Posted |
2004
1st
Quarter
TOTALS |
2004
2nd
Quarter
TOTALS |
2004
3rd
Quarter
TOTALS |
2004
4th
Quarter
TOTALS |
|
2004
Year to Date
TOTALS |
|
2003
Fiscal Year
TOTALS |
2002
Fiscal Year
TOTALS |
2001
Fiscal Year
TOTALS |
2000
Fiscal Year
TOTALS |
1999
Fiscal Year
TOTALS |
|
Complaints |
# |
Days |
Avg.
Days |
# |
Days |
Avg.
Days |
# |
Days |
Avg.
Days |
# |
Days |
Avg.
Days |
|
# |
Days |
Avg.
Days |
|
# |
Days |
Avg.
Days |
# |
Days |
Avg.
Days |
# |
Days |
Avg.
Days |
# |
Days |
Avg.
Days |
# |
Days |
Avg.
Days |
|
Filed |
62 |
35582 |
573.9 |
82 |
51695 |
630.4 |
86 |
|
|
|
|
|
|
62 |
35582 |
573.9 |
|
76 |
16153 |
212.5 |
80 |
38439 |
4080.5 |
92 |
49310 |
535.97 |
125 |
68524 |
548.2 |
131 |
75087 |
573.2 |
|
Complainants (Filers) |
61 |
|
|
82 |
|
|
81 |
|
|
|
|
|
|
61 |
|
|
|
75 |
|
|
80 |
|
|
92 |
|
|
125 |
|
|
125 |
|
|
|
Acceptance |
0 |
0 |
0 |
14 |
3691 |
263.6 |
11 |
|
|
|
|
|
|
0 |
0 |
0 |
|
0 |
0 |
0 |
3 |
113 |
37.67 |
10 |
678 |
67.8 |
22 |
2847 |
129.4 |
31 |
3224 |
104.1 |
|
Appeals |
7 |
|
|
1 |
21 |
21.0 |
19 |
|
|
|
|
|
|
7 |
|
|
|
16 |
|
|
8 |
|
|
8 |
|
|
7 |
|
|
1 |
|
|
|
Investigations |
10 |
1583 |
158.3 |
17 |
6188 |
364.0 |
21 |
|
|
|
|
|
|
10 |
1583 |
158.3 |
|
27 |
1509 |
55.89 |
25 |
3446 |
137.84 |
52 |
21435 |
412.2 |
87 |
40046 |
563.7 |
61 |
30367 |
497.8 |
|
Hearing |
47 |
32555 |
692.66 |
42 |
36911 |
878.8 |
35 |
|
|
|
|
|
|
47 |
32555 |
692.7 |
|
40 |
14449 |
361.23 |
38 |
27272 |
717.68 |
23 |
21214 |
922.34 |
11 |
14227 |
1293.4 |
28 |
31349 |
1119.6 |
|
Final Agency Decision |
5 |
1444 |
288.8 |
0 |
0 |
0.0 |
12 |
|
|
|
|
|
|
5 |
1444 |
288.8 |
|
9 |
195 |
21.67 |
14 |
7608 |
543.43 |
7 |
5983 |
854.7 |
5 |
2404 |
480.8 |
11 |
10147 |
922.5 |
|
Complaints Over 180 Days |
1 |
185 |
185 |
|
|
|
2 |
|
|
|
|
|
|
1 |
185 |
185 |
|
4 |
852 |
312 |
4 |
2331 |
582.75 |
15 |
8869 |
591.26 |
17 |
12038 |
708.1 |
21 |
13509 |
643.3 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
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| 
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