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PUBLICATIONS:
Cultural Competence
- Cultural Competence: A Journey
Provides a sampling of experiences of community programs providing services to culturally and linguistically diverse populations. Obtain from HRSA/BPHC's clearinghouse at
1-800-400-2742
www.bphc.hrsa.gov - The Culture of Emotions: A Cultural Competence and Diversity Training Program (2002)
A companion reader for the Cultural section of the DHHS/OMH website.
www.omhrc.gov/cultural - First Steps: Understanding the Culture of Corrections
To help CBOs learn howto successfully work within correctional activities. Obtain from
NMAC - Hitting the Bricks: Working with Recently Released Former Prisoners Living wth HIV/AIDS
Two issues are treated in this booklet: Woking with recently released PLWAs, and Building your CBO's capacity to work with them. Obtain at
NMAC - HRSA Guide on Culturally Appropriate Care
- National Standards for Culturally and Linguistically Appropriate Services in Health Care (Executive Summary - 2001)
DHHS/OMH's Executive Summary on the final report. Obtain at
OMHRC at
1-800-444-6472 - National Standards for Culturally and Linguistically Appropriate Services in Health Care (Fianl Report - 2001)
DHHS/OMH's Final Report on how to provide CLAS standards in health care settings following the different stages of a project lasting from 1997 to 2000. Obtain at
OMHRC
1-800-444-6472 - Promoting cultural diversity and cultural competency:
A self assessment checklist for personnel providing services to children with special health needs and their families. Obtain at
Closing the Gap, January 2000, See pages 6-7. - The Provider's Guide to Quality and Culture
Information for the medical practitioner on the culture, health strengths, and health challenges of people from some of the regions and groups of the world.
http://erc.msh.org/mainpage.cfm?file=5.0.htm&module=
provideramp;language=English - A Provider's Handbook on Culturally Competent Care
- Latino Population
- African American Population
- Asian and Pacific Island American Populations
- Lesbian, Gay, Bisexual and Transgendered Population
Kaiser Permanente
National Diversity Department
One Kaiser Plaza, 22 Lakeside
Oakland, CA 94612
510-271-6663/Hotline
510-271-5757/f - Quality Health Services for Hispanics: The Cultural Competency Component
Government agencies and the National Alliance for Hispanic Health are at the forefront of providing culturally and linguistically appropriate care through their networks of community HIV/AID programs....Obtain from
OMHRC
1-800-444-6472 - A Youth Leader's Guide to Building Cultural Competence
Includes sections on what is culture? a self-assessment, working with youth, etc.
http://www.advocatesforyouth.org/publications/guide/
A March 2002 Institute of Medicine (IOM) report on racial disparities in health care cited a HRSA-funded web-based project, "The Provider's Guide to Quality and Culture," as a resource for health care professionals seeking to provide high-quality, culturally appropriate care. -- An interactive web-based tool, the guide helps health care providers examine their own cultural beliefs, attitudes and biases as well as learn more about how cultural differences may affect clinical outcomes. In addition, the guide offers tips to help health care professionals provide culturally appropriate care. The guide, which focuses on safety, effectiveness, patient-centeredness and equity, was developed in response to the 2001 IOM report "Crossing the Quality Chasm: A New Health System for the 21st Century" and can be found at
http://erc.msh.org/mainpage.cfm?file=1.0.htm&module=provider&
language=English
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