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Director's
Message. September 11: Two Years Later
OVC offers the following resource links for victims of the September
11 terrorist attacks, organized by—
The OVC Handbook
for Coping After Terrorism is now available in Spanish, French,
and Chinese. Visit OVC's Foreign
Language Publications page.
Notices Archive
OVC's Victim Assistance Center
Terrorism victim hotline: 1-800-331-0075 (toll free)
Hearing Impaired: 1-800-833-6885 (TTY)
International Callers: 00-1-414-359-9751 (call collect)
9 a.m.–5 p.m. EST Monday–Friday (GMT -5)
Translation Services Available
Victims and families of victims of the terrorist attacks can obtain
information and assistance, including referrals for housing, financial,
mental health counseling, and other resources, by calling OVC's victim
family assistance call center at 1-800-331-0075. Please do not call
this hotline unless you are a family member or a victim.
9/11 Mental Health and Substance Abuse Program
www.september11fund.org/papers.php?id=mental
This program was created by the September 11th Fund and the American
Red Cross. It provides a mental health treatment benefit at little or
not cost for those directly affected by the September 11th disaster,
regardless of where they now live. An Assistance
Guide is also available
for finding help.
September 11th Victim Compensation Program
http://www.usdoj.gov/victimcompensation/index.html
As a result of Public Law 107-42 and the final regulations released on
March 7, 2002, this DOJ program provides compensation to any individual
who was physically injured or to the personal representative of any individual
who was killed as a result of the terrorist-related aircraft crashes of
September 11, 2001. The Special Master is making advance benefits available
to eligible individuals. Requesters must complete and submit an Eligibility
Form and Application for Advance Benefits.
American Red Cross
September 11th Call Center
1-877-746-4987
(For information and access to all Red Cross services.)
Concerns of Police Survivors, Inc. (COPS)
573-346-4911
www.nationalcops.org
COPS is a nationwide nonprofit organization assisting survivors of law
enforcement officers killed in the line of duty.
National Fallen Firefighters Foundation
301-447-1365
www.firehero.org
Since 1992, the nonprofit Foundation has developed and expanded programs
to honor our fallen fire heroes and assist their families and coworkers.
In response to our national tragedy, the Foundation is working with FEMA
and USFA to ensure that all necessary support systems are in place so
to best meet the needs of the fire service family.
The Public Safety Officers’ Benefits Program (PSOB)
1-888-744-6513 (toll free)
The Public Safety Officers’ Benefits Program, administered by the
Bureau of Justice Assistance, assists public safety officers, their agencies,
and their families before, during, and after a tragedy occurs.
Report Terrorist Activity
www.ifccfbi.gov/index.asp
If you would like to provide information pertaining to the criminal acts
or other possible terrorist activity, please report any information to
your local Federal Bureau of Investigation field office.
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American Psychological Association (APA)
www.apa.org
A mobilized APA is providing volunteer services and educational support,
including special coverage on coping
with terrorism. Visit APA's Web site for more information on help
with trauma and useful resources.
Center for Mental Health Services (CMHS)
www.mentalhealth.org/cmhs/
CMHS works in partnership with the Federal Emergency Management Agency
(FEMA) in overseeing national efforts to provide emergency mental health
services to survivors of Presidentially declared disasters.
Federal Bureau of Investigation (FBI)
www.fbi.gov
The FBI is the principal investigative arm of the U.S. Department of
Justice. Its mission is to protect the United States from terrorist and
foreign intelligence activities; investigate violations of federal criminal
law; and provide assistance to federal, state, local, and international
agencies.
Federal Emergency Management Agency (FEMA)
www.fema.gov
FEMA works in conjunction with different agencies to provide emergency
and disaster relief. FEMA's web site offers disaster news and emergency
management information.
September 11th Assistance
Guide
This searchable directory helps people affected by the WTC attacks locate
services, from counseling to housing assistance. Service Coordinators
are available to keep individuals information about programs, benefits,
and services and to develop plans to meet their special situation. Call
the hotline at 866-689-HELP (4357).
United States Department of State
www.state.gov
The State Department's provides news updates on the terrorist attacks
and travel advisories. The Department advances U.S. objectives and interests
in shaping a freer, more secure, and more prosperous world through its
primary role in developing and implementing the President's foreign policy.
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Crisis Management
Antiterrorism
and Emergency Assistance Program: Responding to Victims of Terrorism and
Mass Violence Crimes (February 2002)
This brochure (BC 000663) describes the OVC Antiterrorism and Emergency
Assistance Program, which provides federal funds to support crisis response,
consequence management, criminal justice support, crime victim compensation,
and training and technical assistance during crisis aftermath.
Antiterrorism and Emergency Assistance Program (PDF
46 kb or ASCII 26
kb)—Instructions for communities affected by terrorism to apply online
for funds through OJP's Grants
Management System (GMS).
OVC
Handbook for Coping After Terrorism: A Guide to Healing and Recovery
(September 2001)
This OVC handbook (NCJ 190249) provides victims of terrorism with information
based on the expertise of mental health, crisis counseling, and victim
assistance professionals. The handbook is intended to help such victims
understand their reactions to an act of terrorism or mass violence. Also
available in other languages.
OVC Responds to the
Victims of Terrorist Attacks Against America on September 11, 2001
The threat of terrorism and criminal mass violence against Americans,
both in the United States and abroad, has increased in recent years. This
fact sheet describes an array of services and assistance developed by
OVC in conjunction with other federal agencies to help crime victims and
communities affected by terrorism or mass violence.
Providing
Relief to Families After a Mass Fatality: Roles of the Medical Examiner's
Office and the Family Assistance Center (November 2002)
This bulletin (NCJ 188912) offers medical examiners, coroners, and victim
assistance professionals guidance, resources, and lessons learned about
working with victims' families after a mass fatality event. Recommendations
are drawn from the disaster response practices used by the National Transportation
Safety Board and the experiences of the Oklahoma City Medical Examiner's
Office during the aftermath of the 1995 terrorist bombing in that city.
Responding
to Terrorism Victims: Oklahoma City and Beyond (NCJ 183949)
This report identifies special measures needed to protect the rights and
meet the needs of victims of a large-scale terrorist attack involving
mass casualties.
Terrorism and International
Victims Unit (January 2002)
This fact sheet (FS 000276) provides information on the services that OVC
provides to terrorism and international victims within the United States
and abroad.
Victim Issues
In the Aftermath of Crisis:
Parents’ Guide for Talking to their Children
This is another help tool developed by the National Center for Children
Exposed to Violence (NCCEV) and recently updated in response to the September
11th terrorist attacks. The NCCEV bulletin summarizes what reactions in
children to expect, what questions they are likely to have, and how to
respond to such questions. Contact information for obtaining more answers
is provided.
In the Aftermath of Terrorism
This tip sheet by the National Center for Children Exposed to Violence
(NCCEV) describes what to watch for in children dealing with trauma. Also
offers contact information for obtaining help in the aftermath of violence.
Death Notification: Breaking the Bad News With Concern for the Professional
and Compassion for the Survivor—A Seminar for Crime Victim Advocates
(NCJ 162360)
This document contains guidelines on trauma and death notification that
were developed by Mothers Against Drunk Driving as part of a seminar for
professional counselors and victim advocates.
Abstract and ordering
information
From Pain to Power: Crime Victims Take Action (NCJ 166604)
This monograph chronicles ways in which many crime victims are channeling
their pain into helping others, improving their communities, and healing
themselves at the same time it describes opportunities for victims who
want to become active in their communities and recommends ways for victim
service programs to involve victims in community service.
ASCII (70 kb), PDF
(750 kb), or HTML
Hope for Recovery: Understanding Posttraumatic Stress Disorder
This booklet, written in sympathetic language, seeks to dispel the myths
about PTSD that keep many people from recognizing the problem and obtaining
help. This booklet and accompanying video by the PTSD Alliance are free
of charge.
Abstract and ordering information
Also available in PDF
(312 kb)
A LifeCare Digest
on Coping with Tragedy
This Life Event Management Series digest, developed by LifeCare®,
offers tips and information on taking care of yourself, helping others
cope, and talking to your children about violence. Also includes a resources
list in response to the September 11, 2001, terrorist attacks.
Meeting the Mental Health Needs of Crime Victims (video) (NCJ 167235)
This video presents a panel discussion of issues related to the need for
and provision of mental health services to crime victims.
Abstract and ordering information
PTSD: A Guide for Frontline Professionals
This 20-page booklet is designed as a primer for “frontline”
professionals who interact with trauma survivors and people suffering
from Posttraumatic Stress Disorder. This new professional guide by the
PTSD Alliance is free of charge.
Abstract and ordering information
Also available in PDF
(257 kb)
Working with Grieving
Children: A Guidebook for Crime Victim Assistance Professionals (NCJ
165814)
This guidebook is intended as a "quick reference" for victim
assistance professionals in their work with children, parents, school
teachers and counselors, clergy members, and others as they address the
needs of grieving children who have been touched by the death of a family
member or close friend.
 Download
Adobe Acrobat
Reader to read all PDF documents.
 You
may order these OVC publications using the NCJRS
Online Ordering System.
Ask for ordering assistance by calling OVCRC at 1-800-851-3420 (TTY 1-877-712-9279)
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