BC - 187 BANKING ISSUANCE Comptroller of the Currency Administrator of National Banks Type: Banking Circular Subject: Financial Information on Data Servicers Processing TO: Chief Executive Officers of All National Banks, District Deputy Comptrollers and All Examining Personnel PURPOSE The purpose of this Banking Circular is to alert national banks to the importance of performing financial reviews of organizations providing data processing services and to set forth OCC policy regarding the subject. BACKGROUND Financial institutions have become increasingly dependent upon computers for daily operations and must assure themselves of continued, uninterrupted data processing support. Many institutions use external (independent) data processors to provide such support. Due to financial problems, several data processing servicers have failed and others have weakened, to the extent that their ability to continue operations and/or provide dependable services is uncertain. In many instances, the serviced financial institutions were unaware of the servicer's financial problems, and as a result, were unprepared for the data center's failure or the data center's inability to provide an acceptable level of service. DISCUSSION Financial institutions can reduce the potential impact of a data center failure by being informed of the financial condition of their servicers. Once aware of financial problems or an inability to provide an acceptable level of service, a financial institution could engage in alternative servicing arrangements and avoid an interruption in its data processing support. An effective method of obtaining financial information is to require, in the contracts between financial institutions and servicers, that current financial information be submitted on a regular basis. POLICY A Board of Directors or a committee thereof in order to satisfy its fiduciary responsibilities regarding data processing services would normally obtain and analyze the financial information of their data processing servicers on an annual basis. Audited, unconsolidated financial statements would facilitate the analysis. If a servicer's financial condition is deteriorating or unsound, alternative servicing arrangements should be considered in order to assure continued data processing support. Prudent banking practices would normally include the documentation of such analysis/contingency plans. For more information on Contingency Planning for Electronic Data Processing Support, See Banking Circular #177. ORIGINATING OFFICE EDP Examinations Division, (202) 447-0468. John F. Downey Chief National Bank Examiner Date: January 18, 1985