Performance Management in Government: Winning the Cost War

Description:

The President's Management Agenda places increased importance on performance management. PART, the Program Assessment Rating Tool is beginning to impact evaluation of agency budget requests. Delivery of real results in improved performance requires new management approaches.

Performance management seeks to increase the organzation's product or service output per unit of cost. Many federal organizations are beginning to recognize the importance of sound cost management in achieving their PART based performance commitments. Continuous improvement in productivity is the key to sustained performance improvement. While annual gains of 4% will not make headlines, they will generate significant impact over a ten year period.

In his recent book, "Winning the Cost War", Dr.. Geiger provides the results of 12 years of research into cost based performance management within the federal government. This course develops a management approach that is not dependent on the profit motives found in the business world. The first pilot test of this paradigm yielded a surprising 15% performance improvement in the first year that enabled management tp reprogram funds to meet critical needs while positioning the organization to effortlessly meet the next year's budget cuts.

Major topics include:

• Understanding the nature of the continuous improvement in productivity
• Establishing management's role in creating a high performing organization
• The importance of planning in establishing and decentralizing accountability for performance results
• Institutionalizing the after action review to maximize organization learning
• Stimulating continuous improvement initiatives
• Motivating culture change
• Developing useful, credible, and affordable information through managerial costing

Who should attend:

Operations Managers, Systems Personnel, and Project Staff faced with needs for increased performance. Accounting and budget staff who are considering, planning or beginning Activity Based Costing implementation.

Prerequisites:

None

Meet the Instructor!
Dr. Dale R. Geiger, Professor Managerial Accounting, California State University After 3 degrees from MIT, a 17-year career in industry, and a Doctorate from the Harvard Business School, Dr. Geiger has spent the last 15 years studying cost measurement and cost management in government. He has contributed to development of the FASAB standard on Managerial Cost Accounting, published numberous articles on tbis subject, and authored a book entitled: "Winning the Cost War".