Frequently Asked Questions
 FAQ's
- What is strategic human capital management?
- What is the President's Management Agenda?
- What does the human capital initiative expect of Federal agencies?
- What guidance is available to help agencies meet the standards for success?
- How is the Human Capital Assessment and Accountability Framework structured?
- How will applying the Framework help my agency in a formal evaluation process?
- Is the Framework of any use to agencies or subcomponents that are not currently being evaluated under the Management Scorecard?
- Where can I get more information and guidance on strategic human capital management?
1. What is strategic human capital management?
Strategic human capital management is the transformation of how we employ,
deploy, develop and evaluate the workforce. It focuses on results, not processes.
It places the right people in the right jobs to most effectively perform the work
of the organization. It is a primary initiative of the President's Management Agenda.
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2. What is the President's Management Agenda?
The President envisions a Government that is citizen-centered, results-oriented,
and market-based. The President's Management Agenda is a bold strategy for improving
the management and performance of the Federal Government and making this vision a reality.
The agenda includes five Governmentwide initiatives: competitive sourcing, improved
financial performance, expanded electronic Government, budget and performance
integration, and the strategic management of human capital.
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3. What does the human capital initiative expect of Federal agencies?
The initiative sets six standards for success, calling on each agency to:
- align human capital strategies with mission goals;
- plan and deploy its workforce to create a citizen-centered and mission-focused organization;
- ensure continuity of effective leadership that sustains a learning environment;
- develop a Results-Oriented Performance Culture
that rewards those who achieve desired results and corrects performance deficiencies;
- close mission-critical competency gaps by successfully competing for talent;
- and develop an accountability system to ensure that human capital management is merit based, effective, efficient, and supportive of mission accomplishment.
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4. What guidance is available to help agencies meet the standards for success?
The Office of Personnel Management (OPM) has developed a Human Capital Assessment
and Accountability Framework to guide agencies toward achieving these standards.
The Framework consolidates and augments earlier guidance and is structured to help
agencies determine what they need to do, how they can do it, and how they can
measure their own human capital success.
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5. How is the Human Capital Assessment and Accountability Framework structured?
The Framework consists of these sections:
- Standards for Success – the results to be achieved
- Critical Success Factors – actions that mark a path toward a Standard
- Questions – more detailed guideposts along a path to a Standard
- Elements of YES – reality checks to confirm a positive response to a question
- Suggested Performance Indicators – evidence of progress toward a Standard Back to Top
6. How will applying the Framework help my agency in a formal evaluation process?
Each quarter, the Office of Management and Budget (OMB) scores
agencies’ efforts in implementing the President's Management Agenda and OPM evaluates
the agencies on human capital. Through the Framework, OPM
makes expectations clear so that agencies can use the same criteria when conducting self assessments.
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7. Is the Framework of any use to agencies or subcomponents that are not currently being evaluated under the Management Scorecard?
The Framework provides every agency and subcomponent a common set of standards for
success so they can determine where their strengths and weaknesses exist. It also
offers possible performance indicators and links to other resources to help make
and measure improvements. Organizations that make good use of the Framework
will have a system of human capital management accountability.
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8. Where can I get more information and guidance on strategic human capital management?
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