The Alternative Dispute Resolution Staff (AGC-20) works closely with FAA program offices that are charged with managing FAA alternative dispute resolution (ADR) activities and initiatives.  It also coordinates and issues FAA ADR policy guidance, and provides training to FAA personnel in all aspects of ADR.

This site will introduce you to our office and to the ADR activities currently underway at the FAA.  The site is also intended to be a resource guide to help FAA employees and others learn about ADR.  The site contains links to ADR information from the FAA , other Federal agencies, and private organizations.  The links are set forth below and along the left margin of this page.  The information you can obtain through these links will be useful to management, unions, employees, mediators, and anyone interested in ADR activities at the FAA. 

Contacts