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How to Contact Us Visa Information and Assistance - The recommended first source of information regarding visa matters is our internet site at http://travel.state.gov.
Contact the Department of State, an embassy or consulate first with inquiries through the Internet at http://travel.state.gov/travel/abroad_embassies.html
Contacting Visa Services - Information is available to the public by telephone at the Visa Services, Public Inquiries Division at telephone (202) 663-1225 or by FAX at 202 663-3899. The telephone number provides the caller with a selection of pre-recorded information and the ability to talk to a visa specialist during business hours. Persons desiring information about a specific visa applicant are advised that immigration law provides specific prohibitions about providing case specific information to third parties. Before calling with an inquiry, we request that you carefully review this website and also the Embassy Consular Website abroad.
Important Telephone Numbers
For inquiries about visa cases and the application process call: 202-663-1225. To email the Visa Office for inquiries and quick, general information, write us at usvisa@state.gov . For inquiries about J waiver status call: 202-663-1600. To reach the National Visa Center (Immigrant visa inquiries) call: 603-334-0700. To reach the Kentucky Consular Center(Diversity Visa inquiries) call : 606-526-7500.
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