Contract Oversight Requires Data
I am concerned when I learn about acquisition programs that do not have adequate insights
into development. In a recent discussion, I learned that a government group acquiring
software was developing measurements they would use for their own quality assurance
group. When I pointed out that their measurements were deficient because none of them
tied directly to the software being developed, I was told the acquisition organization had no
authority to obtain insights to the quality measurements from the developers.
As an acquisition organization, it is your right and responsibility to be certain you have all
the data necessary to ensure the program is proceeding as it should. The organization mentioned above
was correct in some respects because the developers are not required to provide this information if it
is not stated as a deliverable in the contract (and apparently it was not stated in this contract). I would
like to send a message now that all contracts are negligent if they do not require the contractor to provide
the data needed to oversee the contract. While current rules no longer allow acquisition organizations
to stipulate data format, you can still require information related to cost, schedule, quality, risk
management, etc. If the developers consider this to be proprietary information, you can sign a nondisclosure
agreement, but you should require the information.
This also should not result in substantial additional costs to the program. I know of one program
where the acquisition organization simply required a copy of the developer's software development
plan and access to their databases. The acquisition organization was able to use the development plan
to learn what data was available and where it was located. They then looked for the information as they
needed it. The result was minimal additional cost.
Our first article this month is a discussion on Section 804 of the Bob Stump National Defense
Authorization Act for Fiscal Year 2003. Lisa Pracchia's Improving the DoD Software Acquisition Processes
discusses some of the issues that resulted in 804 being passed, the intent of 804, and some suggestions
for implementing it.
Our next article is Why We Need Empirical Information on Best Practices by Dr. Richard Turner. This
author's experience in the Office of the Under Secretary of Defense has given him many opportunities
for insight into programs going right or going wrong. In this article, Turner suggests some questions
we should ask ourselves before jumping onto the latest best practice.
In A Project Risk Metric, Robert W. Ferguson reminds us of the need for managing risks throughout
a project and suggests some values to quantify the actual risks.
In our supporting articles, John S. Willison discusses some benefits his project has seen while
implementing agile development in Agile Software Development for an Agile Force. Michael S. Russell then
provides criteria to use while considering reuse software in Applying Decision Analysis to Component Reuse
Assessment. Michael J. Hillelsohn provides an additional benefit to good requirements management in
Better Communication Through Better Requirements. Requirements management is essential to any software
development. However, have you considered that better reviews of requirements could also aid understanding
between the acquisition and development organizations? Finally, D.B. Robi reminds us that
we need a reason for many of the best practices that we are asked to implement. He states a motivational
view should be added to the Department of Defense (DoD) Architecture Framework in
Enterprise DoD Architecture Framework and the Motivational View.
With Section 804 of the National Defense Authorization Act, there is more pressure on acquisition
organizations to take responsibility for taxpayer dollars. I hope they will take this responsibility
seriously and start getting the information they need to oversee a successful project. Four key points
to remember are 1) know the rules for acquisition; the Federal Acquisition Regulation and Defense
Federal Acquisition Regulation Supplement are too long to read and memorize, but an overview and
retention of key points applicable to your project are essential, 2) tailor the data item descriptions for
your needs; do not let the weight of the whole bureaucracy overwhelm the project, 3) work closely with
your Acquisition Center of Excellence and your legal office's Contract Law Division, and 4) stay current
on new acquisition approaches and review lessons learned during development. CrossTalk's
Web sites on Page 8 provide sources to help with these key areas.
Elizabeth Starrett Associate Publisher
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