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Search Help
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Quick Tips
Enter your search terms in lower case with a space between the terms.
business process
Capitalize proper nouns to search for specific people, places, or products.
Department of Defense
Enclose a phrase in double quotes to search for that exact phrase.
"business process reengineering"
Narrow your searches by using an OR if any of the search terms can appear on a page.
business OR process OR reengineering
Narrow your searches by using an AND if both search terms must appear on a page.
business AND process
Exclude pages by using a NOT if a search term must not appear on a page.
business NOT government
Combine these techniques to create a specific search query. The better your description of the information you want, the more relevant your results will be.
government AND "business process reengineering" NOT y2k
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What Is a Search?
A search is the organized pursuit of information. Somewhere in a collection
of documents, email messages, Web pages, and other sources, there is information
that you want to find, but you have no idea where it is. The search
engine gives you the means of finding that information.
You conduct a search by issuing a query, which is simply a way
of asking a question that will find the information you are looking for.
Searching is often an iterative process. You submit a query and if the
results list does not contain the information you are looking for, you
modify the query until you locate a page that contains the answer.
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Tools for Searching
The search engine provides the following tools to help you find
what you are looking for:
A search form to enter your query
Ways to broaden or narrow the extent of your search
A results list of pages that match your query
The search engine produces a ranked list where the documents at the top of the list are more likely to be relevant than the documents toward the bottom.
The relevance of a document is based on how many of the search terms
are present in the document, how frequently the search terms occur, and
how close the search terms are to each other.
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