Medicare.gov - Helpful Websites: SHIP Contact Information for All States

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SHIP Contact Information

The State Health Insurance Assistance Program (SHIP) has counselors in every State and several Territories that are available to provide free one-on-one help with your Medicare questions or problems. See below for how to contact a SHIP counselor in your area.

State
Toll Free Number
Local Number
Español Teléfono
Alabama

Toll Free:
1-877-425-2243

Local:
1-334-242-5743
Local TTY:
1-334-242-0995

Alaska

Toll Free:
1-800-478-6065
In-State Calls Only

Local:
1-907-269-3669
Local TTY:
1-907-269-3691

American Samoa

Toll Free:
1-888-875-9229

Local:
1-808-586-7299

Arizona

Toll Free:
1-800-432-4040

Local:
1-602-542-6595
Local TTY:
1-602-542-6366

Arkansas

Toll Free:
1-800-224-6330

Local:
1-501-371-2782

California

Toll Free:
1-800-434-0222
In-State Calls Only

Colorado

Toll Free:
1-888-696-7213
or 1-800-544-9181

Local:
1-303-899-5151
Metro Denver area
Local TTY:
1-303-894-7880

1-866-665-9668
Connecticut

Toll Free:
1-800-994-9422
In-State Calls Only

Local:
1-860-424-5245
Local TTY:
1-860-842-5424

Delaware

Toll Free:
1-800-336-9500
In-State Calls Only

Local:
1-302-739-6266

Florida

Toll Free:
1-800-963-5337

Local:
1-850-414-2060
Local TTY:
1-850-414-2001

Georgia

Toll Free:
1-800-669-8387

Local:
1-404-657-5334

Guam

Toll Free:
1-888-875-9229

Local:
1-808-586-7299

Hawaii

Toll Free:
1-888-875-9229

Local:
1-808-586-7299

Idaho

Toll Free:
1-800-247-4422
In-State Calls Only

Illinois

Toll Free:
1-800-548-9034
In-State Calls Only

Local:
1-217-785-9021
Local TTY:
1-217-524-4872

Indiana

Toll Free:
1-800-452-4800
In-State Calls Only

Local:
1-317-232-5299

Iowa

Toll Free:
1-800-351-4664

Local:
1-515-281-5705

Kansas

Toll Free:
1-800-860-5260
In-State Calls Only

Local:
1-316-337-7386

Kentucky

Toll Free:
1-877-293-7447

Local:
1-502-564-6930

Louisiana

Toll Free:
1-800-259-5301

Local:
1-225-342-5301

Maine

Toll Free:
1-800-750-5353
In-State Calls Only

Local:
1-207-623-1797

Maryland

Toll Free:
1-800-243-3425
In-State Calls Only

Local:
1-410-767-1100
Local TTY:
1-410-767-1083

Massachusetts

Toll Free:
1-800-243-4636

Michigan

Toll Free:
1-800-803-7174

Local:
1-517-886-0899

Minnesota

Toll Free:
1-800-333-2433

Local:
1-651-296-2770

Mississippi

Toll Free:
1-800-948-3090

Local:
1-601-359-4929

Missouri

Toll Free:
1-800-390-3330

Local:
1-573-817-8300

Montana

Toll Free:
1-800-551-3191
In-State Calls Only

Local:
1-406-444-4077

Nebraska

Toll Free:
1-800-234-7119

Local:
1-402-471-2201

Nevada

Toll Free:
1-800-307-4444

Local:
1-702-486-3478

1-702-386-8554
New Hampshire

Toll Free:
1-800-852-3388
In-State Calls Only

Local:
1-603-225-9000

New Jersey

Toll Free:
1-800-792-8820
In-State Calls Only
Out of state toll free 877-222-3737

Local:
1-609-943-3433

New Mexico

Toll Free:
1-800-432-2080
In-State Calls Only

Local:
1-505-476-4828

New York

Toll Free:
1-800-333-4114

Local:
1-212-869-3850

North Carolina

Toll Free:
1-800-443-9354
In-State Calls Only

Local:
1-919-733-0111
Local TTY:
1-919-715-0319

North Dakota

Toll Free:
1-800-247-0560

Local:
1-701-328-2440

Northern Mariana Islands

Toll Free:
1-888-875-9229

Local:
1-808-586-7299

Ohio

Toll Free:
1-800-686-1578

Local:
1-614-644-3458
Local TTY:
1-614-644-3745

Oklahoma

Toll Free:
1-800-763-2828
In-State Calls Only

Local:
1-405-521-6628

Oregon

Toll Free:
1-800-722-4134
In-State Calls Only

Local:
1-503-947-7984
Local TTY:
1-503-947-7280

Pennsylvania

Toll Free:
1-800-783-7067
Translation available upon request

Puerto Rico

Toll Free:
1-877-725-4300
Toll free temporarily out of service

Local:
1-787-721-4300
Local number temporarily out of service

Rhode Island

Local:
1-401-462-3000

South Carolina

Toll Free:
1-800-868-9095

Local:
1-803-898-2850

South Dakota

Toll Free:
1-800-536-8197

Local:
1-605-773-3656
Local TTY:
1-605-367-5760

Tennessee

Toll Free:
1-877-801-0044

Local:
1-615-741-2056
Local TTY:
1-615-532-3893

Texas

Toll Free:
1-800-252-9240

Local:
1-512-438-3200

Utah

Toll Free:
1-800-541-7735
In-State Calls Only

Local:
1-801-538-3910

Vermont

Toll Free:
1-800-642-5119
In-State Calls Only
Judith Crawford prefers that providers call her directly with the local number above

Local:
1-802-751-0428
This number is for Judith Crawford(director of SHIP for VT)

US Virgin Islands

Local:
1-340-776-8311x1005

Virginia

Toll Free:
1-800-552-3402

Local:
1-804-662-9333

Washington

Toll Free:
1-800-397-4422

Local TTY:
1-360-664-3154

District of Columbia

Local:
1-202-739-0668
Local TTY:
1-202-973-1079

West Virgina

Toll Free:
1-877-987-4463

Local:
1-304-558-3317

Wisconsin

Toll Free:
1-800-242-1060

Wyoming

Toll Free:
1-800-856-4398

Local:
1-307-856-6880

Disclaimer: The pages in this section contain external links that are not the responsibility nor under the control of the Centers for Medicare & Medicaid Services (CMS) or the U.S. Department of Health and Human Services (DHHS). Neither CMS nor DHHS can attest to the accuracy, currency, or comprehensiveness of the information on any other site pages--such data are entirely the responsibility of the Webmaster of the site visited. Furthermore, CMS and DHHS do not endorse any commercial products or services that might be mentioned on these sites.

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