Our customers deserve our best efforts as well as our respect and courtesy.
With only one call from you, we will say:
What can be done immediately and what will take longer,
When it will be done, and
Who will handle your request.
We will call you if anything changes from what we first told you, give you a status report, and explain what will happen next.
We will have staff available from 8:00 a.m. - 5:00 p.m. Eastern Time, to answer your calls. If you leave a message, we will return your call within one work day.
We will acknowledge your letters within one week of receipt.
Send comments about this Web site to webmaster@pbgc.gov
Last Edited: 09/28/01
