December 2, 2003

Electronic Filing (E-Filing) Frequently Asked Questions

Q. What is electronic filing (E-Filing)?

A.Electronic filing, or E-Filing, is the filing of an electronic document on a website via the Internet. The USCIS website currently provides two types of on-line applications that may be completed and submitted through the website uscis.gov.

Q. Who is eligible to participate in E-Filing?

A. Currently, Form I-90, Application to Replace Permanent Resident Card, and Form I-765, Application for Employment Authorization, can be E-Filed. Thousands of applicants will be eligible to take advantage of this new process. It is estimated that 750,000 people file Form I-90 each year to renew or replace their "green card". It is also estimated that 1.75 million people file for Employment Authorization, Form I-765, each year. These applications make up approximately 30% of our workload. However, some applicants will not have the option of filing electronically. Details are provided in each form’s E-Filing Instructions and Eligibility Information, which are accessible at uscis.gov. For individuals who cannot E-File, or for those who choose not to E-File, USCIS will continue to accept paper applications.

Q. Will other forms be available for E-Filing?

A. USCIS is already working on six additional, high-volume forms that should be ready for E-Filing in the near future.

• Form I-129, Petition for Nonimmigrant Worker;
• Form I-131, Application for Travel Document;
• Form I-140, Immigrant Petition for Alien Worker;
• Form I-539, Application to Extend/Change Nonimmigrant Status;
• Form I-821, Application for Temporary Protected Status;
• Form I-907, Request for Premium Processing.

Q. If I already filed a Form I-90 or Form I-765 before the Immigration and Naturalization Service (INS) transitioned to the USCIS, do I have to submit another form?

A. No. Any form you previously filed with the INS is acceptable and you do not have to file another form now that the INS has transitioned to USCIS. Furthermore, the eligibility criteria for all immigration benefits remain unaffected by the transition.

Q. How do applicants pay the fee associated with these two forms?

A. USCIS is now providing customers with more options on how they pay the fee associated with their E-Filed applications. Customers can pay the fees associated with these applications online through the electronic transfer of U.S. funds from their checking or savings accounts or by credit card. USCIS accepts Visa, MasterCard, American Express, and Discover for E-Filed applications. Customers may also use a debit card if it bears the logo of one of the four credit cards USCIS accepts for E-Filed applications.

Q. Can customers use a credit card to pay for fees associated with other applications filed at a USCIS local office or Service Center?

A. No, our system can only accept credit or debit cards for E-Filed applications.

Q. What is the Confirmation Receipt notice?

A. After electronic filing is complete, the applicant receives electronic confirmation that the application was received. This notice is titled “Confirmation Receipt.” The Confirmation Receipt notice provides a unique Receipt Number for the application filed. The Confirmation Receipt notice does not mean that the application was approved, but it does provide proof that the application was filed. A paper receipt, Form I-797, will be mailed to the applicant after filing. It will contain essentially the same information, including the same Receipt Number. This Receipt Number can be used to check the status of their pending case using the Case Status Service Online system found at uscis.gov.

Q. How do applicants provide supporting documents or evidence required by USCIS to adjudicate their application?

A. After electronic submission, applicants are instructed to send supporting documentation or evidence to the address listed on the Confirmation Receipt notice. Applicants should attach a copy of the Confirmation Receipt notice to the documents to help USCIS match them to the E-Filed application.

Q. How does USCIS verify the identity of applicants if a form is filed electronically?

A. After E-Filing, the applicant must make an appointment to visit an Application Support Center (ASC) by calling the National Customer Service Center at 1-800-375-5283.

Applicants who filed Form I-90 or Form I-765 should bring their Application Receipt Number.

At the ASC, USCIS will confirm the applicant’s identity and electronically capture a photograph, fingerprints, and a signature. USCIS will use these biometrics to produce the Employment Authorization Document or Permanent Resident Card, if the application is approved.

Q. How can an applicant get help with E-Filing?

A. We recommend that customers first check the USCIS website (uscis.gov.) and review the list of Frequently Asked Questions on E-Filing. If a customer cannot find the information he/she needs, the customer can call the National Customer Service Center toll-free at 1-800-375-5283 for information.

Q. What happens if I move?

A. You must submit Form AR-11, Change of Address Form, to the appropriate address listed on the form. Form AR-11 can be obtained through the website or by calling the Customer Service Center toll-free at 1-800-375-5283.