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Trouble Registering Online?

I received an email from Register@donotcall.gov, but nothing happens when I click on the link (or there’s no link to click on). What should I do?

If you use older browsers from certain Internet Service Providers (including AOL), you may not be able to click on the link in your email from Register@donotcall.gov. If that happens, you can complete your registration by using the "cut" and "paste" functions to insert the link in the email into the "Address" line on your Web browser. You must cut and paste the entire link. It is very long – possibly more than one line of text. You cannot re-type the link.

I received an email from Register@donotcall.gov, but when I click on the link, I’m taken to a page that says "REGISTRATION INCOMPLETE." What should I do?

The link is very long – possibly more than one line of text. Your email system may not "read" an address on more than one line. Maximize the email so that it covers an entire screen. Then click on the link. If that doesn’t work, you can complete your registration by using the "cut" and "paste" functions to insert the link from the email into the "Address" line on your Web browser. You must cut and paste the entire link. You cannot re-type it.