HHS Logo: bird/facesU.S. Department of Health and Human Services

A Compendium of Current Federal Initiatives in Response to the Olmstead Decision

The Home and Community-Based Services Resource Network

July 10, 2001


This report was prepared under contract #HHS-100-97-0019 between the U.S. Department of Health and Human Services (HHS), Office of Disability, Aging and Long-Term Care Policy (DALTCP) and The MEDSTAT Group. For additional information about the study, you may visit the DALTCP home page at http://aspe.hhs.gov/daltcp/home.htm or contact the ASPE Project Officer, Andreas Frank, at HHS/ASPE/DALTCP, Room 424E, H.H. Humphrey Building, 200 Independence Avenue, SW, Washington, DC 20201. His e-mail address is: Andreas.Frank@hhs.gov.

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TABLE OF CONTENTS

INTRODUCTION
STATE MEDICAID LETTERS ISSUED BY THE CENTERS FOR MEDICARE AND MEDICAID SERVICES
HEALTH CARE FINANCING ADMINISTRATION SYSTEMS CHANGE GRANTS
CASH AND COUNSELING DEMONSTRATION AND EVALUATION
CONSUMER-DIRECTED CARE CONFERENCE
NURSING HOME TRANSITIONS DEMONSTRATION PROGRAM
DISABILITY ADVOCACY IN A POST-OLMSTEAD ENVIRONMENT
HOME AND COMMUNITY-BASED SERVICES RESOURCE NETWORK
NATIONAL EVALUATION OF THE MEDICAID HOME AND COMMUNITY-BASED SERVICES WAIVER PROGRAM
PRIMER FOR THE MEDICAID PROGRAM
WAIVER QUALITY INITIATIVES
HHS OFFICE OF CIVIL RIGHTS ACTIVITIES
WEBSITE FOR OBTAINING MEDICAID ASSISTANCE: MEDICAID DESK REFERENCE
FRONTLINE WORKERS IN LONG-TERM CARE: TECHNICAL EXPERT PANELS
REINVENTING QUALITY: FOSTERING PROMISING PRACTICES IN PERSON-CENTERED SERVICES AND QUALITY ASSURANCE FOR PEOPLE WITH DEVELOPMENTAL DISABILITIES
OLMSTEAD RELATED ACTIVITIES AT THE SUBSTANCE ABUSE AND MENTAL HEALTH SERVICES ADMINISTRATION


INTRODUCTION

The July 1999 Supreme Court decision in Olmstead v. L.C. challenges not only state governments, but federal and local governments, to increase opportunities for persons with significant disabilities to live where they choose. In response to the direction provided by the Supreme Court in the Olmstead case, all levels of government are increasing their efforts to increase access to long-term supports and services for persons with disabilities in home and community-based services (HCBS) settings.

State governments have the lead role in expanding opportunities for persons with significant disabilities to live and work in community settings, and to function as independently as possible. However, the Federal Government also plays a key role, both as a funder (primarily through the Medicaid program) and as a provider of information and technical assistance. In addition, both the states and the Federal Government share responsibility for ensuring that the supports and services which persons with disabilities receive in the community are of the highest quality possible. While persons with significant disabilities are becoming increasingly independent, and exercising greater control over their own lives, federal and states governments remain jointly accountable for ensuring the health and safety of those who are receiving publicly-financed services.

As part his New Freedom Initiative, President Bush issued an Executive Order on June 19, 2001, charging the Attorney General, the Secretaries of Health and Human Services, Education, Labor, and Housing and Urban Development, and the Commissioner of the Social Security Administration to evaluate the policies, programs, statutes, and regulations of their respective agencies to determine whether any should be revised or modified to improve the availability of community-based services for qualified individuals with disabilities. The Executive Order also specifies that this review should focus on identifying affected populations, improving the flow of information about supports in the community, and removing barriers that impede opportunities for community placement. The Order mandates that the Secretary of Health and Human Services should report to the President on the results of this evaluation within 120 days.

To fulfill the mandate of the President's Executive Order, HHS has established the New Freedom Initiative Workgroup to review interagency efforts that have been already initiated in response to the Olmstead decision, and to recommit and refocus the Administration's efforts in promoting the full participation of adults with disabilities in community life.

In addition to working with states, the Federal Government has established a number of partnerships with private organizations to promote the development of improved HCBS systems in response to Olmstead. For example, for the Office of the Assistant Secretary for Planning and Evaluation and the Centers for Medicare and Medicaid Services (CMS) have partnered with the Robert Wood Johnson Foundation in supporting the Cash and Counseling Demonstration, and CMS is partnering with the National Conference of State Legislatures in efforts to increase awareness among state legislatures about the implications of Olmstead.

This report is intended to serve as a compendium of selected projects which are currently operational at the federal level to promote the expansion of long-term supports and services in community-based settings. Some of these initiatives (e.g., the Cash and Counseling Demonstration Program) were initiated even prior to the ruling of the Supreme Court in Olmstead v. L.C. but all reflect the guiding principles enumerated above. For each project, we present information on both the funding and implementing organization, the purpose of the project, a brief description of the activity, and contact information on where people can go to obtain more detailed information about the project. While we have tried to identify the major projects currently in operation at the federal level to support states' efforts to expand long-term supports and services for persons with disabilities, the report undoubtedly fails to include all of the activities going on at the federal level in response to the Olmstead decision.


STATE MEDICAID LETTERS ISSUED BY THE CENTERS FOR MEDICARE AND MEDICAID SERVICES

Funding Organization:

Centers for Medicare and Medicaid Services (CMS)

Implementing Organization:

Centers for Medicare and Medicaid Services (CMS)

Purpose:

As of July 2001, CMS has issued five state Medicaid letters designed to provide guidance and support to states in their efforts to enable persons with disabilities to live in the most integrated setting appropriate to their needs. State Medicaid letters are a mechanism which CMS uses to communicate administrative decisions on Medicaid statute and regulations on key programmatic issues.

Description:

Olmstead Letter No.1
January 14, 2000

The first Olmstead letter provides states with background information on the Americans with Disabilities Act (ADA) and the implications of the Supreme Court's decision in Olmstead v. L.C. on the interpretation of the ADA as it applies to publicly-funded programs for persons with disabilities. The letter clarifies that the Olmstead decision applies to all states programs, but acknowledges that Medicaid is the primary funding source for both institutional and community-based services for persons with disabilities, and therefore the implementation of Olmstead will have its most significant impact on state Medicaid programs.

The letter also addresses the Supreme Court's guidance to states regarding how they might come into compliance with the ADA by developing comprehensive, effectively working plans. The letter discusses key principles and practices which states should consider as they move forward with the development of plans. Finally, the letter discusses next steps for the Department of Health and Human Services in its own implementation of Olmstead, including providing consultation to states, addressing issues and questions raised by states, and providing technical assistance.

Olmstead Update No.2
July 25, 2000

The second state Medicaid letter provides a series of commonly asked questions and answers regarding state implementation of the Olmstead decision. It provides additional guidance on how states might develop comprehensive, effectively working plans, definitions of disability and populations covered by the ADA, and more information on how states can obtain assistance from the Department on ADA and Olmstead issues.

Olmstead Update No.3
July 25, 2000

In the third state Medicaid letter, CMS reports on the results of an internal review of federal Medicaid policies and regulations related to home and community-based services (HCBS), and makes a number of policy changes and clarifications to facilitate state efforts to provide services and supports to persons with disabilities in the most integrated setting. These changes include:

Olmstead Update No.4
January 10, 2001

The fourth state Medicaid letter provides clarification on a number of additional questions related to state discretion in the design and operation of 1915(c) waiver programs. These include:

Olmstead Update No.5
January 10, 2001

The fifth state Medicaid letter announces the availability of some new tools that states can use in their efforts to expand access to long-term supports and services for persons with disabilities. These tools include:

Contact Information:

Complete versions of the five state Medicaid letters are posted on the CMS ADA/Olmstead website at: http://www.hcfa.gov/medicaid/olmstead/olmshome.htm.


HEALTH CARE FINANCING ADMINISTRATION SYSTEMS CHANGE GRANTS

Funding Organization:

Health Care Financing Administration (HCFA)

Implementing Organization:

Health Care Financing Administration (HCFA), Disabled and Elderly Health Program Group (DEHPG)

Purpose:

As part of the FY 2001 Department of Health and Human Services budget, Congress specifically appropriated $70 million for "Systems Change for Community Living" grants that will assist states and others, in partnership with their disability and aging communities, to design and implement effective and enduring improvements in community long-term support systems. These systemic changes will be designed to enable children and adults of any age who have a disability or long-term illness to:

Background:

Medicaid home and community-based services play an increasingly critical role in enabling individuals of all ages who have a significant disability or long-term illness to live fuller, more self-directed lives in their own homes and communities than ever before. Despite continuing progress on this front, however, states wishing to improve the availability and quality of these services still face significant challenges. Accordingly, Congress and the Administration have envisioned a new grant program to assist states and the disability and aging communities to work together to find viable ways to expand such services and supports. The Systems Change grant funds are meant to be used to bring about enduring system improvements in providing long-term services and supports, including attendant care to individuals in the most integrated settings appropriate to their needs.

Description:

Four distinct grant solicitations comprise the "Systems Change for Community Living" grants that are the subject of this coordinated invitation. They are:

Grant awards will be made prior to October 1, 2001. States will have up to 36 months to expend their funds.

Contact Information:

Additional background information on the Systems Change grants is available on the HCFA website at: http://www.hcfa.gov/medicaid/systemschange.


CASH AND COUNSELING DEMONSTRATION AND EVALUATION

Funding Organizations:

Implementing Organizations:

Purpose:

To test whether a cash benefit enhances the ability of Medicaid-recipient elders and younger adults with disabilities to design personal assistance services that best meet their needs (while maintaining overall program budget neutrality).

Background:

The concept behind a cash benefit--a consumer-directed approach--is that consumers choose who provides very personal and essential services (help with bathing, eating, dressing, etc.), as well as when and how they are provided. For example, consumers may hire a friend or relative, who knows their preferences, to help them on evenings or weekends when agency services may be unavailable. Consumers are also able to use their benefit to buy other services that may increase their independence (e.g., transportation, home modifications, assistive devices). Counseling and bookkeeping are offered to help consumers manage their services.

Description:

Phase I of this national demonstration began in October 1995 with selection of the evaluation contractor and demonstration states. Three demonstration states--Arkansas, Florida, and New Jersey--are offering cash-option to elders (over 65 years old) and adults with disabilities (ages 18-64). Children with developmental disabilities are also included in Florida. Arkansas and New Jersey are cashing out services from the Medicaid optional personal care benefit, while Florida is including services from the state's Home and Community-Based Services waiver.

Phase II (October 1996-November 1998) included background research (focus groups and telephone surveys) to determine consumers' preferences for a cash-option or traditional services, completion of a Health Care Financing Administration Medicaid 1115 waiver application, coordination with other federal agencies regarding the impact of the cash benefit on eligibility for other major programs, and development of demonstration state infrastructures for outreach, counseling, and fiscal intermediary services.

Phase III began in December 1998 when Arkansas enrolled the first cash-option consumers. New Jersey began enrolling consumers in November 1999 while Florida began enrollment in May 2000. Each state will have open enrollment for at least one year and consumers will be followed for one year (with a promise of two years of cash). Interim project reports will be developed during program implementation, and the final report will be completed one year and three months after data collection is completed.

The evaluation randomly assigns consumers interested in the cash-option to treatment and control groups. This comprehensive evaluation focuses on consumers' service utilization and preferences, quality of care, and service costs as well as issues related to paid and informal workers. A process evaluation also documents how the cash-option was implemented in each state and identifies environmental factors that can explain program effects. Project counselors will also provide feedback on their experience with cash-option consumers. Finally, a qualitative study in each demonstration state will provide an in-depth view of how the cash-option team (consumer/representative, worker, and counselor) work together.

Contact Information:

For contact information for the participating agencies, visit the program website: www.inform.umd.edu/EDRes/Colleges/HLHP/AGING/CCDemo.

Other information on this project is available from ASPE's website: http://aspe.hhs.gov/daltcp/projects.htm


CONSUMER-DIRECTED CARE CONFERENCE

Funding Organizations:

Implementing Organization:

Office of the Assistant Secretary for Planning and Evaluation (ASPE), Office of Disability, Aging and Long-Term Care Policy (DALTCP)

Purpose:

This national conference, held June 10-12, 2001 in Washington, D.C., afforded an opportunity to share lessons learned from the various consumer-directed care models being used in states. It provided an opportunity for researchers, practitioners and policymakers to come together to:

Background:

It has been demonstrated that consumer-directed models are cost-effective for state governments and maximize choice and control in the delivery of personal assistance services. Advocates have long argued that persons with disabilities and chronic conditions should be afforded as much independence and autonomy as possible, without placing the consumer at risk. To date, over 27 states have implemented state and Medicaid-funded consumer-directed personal assistance programs. While states and consumers are quickly embracing consumer-directed models of care, policy questions, financing issues, and system design challenges remain, and may act as barriers for the development and expansion of consumer-directed care models.

The growth of consumer-directed models of personal assistance services in the public and private sectors is an important and continuing trend that is likely to have a significant impact on people with disabilities and the elderly. Yet, the development of a knowledge base that is available to state and federal policymakers as well as consumers and their advocates for the purpose of facilitating informed decision-making about managed care and disability, has only recently begun.

Description:

By sharing implementation experiences, this national conference addressed a variety of critical questions:

Contact Information:

Andreas Frank, Office of the Assistant Secretary for Planning and Evaluation, Department of Health and Human Services, H.H. Humphrey Building, Room 424E, 200 Independence Avenue, S.W., Washington, DC 20201, (202)401-7123, email: afrank@osaspe.dhhs.gov

Pamela Doty, Office of the Assistant Secretary for Planning and Evaluation, Department of Health and Human Services, H.H. Humphrey Building, Room 424E, 200 Independence Avenue, S.W., Washington, DC 20201, (202)690-5746, email: pdoty@osaspe.dhhs.gov

Information on this project is available from ASPE's website: http://aspe.hhs.gov/daltcp/projects.htm


NURSING HOME TRANSITIONS DEMONSTRATION PROGRAM

Funding Organizations:

Implementing Organizations:

Purpose:

The purpose of the Nursing Home Transitions Demonstration Program is to provide direct grants to states to transition people of any age from institutional living arrangements to community settings. The objective is to provide assistance to states that will lead to sustainable infrastructures for identifying persons in institutional settings who want to transition to community settings, and for developing the supports and services required for such persons to successfully transition back into community life.

Background:

While there has been a significant expansion in services and supports for persons with disabilities of all ages living in community settings, there are still a significant number of persons who reside in nursing homes and other institutional settings due to the lack of community-based supports that meet their needs. Many of these persons require a broad range of supports in order to successfully transition back into community life, including placement planning, housing assistance, individual counseling, medical assistance, assistance with application for public benefits, home modifications, help with assistive devices, transportation assistance, employment assistance and assistance with establishing networks of informal supports of family and friends. Thus, in 1998, HCFA and ASPE implemented the Nursing Home Transitions Demonstration Program, which provides flexible funds to states to develop programs that have the specific goal of transitioning persons living in institutions back to community life.

Description:

Since 1998, HCFA and ASPE have awarded a small number of Nursing Home Transitions Demonstration grants to states on a competitive basis. In 1998, four grants of $150,000 each were awarded to Colorado, Michigan, Rhode Island, and Texas. In 1999, four additional grants of $500,000 each were awarded to New Jersey, New Hampshire, Vermont and Wisconsin. In the year 2000, four more grants of $500,000 each were awarded to Arkansas, Florida, Nebraska and Pennsylvania.

In 2001, Congress significantly increased the funding level for the program, which was also renamed the Nursing Facility Transitions Program, and expanded the program to include Independent Living Partnership (ILP) grants, which will provide funding directly to Independent Living Centers (ILCs) for establishing nursing home transition programs. As part of HCFA's Systems Change Grants for Community Living initiative, approximately $8-$13 million in HCFA funding will be awarded to 10-18 states for Nursing Facility Transitions programs, and another $1-$2 million in grants will be awarded to ILCs under the ILP component of the program.

In addition, HCFA and HUD are collaborating to develop mechanisms for linking HUD resources, such as HUD Section 8 vouchers, with the Nursing Home Facilities Demonstration grants. Additional information on the specific mechanisms by which housing assistance will be made available to persons with disabilities who are transitioning from institutional settings to community life through the Nursing Facility Transitions will be communicated to the FY 2001 grantees in the future.

Contact Information:

Thomas Shenk, Disabled and Elderly Health Program Group, Health Care Financing Administration, 7500 Security Boulevard, MailStop S2-14-26, Baltimore, MD 21244-1850, (410)786-3295, email: tshenk@hcfa.gov

Gavin Kennedy, Office of the Assistant Secretary for Planning and Evaluation, Department of Health and Human Services, H.H. Humphrey Building, Room 424E, 200 Independence Avenue, S.W., Washington, D.C. 20201, (202)690-6443, email: gkennedy@osaspe.dhhs.gov


DISABILITY ADVOCACY IN A POST-OLMSTEAD ENVIRONMENT

Funding Organizations:

Implementing Organizations:

Purpose:

The purpose of this project is to hold regional training conferences on the Olmstead decision that have a primary audience of state advocacy leaders and a secondary audience of legislators, legislative staff, Governor's office representatives, Medicaid officials and other state officials.

Description:

This project entails working with experts to: develop, test, and fine-tune national training materials and identify and select regional training materials; plan training conferences; identify attendees; and hold five regional conferences. Specific activities are presented below.

Contact Information:

Richard Petty, Institute for Rehabilitation and Research, 1333 Moursund, Houston, TX 77030, email: repetty@compuserve.com

Allan Bergman, President and CEO, Brain Injury Association, Inc., 105 North Alfred Street, Alexandria, VA 22314, (703)236-6000, email: abergman@biusa.org


HOME AND COMMUNITY-BASED SERVICES RESOURCE NETWORK

Funding Organizations:

Implementing Organizations:

Purpose:

The Home and Community-Based Services (HCBS) Resource Network was established in September 1999 to bring the Federal Government, states, and persons with disabilities of all ages together to expand access to high quality, consumer-directed services in a cost-effective manner. The HCBS Resource Network supports state efforts to engage in collaborative planning and policy development, and focuses on practical and immediate next steps to expand access to supportive services in ways that are realistic, equitable and affordable.

Description:

The HCBS Resource Network is governed by a 12-member Project Board, equally comprised of representatives of state HCBS agencies, and consumers of HCBS services. The Board is currently co-chaired by Lex Frieden, Senior Vice President of the Institute for Rehabilitation and Research in Houston, Texas, and Lee Bezanson, Medicaid Director of New Hampshire. The federal sponsors of the HCBS Resource Network, ASPE and HCFA, work in partnership with the Project Board. The specific activities of the Resource Network are managed under a contract to the MEDSTAT Group, in collaboration with the Boston College Graduate School of Social Work.

The HCBS Resource Network engages in the following activities:

The HCBS Resource Network is planning a number of activities to help states and stakeholders continue the development of HCBS, including the following:

Contact Information:

Darlene O'Connor, Ph.D., National Project Director, HCBS Resource Network, Boston College Graduate School of Social Work, 401 McGuinn Hall, Chestnut Hill, MA 02467, (617)552-2809 or (508)867-8884, website: http://hcbs.org

Information on this project is available from ASPE's website: http://aspe.hhs.gov/daltcp/projects.htm


NATIONAL EVALUATION OF THE MEDICAID HOME AND COMMUNITY-BASED SERVICES WAIVER PROGRAM

Funding Organization:

Health Care Financing Administration (HCFA), Office of Strategic Planning

Implementing Organizations:

Purpose:

To design and implement a study of the impact of Medicaid home and community-based services (HCBS) programs on quality of life, quality of care, utilization and cost.

Description:

The scope of the study will include Medicaid HCBS waiver programs as well as other Medicaid-funded long-term care services. The research project will study the financing and delivery of services to older and younger people with disabilities in six states and the Medicaid financing and delivery of services for individuals with mental retardation and developmental disabilities in another six states. The specific activities of the project, divided into two phases, are described below.

Phase I is now complete, and entailed cases studies and site visits. The case studies characterized key program variables such as eligibility criteria, service use, quality of care and care management controls. As part of the case studies, site visits were made to selected states to conduct unstructured in-person interviews with state officials, home care providers, trade associations and aging and disability advocacy groups. Aggregate level data were also collected on service use, costs, participant characteristics, and satisfaction, where available. Interviews were conducted between December 1999 and July 2000.

Phase II is underway and includes surveys and analyses of administrative data. Mathematica Policy Research will conduct surveys of Medicaid HCBS users. The MEDSTAT Group will also obtain administrative data (Medicare and MSIS data) to research program costs in the selected sites. The Lewin Group, the Urban Institute, and the University of Minnesota will analyze survey and administrative data to examine data on service use, costs, participant characteristics, and satisfaction.

Outcomes from each of the sites studied will be assessed by controlling for participant characteristics (e.g., age, disability level, caregiver availability) to determine the independent effect of each program on the outcomes. The features and structure of programs gathered through the process portion of the study will be used in order to compare programs with more favorable outcomes to those with lower ratings on outcomes to draw inferences on the promising program design features. This approach would treat program designs as complete packages and permit variation in more than one key dimension.

Also as part of Phase II, the characteristics and care patterns that influence outcomes at an individual level will be examined. Questions to be examined include: Does receiving more services produce a higher quality of life? Do people in residential settings have a lower quality of life than people living at home? And, are people who live alone significantly less disabled than those living with others? The study will use a quasi-experimental design that gathers data from Medicaid recipients of both developed and developing HCBS systems. Information will be collected from several sources: site visits; surveys of recipients and proxies (where necessary) each within two groups of enrollees--elderly in the community and young disabled adults); interviews with state officials, advocacy groups, provider representatives and other key stakeholders; and secondary data sources, including MSIS data, and state administrative data.

The analyses will center on four major areas for developed programs relative to developing programs, as well as the influence of individual characteristics and care patterns. The analyses will include: (1) greater access to, choice among, and autonomy related to HCBS; (2) better outcomes (including fewer avoidable hospitalizations, lower death rates, higher levels of satisfaction with life and care, less unmet need); (3) differences in patterns of care provided (fewer nursing facility admissions and more discharges from nursing facility to community, greater use of alternative residential facilities); and (4) differences in the cost of care provided (HCBS versus institutional, total health care costs, acute care spending versus long-term care spending).

Contact Information:

Lisa Alecxih, Project Director, The Lewin Group, 3130 Fairview Park Drive, Suite 800, Falls Church, VA 22042, (703)269-5542, email: lmalecxih@lewin.com


PRIMER FOR THE MEDICAID PROGRAM

Funding Organizations:

Implementing Organizations:

Purpose:

The Primer for the Medicaid Program describes the many options states have to use the Medicaid program to fund long-term care services and supports; and is designed to encourage use of the Medicaid program in a manner that minimizes reliance on institutions and maximizes community integration in a cost-effective manner.

Description:

The Primer spans the full range of Medicaid choices. It addresses program modifications states can implement as a state plan option (without special waiver of federal law), as well as those for which federal waiver approval must be obtained. In addition to comprehensive explanations of program features states can implement to achieve these goals, the Primer presents examples of state programs that have taken advantage of Medicaid's flexibility to expand home and community-based services (HCBS) for people of all ages with disabilities. Designed to serve as a reference guide, it is written in easily understood language, but with sufficient annotation of source material to fulfill its technical support role. Some issues remain unresolved, because particular provisions of Medicaid regulations and state interpretations thereof are being challenged in the courts. Major unresolved issues are discussed where relevant.

Its intended audience is policymakers and others who wish to understand how Medicaid can be used--and is being used--to expand access to a broad range of HCBS and supports, and to promote consumer choice and control. The Primer is written with the notion that it is up to state policymakers working with the disability and aging communities to identify the unique needs and goals of the state, and then use the Primer (a) to choose the options best suited to a particular state and (b) to decide how the options chosen can be best used in that state. The design of the Primer results from a series of discussions among federal officials, state policymakers, service providers, and advocates on maximizing the document's utility.

The information below outlines the content of the Primer by chapter:

Contact Information:

Ruth Katz, Office of the Assistant Secretary for Planning and Evaluation, Department of Health and Human Services, H.H. Humphrey Building, Room 424E, 200 Independence Avenue, S.W., Washington, DC 20201, (202)690-6443, email: rkatz@osaspe.dhhs.gov

This report is available from ASPE's website: http://aspe.hhs.gov/daltcp/reports.htm


WAIVER QUALITY INITIATIVES

Funding Organization:

Health Care Financing Administration (HCFA)

Implementing Organization:

The MEDSTAT Group

Purpose:

To improve the quality of programs administered under the Home and Community-Based Services (HCBS) Waiver Program.

Description:

Three waiver quality assurance/improvement projects are under implementation by the MEDSTAT Group: (1) Development of a HCFA Regional Office (RO) HCBS Waiver Monitoring Guide (The Protocol); (2) Development and Testing of Performance Measures for HCBS Waiver Programs; and (3) State Readiness to Use Data in Assessing HCBS Waiver Programs. Below, each project is described in more detail.

Development of a HCFA Regional Office HCBS Waiver Monitoring Guide
(The Protocol)

During CY 2000 MEDSTAT developed a monitoring protocol for HCFA RO staff to use in their periodic reviews of the quality of the HCBS waiver programs. This protocol was developed primarily for RO staff--to encourage consistency in and comprehensiveness of reviews. However, it was also developed with state use in mind in that it operationalizes the relatively non-specific assurances that states must provide to the Federal Government as a condition of waiver approval. In other words, it specifies what the states must do in order to comply with the assurances, and what evidence the RO will be looking for as verification that the assurances have been met. The Protocol also includes sections devoted to "Quality Enhancing" activities that the states may seek to implement in their quest for quality improvement (dubbed "Recommended But Not Required").

The development of The Protocol was a collaborative endeavor. Feedback on over 50 iterations was provided by a State-Federal Work Group (that included representatives from the advocacy community), two HCFA RO Work Groups--one focused on process and the other on content issues, as well as HCFA Central Office staff. HCFA also instituted a public comment period during last July and August, and based on comments received, certain sections of The Protocol were revised. HCFA sees The Protocol as a living document, and expects the content to evolve over time. That The Protocol is now in its third official version--Version 1.2--is evidence that this expectation is being borne out.

The Protocol went into effect on January 1, 2001. All reviews conducted by RO staff after this date must be performed using The Protocol. In July 2000, states and HCFA RO staff were invited to a one-day session where The Protocol was showcased. HCFA's Central Office has also provided additional training opportunities for HCFA RO staff conducting waiver reviews. In an effort to insure that The Protocol is implemented as intended, HCFA has assigned one of its RO waiver review staff, who is experienced both in waiver reviews and quality assurance, to accompany other RO staff on their initial reviews using The Protocol. HCFA is also currently developing a format for waiver review reports that will be consistent with The Protocol's format; adherence to this review format will be required and is viewed as yet another mechanism for insuring consistency and comprehensiveness of reviews. To date, at least five waiver reviews have been conducted using The Protocol. For all practical purposes, MEDSTAT's work on The Protocol has been completed.

Development and Testing of Performance Measures for HCBS Waiver Programs

This project requires MEDSTAT to develop and test one or more performance measures that states may use (at their discretion) in monitoring the quality of their waiver programs. Work on this project began in the Winter of 2000. The project's State-Federal Work Group (same Work Group that provided guidance on the development of The Protocol) was assigned the task of recommending the focus of the performance measures. This group strongly suggested a Consumer Experience measure that has evolved into a Consumer Experience Survey. Through a focus-group approach, this Work Group identified five priority areas, or domains, that the survey should address:

Initially, the Work Group recommended that one instrument be developed that would be appropriate for telephone administration, applicable to all HCBS waiver populations, and take no longer than 10 minutes to administer. Given these recommendations, it became clear that besides being relevant to the quality of care and services provided under the auspices of the waiver, the questions had to use language that would be as "universal" as possible and response patterns limited so as to maximize comprehension and ability of the interviewee to respond meaningfully. Additional feedback sessions were held with the Work Group during the Summer and Fall of 2000--to flesh out the questions to be asked, their wording and response patterns.

During December 2000 and January 2001, MEDSTAT conducted cognitive testing with waiver participants in two states. Cognitive testing took the form of a series of follow-up questions following each survey item intended to elicit responses that would indicate whether the respondent understood the intent of the question and response alternatives. Based on these face-to-face interviews, MEDSTAT concluded that the appropriateness of the survey items varied by waiver population, as well as by the type of services provided under the auspices of the waiver. MEDSTAT recommended that the survey be more tailored to the needs and experiences of the different populations. MEDSTAT also identified item wording/responses that required more refinement and simplification.

Following the findings of these initial pretests, the instrument was adapted to a modular approach so that it was more relevant to the waiver experiences of different types of persons with disability. In addition, MEDSTAT developed a companion instrument for proxy respondents. These new instruments--one for the frail elderly and non-elderly physically disabled, one for the MR/DD population, and an MR/DD proxy--were tested in three states during Spring 2001. A third round of cognitive testing, using a phone administration mode, will follow. In addition, MEDSTAT is planning additional testing in order to estimate administration time for the various waiver populations and surrogates. These testing phases should be accomplished by Summer 2001.

Under a new contract with HCFA, MEDSTAT will conduct additional psychometric testing of the Consumer Experience Survey, to evaluate reliability and validity. These tests will include inter-rater reliability testing, and a field test in one or more states. Information from the field test will be used to review frequencies of survey items, and to asses how discriminate response categories are. Also, field testing experience will be reflected in the guidance prepared for states. This additional testing is scheduled for Fall 2001 and Winter 2002.

The final stage of the project entails the development of a user's guide and related technical assistance materials that will provide guidance to the states in fielding the survey, interpreting results, and using the results within the context of a quality improvement strategy.

State Readiness to Use Data in Assessing HCBS Waiver Programs

The State Data Readiness initiative focuses on identifying exemplary quality improvement practices for HCBS waiver programs built around the collection of data or other information. For this initiative, MEDSTAT is in the process of identifying specific examples of the types of HCBS quality improvement activities that states are conducting (or plan to conduct), with an emphasis on the types of data and other information that is used to manage the development, implementation and monitoring of these activities. Examples of such activities could include, among others, the use of performance measures, outcomes data, systems for reporting and tracking complaints or special incidents, and surveys or focus groups to obtain waiver participant input on quality. Over the past few months, MEDSTAT has been identifying states that may be managing these activities through interviews with HCFA RO representatives, website solicitations, and letters to state units on aging. MEDSTAT is currently in the process of speaking with a number of states (Pennsylvania, Texas, South Carolina, Michigan, Oregon, Arizona, Florida, and North Carolina) about a variety of their activities. Once examples have been identified, in-depth case studies will be conducted of selected programs in order to understand how these activities have been developed and how they are managed on a day-to-day basis. It is expected that the case studies will be completed in CY 2001. Case study results will be shared broadly to assist other states in developing or implementing similar activities. The contract also calls for a series of technical assistance activities, to be determined, that would assist states in developing and using data to monitor and improve the quality of their waiver programs. Technical assistance activities are likely to occur in late CY 2001 and the first half of 2002.

Contact Information:

Beth Jackson, Ph.D., The MEDSTAT Group,, 125 CambridgePark Drive, Cambridge, MA 02140, (617)492-9326, email: Beth.Jackson@MDSTAT.com


HHS OFFICE OF CIVIL RIGHTS ACTIVITIES

Funding Organization:

Office of Civil Rights (OCR)

Implementing Organization:

Office of Civil Rights (OCR)

Purpose:

OCR is working, on a state-by-state basis, with state and county officials, individuals with disabilities, advocates, foundations and other stakeholders to increase opportunities for individuals with disabilities to live in their own communities. OCR recently received $50 million in additional FY 2000 funds specifically for Olmstead related activities.

Description:

OCR is involved in the following activities:

Contact Information:

Claudia Schlosberg, Senior Civil Rights Analyst, Office of Civil Rights, Department of Health and Human Services, H.H. Humphrey Building, Room 515F, 200 Independence Avenue, S.W., Washington, DC 20201, (202)619-1750, email: cschlosb@os.dhhs.gov


WEBSITE FOR OBTAINING MEDICAID ASSISTANCE: MEDICAID DESK REFERENCE

Funding Organization:

Administration on Developmental Disabilities (ADD)

Implementing Organizations:

Purpose:

The overall purpose of the project is to provide information to people with disabilities, families and staff with timely, accurate and useful information about Medicaid services nationally, and in their states.

Description:

This project will develop an interactive website with descriptions of Medicaid programs presented in a language that persons with disabilities can understand, including persons with cognitive disabilities. The website will be constructed primarily around ten individual state Medicaid programs, although national-level information about Medicaid and Medicaid-financed services will be provided. For each of the ten states, a team of experts specific to that state will be available to answer specific Medicaid-related questions. Initiation of the first "live" state website is planned for October 2001. Selected brochures will also be printed. The grant began in October 2000, and will run for three years.

An Advisory Board, having a majority membership of people with disabilities or people with disabled family members, has been recruited to provide advice and guidance. At present, the primary audience for this project is persons with developmental disabilities; the secondary audience is family members of persons with developmental disabilities. The target audience may also be broadened to persons with other types of disabilities. The project hopes to involve people with disabilities in substantive paid roles in its day-to-day operation.

The following modules are under development for each of the ten states:

In addition to the website, the project will produce a series of briefs including:

Contact Information:

Charles Moseley, Ed.D., University of New Hampshire, Institute on Disability/UAP, 7 Leavitt Lane, Suite 101, Durham, NH 03824-3522, (603)862-4810, email: chas.moseley@unh.edu


FRONTLINE WORKERS IN LONG-TERM CARE: TECHNICAL EXPERT PANELS

Funding Organizations:

Implementing Organization:

Purpose:

The purpose of this project is to heighten the awareness among federal, state, and local policymakers, long-term care providers, consumers, and foundations about issues related to the frontline long-term care paraprofessional workforce, including people who work for nursing homes, home care agencies and non-medical residential facilities and people who work as independent providers.

Background:

Paraprofessional long-term care workers, such as certified nurse assistants, home health aides and personal care attendants, are the backbone of the formal long-term care delivery system, providing the majority of paid assistance to people with disabilities. These "frontline" workers help people by assisting with activities of daily living, such as eating, bathing and dressing, and instrumental activities of daily living, such as medication management and meal preparation. According to the Bureau of Labor Statistics, in 1998 approximately 2.0 million persons were employed as "nursing aides, orderlies, and attendants" or as "personal care and home health aides." The central role of these workers in actually providing services makes them the key factor determining the quality of paid long-term care.

There is currently a major shortage of these workers, which is certain to grow as the demand for long-term care increases with the aging of the population. There are at least four major issues. First, paraprofessional workers receive very low wages and receive few benefits, making these jobs not competitive with other positions. Second, many of the basic requirements of the jobs are unattractive, involving caring for clients who deteriorate and die, cleaning up after incontinent consumers, and lifting bed-bound persons with disabilities. Third, there is no career ladder and little chance of advancement. And, finally, workers are often taken for granted and not involved in organizational decision-making processes.

Description:

The project will: identify successful training, recruitment, and retention models for frontline workers; identify training needs; analyze policy options; identify data gaps; and develop a research and demonstration strategy that the government and foundations can undertake to improve policymaking. A major focus will be on developing strategies that local communities can use. An outline of the planned activities follows.

Contact Information:

Joshua M. Wiener, Ph.D., Principal Research Associate, The Urban Institute, 2100 M Street, N.W., Washington, DC 20037, (202)261-5652, email: jwiener@ui.urban.org

Robyn I. Stone, Dr.PH. Executive Director. Institute for the Future of Aging Services, American Association of Homes and Services for the Aging, 901 E Street, N.W., Suite 500, Washington, DC 20004-2011, (202)508-1206

Information on this project is available from ASPE's website: http://aspe.hhs.gov/daltcp/projects.htm


REINVENTING QUALITY: FOSTERING PROMISING PRACTICES IN PERSON-CENTERED SERVICES AND QUALITY ASSURANCE FOR PEOPLE WITH DEVELOPMENTAL DISABILITIES

Funding Organization:

Administration on Developmental Disabilities (ADD)

Implementing Organization:

Purpose:

The purpose of the project is to identify and promote promising practices in person-centered planning and quality assurance within home and community-based service systems for persons with developmental disabilities.

Description:

This grant began in July 1999 and will run through June 2002. It is funded at approximately $670,000 for the 3-year period.

There are three components to the project. The first component is two Consensus Conferences on Person-Centered Planning. The purpose of the first conference was to arrive at a definition of Person-Centered Services, i.e. how you would know person-centered services if you saw them. The second conference, to be held in August 2001, will provide examples of how Person-Centered Planning is being implemented at the systems level. The Consensus Conferences are being organized by NASDDDS.

The second component of the grant is a series of case studies of states which employ the principle of Person-Centered Planning.

The third component of the project is the "Quality Mall." The Quality Mall is a comprehensive, one-stop shopping center for the transfer of information about person-centered services and quality promotion practices. The quality mall is constructed on the concept of a shopping mall, which is structured around a number of "shops" which are stocked with "goods" or, in this case, information. Each shop has a designated shop manager, who has the responsibility for keeping his or her respective shop filled with quality information. While the intention is to provide information that can be read by persons with developmental disabilities, the primary target audience is people in the service system at the state, local, or provider levels.

Contact Information:

For more information, visit the Quality Mall website at www.qualitymall.org.


OLMSTEAD RELATED ACTIVITIES AT THE SUBSTANCE ABUSE AND MENTAL HEALTH SERVICES ADMINISTRATION

Funding Organization:

Substance Abuse and Mental Health Services Administration (SAMHSA)

Implementing Organization:

Substance Abuse and Mental Health Services Administration (SAMHSA)

Purpose:

As the lead agency in the Department of Health and Human Services on matters related to mental health and substance abuse, SAMHSA established an internal working group and is currently addressing policy, technical assistance and training activities to implement the Supreme Court's directives in the Olmstead decision.

Description:

SAMHSA's response to the Olmstead decision is being directed for the Agency by the Center for Mental Health Services (CMHS). The array of actions related to the Olmstead Decision includes:

Agency-Wide Olmstead Meetings. Chaired by Bernard Arons, M.D., Director of CMHS and Olmstead Program Director, these meetings are held monthly or as needed to discuss Olmstead related mental health and substance abuse disorder issues as they affect SAMHSA's planning, policy and funding priorities.

National and State Coalitions to Promote Community-Based Care for Persons with Mental Illness. This initiative addresses barriers and recommendations at the national and state levels in support of integrated services for persons with mental illness. The primary objective is to assist states in developing and enhancing state coalitions addressing the Olmstead decision. The National Coalition's role is to help establish guidelines and recommendations, identify models, best practices and technical assistance resources, and help disseminate information on Olmstead implementation and effective community integration plans.

The National Coalition was implemented in December 2000 with a Kick-Off Meeting representing more than 60 members including a wide cross-section of federal agencies, national advocacy groups, consumer organizations, and professional associations.

State Olmstead Coalitions. A Financial Assistance Application ($20,000 per jurisdiction) to support state coalitions was sent out in March 2001. As of June 2001, 43 states are funded, one application is pending, one is in uncertain status, four are expected to submit applications and four declined to apply. Of the funded states, 88 percent support existing coalitions and 12 percent are starting new coalitions. All states identified a staff person to serve as the Olmstead Coordinator. These Coordinators will be invited to a three-day technical assistance meeting scheduled for September 24-26, 2001 in Washington, D.C.

Other National and State Coalition Activities

State Planning and Systems Development Branch/Mental Health Block Grant (MHBG). The goals of the MHBG are consistent with the Olmstead decision's goals. Law mandates the MHBG to move the locus of care from institutions to the community. The 2001 National Technical Assistance annual MHBG Conference for state mental health planners, sponsored by the State Planning and Systems Development Branch, will be held August 5-7, 2001, at the Capital Hilton Hotel in Washington, D.C. The conference theme is "Partnerships for Integration: Strategies for Serving Individuals and Families," including topics on the Olmstead Decision and the Coalition initiative.

Protection and Advocacy (P&A) Branch. The P&A Branch works with the National Association of Protection and Advocacy Services to ensure that state P&As take a leadership role to ensure that each state's delivery of long-term care for mental health consumers and other disability groups is consistent with the Olmstead decision and the Americans with Disabilities Act (ADA) integration mandate. An array of training and technical assistance has been provided to P&A advocates and attorneys to further Olmstead implementation and planning.

Consumer Empowerment and Related Activities. CMHS administers two Congressionally mandated laws that require consumer participation in State Mental Health Planning Councils and State Protection and Advocacy Advisory Councils. As a result of these and other developments, CMHS has created an impressive portfolio of consumer-related activities including:

Establishing the CMHS National Advisory Council (NAC) Subcommittee on Consumer/Survivor Issues to advise the NAC on mental health consumer issues.

Working with the MHBG Division National Technical Assistance Center on opportunities and challenges that state cultural competence coordinators face in developing state programs to meet the mental health needs of culturally diverse communities; and publishing Technical Assistance Center, Series No. 1-8 of The Change Agent's Tool Box: What You Need to Know About Promoting Systems Integration to Serve Consumers with Multiple Needs, March 2001.

Funding consumer and consumer-supported technical assistance centers, state consumer networks and knowledge development and application consumer-operated services initiatives.

Supporting consumer-related materials on topics as: managed care, gay and lesbian issues, employment discrimination, co-occurring physical disability issues, recovery, self-care, trauma, advance directives, psychiatric residency training, self-advocacy skills, and internet access.

Knowledge Development and Application Grants

The CMHS Targeted Capacity Expansion Grants help communities develop local cross-agency partnership infrastructures to promote access and coordination of care in such areas as co-occurring mental health and substance abuse treatment, supported employment, supported housing, jail diversion, etc. Community Action Grants support communities in adopting community integration practices. Grants to support Consumer and Family Networking help states and communities create networks focused on developing and financing exemplary community-based services. These programs include an evaluation component to help identify science-based treatment and systems development interventions.

The Consumer-Operated Services Program is a multi-site research initiative to discover to what extent consumer-operated community-based programs, as an adjunct to traditional mental health services, are effective in improving the outcomes of people with serious mental illness.

The Comprehensive Community Mental Health Services for Children and their Families program was implemented in FY 1993 to encourage the development of intensive community-based services based on a multi-agency, multi-disciplinary approach involving both the public and private sectors. Funds are available to states, political subdivisions of states, and Native American tribes or tribal organizations to build upon previously developed infrastructure and provide the array of services required to more fully meet the needs of the target population. The target population is children and adolescents, under 22 years of age, with a diagnosable serious emotional, behavioral, or mental disorder accompanied by disability, which must have been present or is expected to be present for at least one year and require services from multiple agencies. Grants are limited to five years of funding. There is an extensive evaluation on the implementation and outcomes of this service program.

In support of the 2001 Health Care Financing Administration Real Choice Grant solicitation, developed a briefing targeting state authorities and designees including information on evidence-based practices and resources on system change for all age groups.

Center for Substance Abuse Treatment (CSAT)

Given that substance abuse treatment systems funded by the Substance Abuse Prevention and Treatment Block Grants are not institutional in nature, these funds may not be spent in hospital settings. The Block Grant focus is on assisting in closing the gap between persons in need of publicly funded treatment and those able to access it. Olmstead considerations especially come into play for those persons who are multiply affected by psychiatric, developmental and/or physical disabilities. CSAT and CMHS work in partnership on fostering appropriate community-based integrated treatment systems for these populations.

The CSAT National Treatment Plan (NTP), released in November 2000, is SAMHSA's strategic blueprint to reduce in half the number of chronic drug users, illegal drug demand, and drugs in the workplace by 2007 as set forth in the National Drug Control Strategy. NTP, which was developed from a national consensus process through public hearings and comments, is based on a system change paradigm that will apply federal resources including block grant funds toward a commonly accepted, evidence-based model for a continuum of services and care for substance abuse across health, human services, and justice systems. Current and future grants will define and support cross-system consensus on state of the art treatment protocols and methods/measures for continuous monitoring of quality consumer care. A specific example in the implementation of the NTP is CSAT's Community Action Grant Program which funds jurisdictions not for supporting direct service delivery but for adoption of exemplary practices through convening partners, building consensus, and eliminating barriers that will result in adaptation of service models that meet client needs at the most appropriate level of care. The ultimate goal for the consumer is that an individual needing treatment, regardless of the entry point or system he or she enters, will be identified and assessed and then will receive treatment and allied services either directly or though appropriate referral.

The Recovery Community Support program is a grant initiative designed to foster the participation of persons in recovery, their families and other allies in the development of substance abuse treatment policies, programs and quality assurance activities at the state, regional, and local levels.

Agency-Wide Activity

SAMHSA has implemented an agency-wide strategic planning process to address the mental health and substance abuse issues and service needs of aging adults. The process includes obtaining input through discussions with both the agency's federal partners and non-government stakeholders. The outcome will be a three-year strategic plan based on SAMHSA's mission and goals.

Contact Information:

Bernard Arons, M.D., Director, Center for Mental Health Services, Substance Abuse and Mental Health Services Administration, 5600 Fishers Lane, Room 17-105, Rockville, MD 20857, (301)443-0001, email: Barons@samhsa.cmhs1.gov


OLMSTEAD RELATED INITIATIVES AT THE DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT

Funding Organization:

Department of Housing and Urban Development (HUD)

Implementing Organization:

Department of Housing and Urban Development (HUD)

Purpose:

To increase opportunities for persons with severe disabilities to live independently in community settings by providing rental and homeownership subsidies directly to individuals needing housing assistance.

Background:

In June 2001, HUD announced two new pilot programs in response to the President's Executive Order implementing the Olmstead Supreme Court decision. The two programs are: (1) Project Access; and (2) the Homeownership Voucher Pilot Program for Disabled Families. HUD's action will help states and communities meet the goals of the 1999 Supreme Court decision in Olmstead v. L.C. The high court ruled that under the Americans with Disabilities Act of 1990, states must provide programs and services to persons with disabilities in community settings if doctors or other treatment professionals conclude it is appropriate and can be reasonably accommodated.

Description:

In Project Access, an eleven state pilot program, HUD will distribute 400 new housing vouchers to assist disabled individuals. Project Access, will be launched in the following states: Colorado, Florida, Pennsylvania, Michigan, New Hampshire, New Jersey, New Mexico, Oklahoma, Oregon, Texas and Washington. HUD expects the first vouchers to be distributed within the next three months.

In the past year, HUD has distributed more than 13,000 Section 8 vouchers to housing authorities specifically for persons with disabilities. These vouchers will also further the goals of the Olmstead decision.

The Homeownership Voucher Pilot Program for Disabled Families will allow disabled families with incomes up to 99 percent of the area median to use Section 8 vouchers, previously used only for renting, to purchase a modest home without paying more than 30 percent of their income for homeownership expenses.

The nation's 2,500 public housing agencies that participate in the Section 8 program will oversee the homeownership pilot program, determining eligibility and enforcing the rules. To participate in the program, families must be eligible for a Section 8 voucher and be disabled under the terms as defined by law.

A family must have an annual household income of at least $10,000 and must not be a current homeowner to be considered for the program. Welfare income can be counted toward the minimum income requirement and there is no maximum term of homeownership assistance as with non-disabled families.

HUD is partnering with the Department of Health and Human Services (HHS) to implement this program. While HUD is supplying the vouchers and technical assistance, HHS, through state Medicaid agencies, will use Nursing Home Transition Grants, Medicaid funds and other resources to better help voucher holders make the transition to community living arrangements.