NTL FAQ  Frequently Asked Questions

Airports & Airplanes

Subject	Description
Transport Security Information	Where can I find information about new transportation security measures?
Aeronautical Information Manual (AIM)	What is the official guide to basic flight information and Air Traffic Control (ATC) procedures?
Aeronautical Information Services (AIS)	I'm looking for a single authoritative source for aeronautical data concerning the US and its territories.
Air Carrier Compensation	Where do I find information and list of air carrier payments?
Air Fares - Quarterly Reports	Where can I find consumer air fare quarterly reports?
Air Security Concern	How can I send a comment or suggestion about air security?
Air Traffic Control CD-ROM	How can I order "Gate to Gate" for my school?
Air Traffic Control System Command Center (ATCSCC)	Where can I find real-time flight information?
Air Traffic Statistics	I'm seeking historical traffic counts, forecasts of aviation activity, and delay statistics.
Air Travel Tips	Where can I find carry-on bag limits, screening and gate procedures, and a listing of prohibited and permitted items?
Aircraft Certification & Registration	Where can I find aircraft information?
Aircraft Information	Where can I find airworthiness & ownership information?
Airframe & Powerplant Certification Information	Where can I find A&P; study questions?
Airline Complaint	How do I file a complaint against an airline?
Airline Finance and Traffic	Where would I find traffic and financial rankings for air carriers?
Airline Financial & Operating Data	Where can I find the Airline Quarterly Financial Review?
Airmen Certification	How do I replace, update, or get a copy of my certificate?
Airport Activity & Enplanement	I'm looking for the Airport Capacity Branch.
Airport Codes	Where can I look up identifier codes by city or zip number?
Airport Facilities Directory	Where is the Airport Facilities Directory?
Airport Security Jobs	How do I apply for an airport security job?
Airworthiness Directives	Are Airworthiness Directives available online?
Animal Protection	Who enforces the Federal Animal Welfare Act?
Aviation - specific accidents	Where do I go to find out about a specific aviation accident?
Aviation Regulations/Forms	Where can I find FAA publications & forms?
Aviation Safety - general	How can I access aviation safety data?
Aviation Security Functions	How can I find out whether an aviation security function is handled by the TSA or by the FAA?
ECommerce Site for US DOT	Can I request and pay for services online?
FAA Offices & Consumer Hotline	I've gone through the answers to these questions, but I still can't find the information I need!
Federal Air Marshal (FAM) Program	Where can I find out about Federal Air Marshal recruitment?
Freight - Air Carrier Forecasts	Where do I find aviation activity forecasts?
Licensed Pilots	How can I access a database of certified pilots?
News about Transportation Security	Where can I find the latest news from the TSA?
Passengers with Disabilities	How will new air security measures affect passengers with disabilities?
Pilot - Study Materials	How do I become a pilot? (study materials and tips)
TSA Federal Security Director Position	How do I apply for a Federal Security Director position with the Transportation Security Administration?
TSA Security Fees	Where can I find information about the Aviation Security Infrastructure Fees imposed by the Transportation Security Administration?
Ticket Refund Information	Where can I get ticket refund information?

If the Quick Answers above or the links on the left to DOT Areas & Services don't lead you to the answer to your question:

• you can search all DOT web pages using the DOT Search Engine
• you can submit your question by e-mailing librarian@bts.gov