Navy's LIFELines Services Network Launches New Version

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Navy's LIFELines Services Network Launches New Version
Story Number: NNS030701-17
Release Date: 7/3/2003 12:15:00 AM

From LIFELines Public Affairs

WASHINGTON (NNS) -- The LIFELines Services Network, the Department of the Navy’s official Quality of Life (QOL) services delivery system, unveiled Version 4.0 July 1, with a contemporary new look, new addresses www.lifelines.navy.mil and www.lifelines.usmc.mil, and many additional capabilities powered by a dynamic database system.

At the heart of the new version is a cutting-edge content management system for storing, retrieving and managing massive amounts of online information.

The Ingeniux Content Management System provides an application interface for classifying content based on LIFELines’ 60,000-category Department of Defense/Department of the Navy taxonomy system.

Content is cross-indexed for publication to the multiple areas of the LIFELines platform, as well as to a network of partner Web sites. As a result, LIFELines expects to increase the frequency, quality and quantity of information published on the site.

Given the large amount of content within LIFELines, it was imperative to use the most efficient technology to manage the material, said Dr. Randy Eltringham, LIFELines’ director.

“We wanted LIFELines to pull up material faster, despite security firewalls, and make it easier for the user to navigate the site to find information,” she said. “Our goal is to make LIFELines as user-friendly and service-friendly as possible. We’ve achieved that with the Oracle technology, because it works like a giant table of contents giving the user quicker and easier access to valuable data.”

In practical terms, the new content management system helps the user find what they are looking for quickly with an advanced search engine feature, if topics of interest are not apparent on the front page.

“The new layout features a number of easy-to-spot resources, ranging from hundreds of self-help articles of over a million words, to messages from senior leaders, to hometown connections for deployers to local newspapers and online radio stations,” Eltringham added. “But if you can’t find what you want, the new search engine will take you right to what you’re looking for.”

Eltringham also encouraged visitors to the site to use the “Feedback” feature to ask questions and make suggestions, so the LIFELines Services Network can continually be improved.

The LIFELines Services Network is a real-time, online multimedia Quality of Life (QOL) services delivery system that provides Sailors, Marines and their families with “equal access to high quality QOL services regardless of duty location.” Currently, it powers more than 50 QOL Web sites and knowledge management systems within the Department of Defense.

For related news, visit the LIFELines Services Network Navy NewsStand page at www.news.navy.mil/local/lifelines.

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