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California Service Center Page Title     

About Us
 
General Information
Organizational Structure
Service Area
Where Are We?
Applications We Accept and/or Process
Preparing Your Application for Filing
Documents Not in English
Mailing Your Application/Petition to Us
Contacting Us
Other USCIS Offices Serving This Area

 

General Information
Service Center Director:
                   Donald Neufeld

Deputy Center Director:
                   Christina Poulos
 

Note: certain filing instructions and information is common to all USCIS Service Centers. Read more about them on our National Service Center page:
  • Documents Not in English
  • Preparing Your Application for Filing
  • Paying Fees
  • Your Receipt
  • Motions to Reopen (MTR)
  • Denials
  • How we Process Your Application at a Service Center
  • General Tips on Assembling Applications for Mailing

See also:

Organizational Structure

The California Service Center (CSC) divides all adjudications and support activities into Divisions. For example, I-130s are adjudicated in Division III, which specializes in Family Based Petitions.
 
Service Area:
The CSC accepts and processes certain applications and petitions from people residing in the following jurisdictions: California*, Nevada*, Arizona, Hawaii, and the Territory of Guam.

* Applications for asylum (Form I-589) may require filing at a different Service Center than indicated above; please check the instructions for Form I-589 to determine where you should file your application.

Please Note: If you live outside the service area of this Center, please file your application or petition with the Center serving your area. If you are unsure of which Service Center serves people living in your state, consult the List of USCIS Field Offices for your state. Other USCIS Service Centers include:

Vermont Service Center
Texas Service Center
Nebraska Service Center

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Where Are We?
The CSC is located in Laguna Niguel, California.

Mailing Address:

Note:  To mail in specific forms, please consult the mailing addresses below; each form sent directly to this Center has a different PO Box number and zip-code identifier.

For mailing General Correspondence, please use the following address:
 

         U.S. Department of Homeland Security
US Citizenship and Immigration Services
California Service Center
P.O. Box 30111
Laguna Niguel, CA 92607-0111
 

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Applications We Accept and/or Process:
 
         Direct Mail Cases We Accept:

NOTE EXCEPTIONS:
All Forms I-131,
Applications for Travel Document (Re-entry Permit or Refugee Travel Document only), are filed with the Nebraska Service Center.
All Forms I-360, Self-Petitions
filed by Battered Spouse or Child petitions are filed at Vermont Service Center.
All Forms I-360 for G-4 International Organization Officers, Employees, and their family members are filed at the Nebraska Service Center effective 2/23/04
All Forms I-485 for those individuals filed concurrently with an I-360 are also filed Only at the Nebraska Service Center effective 2/23/04
All Forms I-730, Refugee/Asylee relative petition are filed with the Nebraska Service Center.
All Forms I-485, Refugee/Asylee/Haitian applications are filed with the Nebraska Service Center.

Cases Filed at Local Office but Processed at the CSC: The following applications must be submitted to a Local Office but may be forwarded by that office to the CSC for processing. Since all applications and petitions adjudicated at the CSC are entered into the electronic receipting systems for tracking, any application or petition received at the CSC which has been accepted elsewhere by a USCIS office will be assigned a "WAC" number. Petitioners and applicants will then receive a receipt notice from the Center that will indicate their WAC receipt number.

You may also be eligible to file some forms electronically. For more information, see Introduction to E-Filing.

 

       I-90 Application to Replace Alien Registration Card
 
       I-191 Application for Advance Permission to Return to Unrelinquished Domicile.
 
       I-192 Application for Advance Permission to Enter as Nonimmigrant.
 
       I-212 Application for Permission to Reapply for Admission Into the United States After Deportation or Removal
 
       I-612 Application for Waiver of the Foreign Resident Requirement of Section 212(e) of the Immigration and Nationality Act, as amended

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Preparing Your Application for Filing:
 
         General Tips on Assembling Applications for Mailing:
 
Documents Not in English  

All documents that are in a language other than English must be submitted with a translation. The person translating the document must certify that the translation is complete and accurate and that he/she is competent to translate from the foreign language into English.

 
Mailing Your Application/Petition to Us:
 
To mail your application to us, you must send it to the correct Post Office Box Number and the correct zip code. The application packages should be sent to:
 
         U.S. Department of Homeland Security
US Citizenship and Immigration Services
California Service Center
P.O. Box (Insert Correct Box Number listed below)
Laguna Niguel, CA (insert Correct Zip Code listed below)
 

The CSC accepts applications and petitions through the postal service, express mail and by bonded couriers only.  Please use the correct P.O. Boxes and Zip Codes to mail your application.

The following address is used for overnight delivery (Federal Express, UPS, etc.) or bonded courier delivery:

California Service Center
24000 Avila Road, 2nd Floor, Room 2302
Laguna Niguel, CA 92677
 
Please ensure postage is paid in full. The CSC will not accept mail for which postage is due.
 
Paying Fees
 
Your Receipt
 
How We Process Your Application at a Service Center

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Cable Requests:
Cable formats will be faxed or e-mailed only if the petitioner can demonstrate a compelling reason that the cable should be faxed or e-mailed to an Embassy or Consulate abroad.
  • There is no charge for a cable request made at the time of filing the petition.
  • There is no charge for a cable when requested before adjudication of the application/petition.
  • A cable will be faxed or e-mailed to an Embassy or Consulate if notification has been made subsequent to the approval of the application/petition by submitting a properly filed I-824 with fee.

  •  
Case Status:
See "Finding the Status of Your Case"
 
Change of Address:
Customers with pending applications may report their change of address to the NCSC toll-free at 1 (800) 375-5283 instead of submitting the change in writing.

Those reporting a change of address should also file Form AR-11.

        
Customer Feedback:
We strive to provide quality service to our customers. If we have not lived up to this commitment, we would like to know. If we have met or exceeded your expectations, please let us know that as well. To comment on the services provided at this office, please write to the Center Director, at:

US Citizenship and Immigration Services
California Service Center
24000 Avila Road, 2nd Floor
Laguna Niguel, CA 92677

Note in the heading of the letter and on the envelope: "FOR THE PERSONAL ATTENTION OF THE DIRECTOR."

If you feel you were mistreated by a USCIS employee, or wish to make a complaint of misconduct by a USCIS employee, you may write to the Service Center Director, or write directly to the:

Director, Office of Internal Audit
425 Eye Street, NW
Room 3260
Washington, DC 20536

Please be specific and reference specific case numbers and dates to provide the best way for us to understand and assess your complaint.
 

Designated Civil Surgeons:
For general information on the required medical examination, please see "Designated Civil Surgeons". Most applicants for adjustment of status are required to have a medical examination. A civil surgeon who has been designated by USCIS must conduct the medical examination. Click here to find a listing of Designated Civil Surgeons in your area. You may also call the USCIS National Customer Service Center at 1 (800) 375-5283. You will be asked to provide your zip code. Have a pen or pencil ready to write down the list of civil surgeons in your area.

Doctors interested in being registered as a Designated Civil Surgeon in should submit the following to the local District Office:

  • A letter to the District Director requesting consideration
  • A copy of a current medical license
  • A current resume that shows 4 years of professional experience, not including a residency program
  • Proof of citizenship
  • Two signature cards showing name typed and signature below

Employment Opportunities:
To obtain information about employment opportunities with USCIS, please search the USA Jobs Website for current vacancy announcements. This is an immigration programs-specific search page on the Office of Personnel Management Website from which users can view agency job announcements.
 
Employer-related Immigration Matters (USCIS Office of Business Liaison):
Call 1(800) 357-2099
TDD 1(800) 278-5732
 
General Expedite Procedures:
A detailed explanation of the situation should be provided in a one-page support letter prepared and signed by the petitioner or the applicant. The expedite request can be submitted by mail or fax. When mailing, mark the envelope with a red dot and send the request via bonded courier or other overnight delivery service to:
 
    USCIS
    California Service Center
    24000 Avila Road, 2nd Floor, Room 2302
    Laguna Niguel, CA 92677

When faxing, send all of the required material to the Service Center at the following fax numbers:

(949) 389-3055        I-131, I-360, I-526, I-829
(949) 389-3197        I-129
(949) 389-3482        I-130
(949) 389-3484        I-765
(949) 389-3485        I-90
(949) 389-3486        I-140, I-485
(949) 389-3402        I-102, I-539
(949) 389-3219        I-129F, I-751
(949) 389-3198        I-821, I-817, N400
(949) 389-8690        I-212, I-612, I-824, NACARA I-881
(949) 389-8691        "Green Card" Issues or any other issues
(949) 389-3460        Non-Immigrant Premium Processing

Cases will not be expedited if they are not clearly approvable. Requests to expedite petitions or applications that are incomplete will not be granted. All supporting documents not in English must include a certified translation. See “Documents Not in English" section. Please see our USCIS Expedited Criteria guidance. There is no appeal of the denial of an expedite request.
 
Forms:
Forms are not available at the California Service Center. Forms are available through the local USCIS offices, through the Government Printing Office (GPO), at GPO bookstores, or call 1 (800) 870-3676 to have forms mailed to you. You may also click here to download forms or make an on-line request that they be mailed to you.
 
Freedom of Information Act (FOIA):
To submit a request for information pursuant to the Freedom of Information Act or Privacy Act, mail to:

U.S. Department of Homeland Security
US Citizenship and Immigration Services
California Service Center ATTN: FOIA/PA UNIT
P.O. Box 30040
Laguna Niguel, CA 92607-0040
 

Information:
Call the National Customer Service Center at 1 (800) 375-5283.
 
LIFE Act
 
National Customer Service Center:
Call the NCSC toll-free at 1 (800) 375-5283 for information and help matters concerning immigration services and benefits.
 
Age Outs:
"Age Out" cases involve the children of principal aliens or U.S. citizens. Sometimes, if these children turn 18 or 21 (depending on the type of benefit sought ) before their case is processed, they will lose the benefit they are seeking. If your case falls within this category, please indicate on your application that it is an “Age Out” case .
 
Please note: The above statement may no longer apply to your individual case. On August 6, 2002, President Bush signed into law the Child Status Protection Act (CSPA). This law changes the “Age Out” rules in effect prior to signing of the CSPA which were previously defined under the Immigration and Nationality Act (INA). Under the new law, a child will be prevented from “aging out” due to service processing delays.
 
Please read guidance here to see if the “Age Out” policy affects you or your children.
 
Naturalization Information:
In addition to the information provided on this CSC home page, please visit the Naturalization Website. Included on the site is information on who can be naturalized, what is required, how and where to apply, frequently asked questions, and A Guide to Naturalization, which provides an overview of the naturalization process. From that Website, you can access and download Naturalization Forms including Form N-400, Application for Naturalization.
 
Posthumous Citizenship:
The California Service Center is responsible for adjudicating the applications requesting posthumous citizenship for individuals who honorably served in a branch of the US military and died as a result of injuries received while in activie duty. Requests for assistance in completing this application should be directed to the California Service Center, Attn: Posthumous Citizenship Team. Fax this request to: (949) 389-3198.
 
Other USCIS Offices Serving This Area
 
Application Support Centers (ASC's) (where fingerprinting can be obtained):
For information, including directions, call toll free (800) 375-5283.
 
List of USCIS Field Offices by State

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Mailing Addresses

IMPORTANT: The following addresses constitute a complete list of mailing addresses for specific activities.

California Service Center Direct Mail Address by Application

Form: Mailing Address:

I-90

P.O. Box 10090
Laguna Niguel, CA 92607-1009

I-90A (SAW)

P.O. Box 10190
Laguna Niguel, CA 92607-1019

I-129 (& related I-539s)

P.O. Box 10129
Laguna Niguel, CA 92607-1012

I-130/I-129F & EOIR-29

P.O. Box 10130
Laguna Niguel, CA 92607-1013

I-140

P.O. Box 10140
Laguna Niguel, CA 92607-1014

I-290B

P.O. Box 10290
Laguna Niguel, CA 92607-1029

I-360

P.O. Box 10360
Laguna Niguel, CA 92607-1036

I-485

P.O. Box 10485
Laguna Niguel, CA 92607-1048

I-526

P.O. Box 10526
Laguna Niguel, CA 92607-1052

I-539

P.O. Box 10539
Laguna Niguel, CA 92607-1053

I-589

P.O. Box 10589
Laguna Niguel, CA 92607-1058

I-690

P.O. Box 10690
Laguna Niguel, CA 92607-1069

I-694

P.O. Box 10694
Laguna Niguel, CA 92607-1094

I-695

P.O. Box 10695
Laguna Niguel, CA 92607-1095

I-698

P.O. Box 10698
Laguna Niguel, CA 92607-1098

I-751

P.O. Box 10751
Laguna Niguel, CA 92607-1075

I-765

P.O. Box 10765
Laguna Niguel, CA 92607-1076

I-817

P.O. Box 10817
Laguna Niguel, CA 92607-1081

I-821

P.O. Box 10821
Laguna Niguel, CA 92607-1082

I-824

Use the P.O. Box number for the
type of approved application or
petition for which action is being requested.

I-829

P.O. Box 10526
Laguna Niguel, CA 92607-1052

N-400

P.O. Box 10400
Laguna Niguel, CA 92607-1040

Note 1: Use the box number for the principal application if more than one application is concurrently submitted.   For example, if an I-485 is submitted with an I-131, and I-765, the application should be mailed to the P.O. Box number for the I-485 application. If you are submitting Form I-485, Form I-131 and/or Form I-765 with your Form I-140, please send the entire package to the P.O. box listed for Form I-140.

Note 2: The following address is used for overnight delivery (Federal Express, UPS, etc.) or bonded courier delivery:
California Service Center
24000 Avila Road, 2nd Floor, Room 2302
Laguna Niguel, CA 92677

 

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Last Modified 06/07/2004