Missing Federal Check Payments

1. A check payment issued to me by the Treasury Department is either lost or may have been stolen. What must I do to have it reissued?

Contact the paying agency (e.g., Social Security Administration, Department of Veterans Affairs) and report the circumstances. You will be sent information on the check claims process. Once the necessary claims forms are returned for processing and you wish to inquire about the status of reissuing the check payment, telephone (800) 826-9434.

2. I am interested in receiving my federal payment electronically (Direct Deposit) instead of a check payment. What must I do? ?

If an individual has a bank account and is interested in receiving his/her payment by Direct Deposit, click here.

3. I do not have a bank account, but I would like to find out about opening one so that I can receive my payment by Direct Deposit. What must I do?

If an individual does not have a bank account but would like to open one so that his/her payment can be received by Direct Deposit, click here.

Related Resources

• SF 1199A Direct Deposit Sign-Up Form
  
• Social Security Administration
  (800) 772-1213
  
• Department of Veterans Affairs
  (800) 827-1000
  
• Office of Personnel Management
  (888) 767-6738 or (202) 606-0500
  
• Internal Revenue Service
  (800) 829-1040
  
• Railroad Retirement Board
  (Automated System)
  (800) 808-0772
  
• Defense Finance and Accounting Service
  for All DOD payments