Welcome to the Dallas Region's Internet Home Page.  Our first priority is to provide service to the people of the Southwest Region.  This page is simply another tool in our effort to provide first-class service to you --
Horace L. Dickerson, Jr.
Regional Commissioner

The Dallas Region

The Dallas Region of the Social Security Administration provides service to the public in the five southwestern states of Arkansas, Louisiana,  New Mexico, Oklahoma, and Texas.  There is a structure of 151 full-time field offices and four teleservice centers with 4,100 employees to provide service to more than 33 million people in 565,122 square miles. 

Each full-time field office facility in the five states offers a full range of public service.  The size of an office is a reflection of variations in the scope and complexity of the individual office workloads and service area demographics.  The offices range in size to those with more than 60 people to remote contact stations where one or two people are available on a periodic basis.

The regional office is located in the heart of Dallas and has about 150 employees.  The Dallas Region is one of 10 regions that geographically divide the country into areas of responsibility for service.

Providing service is the focus of the Dallas Region.  Because the designated service area already included the bulk of the Navajo nation, the area was enlarged into Arizona and Utah to ensure consistency. 

Whether it is getting a Social Security number for a newborn or assisting a person in filing for disability benefits, Social Security employees strive to ensure each person understands their benefits and receives the maximum amount for which they are entitled.  The role of Social Security serves a dual purpose. 

Social Security is dedicated to accurately reporting earnings to ensure entitlements are correctly figured.  The role of stewardship of the Social Security system includes correct verification of documents when issuing Social Security numbers, accurate reporting of wages, and accurate reporting of work credit.  Entitlements to benefits are based on a combination of the years worked and amount of income received for the work.

A second role for Social Security employees is providing service.  Whether it is by telephone through the 800 number (800-772-1213), on-line through the Internet, or a personal office visit, the goal is for each person to receive accurate information and assistance in requesting benefits.  Social Security employees also assist in requesting Medicare cards and filing for Supplemental Security Income.  Supplemental Security Income is a needs-based program administered by Social Security.