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We'll help you get the right technology,
from the right source, at the right price,
to meet your current and future needs.
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Relay Service (FRS) |
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Dialogue Examples
TTY Caller to Voice (dial 1-800-877-8339)
- CA: Federal Relay Service, CA (1234), F or M (for female or male). Can I have the number
you are calling please, GA? (Go Ahead)
- TTY Caller: Hello, I am calling from (your agency name). Please dial 303-555-2222 GA
(Go Ahead)
- CA: Thank you Dialing …..1…..2….3.. Hello GA (Go Ahead)
- TTY Caller: Hi, I would like to speak with John Smith GA (Go Ahead)
Voice Caller to TTY (dial 1-800-877-8339)
- CA: Federal Relay Service, CA (1234), F or M (for female or male). Can I have the number you are
calling please, GA? (Go Ahead)
- Voice Caller: Hello, I am calling from (your agency name). Please dial 303-555-2222 GA
(Go Ahead)
- CA: Please hold while I connect your call. Hi, John Smith GA (Go Ahead)
- Voice Caller: Hi John, How are you? This is Sarah. I am calling to see if you can come to
the Office of Personnel (OOP) tomorrow. GA (Go Ahead)
- TTY reply: Hi Sarah. Yes I can come to the OOP tomorrow. How about two o'clock? GA
(Go Ahead)
- When the conversation is complete and both parties are ready to hang up, the CA will say, "Thank
you for using the Federal Relay Service."
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