NHTSA Internet Vehicle Owner's Questionnaire

NHTSA logo - this page is 508 compliant DOT Auto Safety Hotline
1-888-DASH-2-DOT

Form Approved: O.M.B. No. 2127-0008

Report a Vehicle Safety Problem
	In order for NHTSA to respond promptly to requests for information, suggestions or comments; they should be addressed to: webmaster@nhtsa.dot.gov. Use this form only to report a problem. If you prefer, call the DOT Auto Safety Hotline at 1-888-DASH-2-DOT (1-888-327-4236) and a NHTSA representative will record your report. You may also print the form out and fax it to (202) 366-7882 or mail it to: U.S. Department of Transportation, National Highway Traffic Safety Administration, Office of Defects Investigation, NSA-10.01, 400 7th Street, SW, Washington, DC 20590. In either case, your report will be entered into the NHTSA's vehicle owner's complaint database and used with other reports to determine if a safety-related defect trend exists. If a safety-related defect exists in a motor vehicle or item of motor vehicle equipment, the manufacturer must fix it at no cost to the owner. Your report is the first step in the process. Government engineers analyze the problem. If warranted, the manufacturer is asked to conduct a recall. If the manufacturer does not initiate a recall, the government can order the manufacturer to do a recall. We do not have to receive a set number of reports before we look into a problem. We gather all available information on a problem. Your report is important to us. Click here to fill out the form Click here to fill out the form using SSL (your information will be encrypted)

Report a Vehicle Safety Problem

image of Sam Saddriver - click to fill out form in unsecured mode.

In order for NHTSA to respond promptly to requests for information, suggestions or comments; they should be addressed to: webmaster@nhtsa.dot.gov.

Use this form only to report a problem. If you prefer, call the DOT Auto Safety Hotline at 1-888-DASH-2-DOT (1-888-327-4236) and a NHTSA representative will record your report. You may also print the form out and fax it to (202) 366-7882 or mail it to: U.S. Department of Transportation, National Highway Traffic Safety Administration, Office of Defects Investigation, NSA-10.01, 400 7th Street, SW, Washington, DC 20590. In either case, your report will be entered into the NHTSA's vehicle owner's complaint database and used with other reports to determine if a safety-related defect trend exists.

If a safety-related defect exists in a motor vehicle or item of motor vehicle equipment, the manufacturer must fix it at no cost to the owner. Your report is the first step in the process.

Government engineers analyze the problem. If warranted, the manufacturer is asked to conduct a recall. If the manufacturer does not initiate a recall, the government can order the manufacturer to do a recall.

We do not have to receive a set number of reports before we look into a problem. We gather all available information on a problem. Your report is important to us.

Click here to fill out the form

Click here to fill out the form using SSL (your information will be encrypted)

The Privacy Act of 1974 - Public Law 93-579, As Amended: This information is requested pursuant to the authority vested in the National Highway Traffic Safety Act and subsequent amendments. You are under no obligation to respond to this questionnaire. Your response maybe used to assist the NHTSA in determining whether a manufacturer should take appropriate action to correct a safety defect. If the NHTSA proceeds with administration enforcement or litigation against a manufacturer, your response, or statistical summary thereof, may be used in support of the agency's action.