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Texas Service Center     

About Us  
General Information
Organizational Structure
Service Area
Where Are We?
Applications We Accept and/or Process
Mailing Your Application/Petition to Us
Contacting Us
Other Immigration Offices Serving This Area

Director: Evelyn Upchurch

Note: certain filing instructions and information is common to all USCIS Service Centers. Read more about them on our National Service Center page:
  • Documents Not in English
  • Preparing Your Application for Filing
  • Paying Fees
  • Your Receipt
  • Motions to Reopen (MTR)
  • Denials
  • How we Process Your Application at a Service Center
  • General Tips on Assembling Applications for Mailing
See also:
General Information:

The Texas Service Center Vision:
We are professionals in a state-of-the-art, multi-faceted, multi-functional environment. We deliver services that exceed customer and employee expectations, and fulfill the missions of the Department of Homeland Security and the Texas Service Center.

The Texas Service Center Mission:
The TSC mission is to serve and protect our Homeland through the application and enforcement of the U.S. immigration laws. We do this by providing centralized processing of a variety of services in a consistent, accurate, and timely manner.

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Organizational Structure:
The Texas Service Center (TSC) is one of four adjudication centers in the United States. The TSC adjudicates a variety of applications and petitions for immigration benefits enumerated in the Immigration and Nationality Act (INA). Customers mail applications and petitions directly to the Center.

To meet our goal of providing timely, accurate and clear decisions, the Texas Service Center is organized into the following Product Lines:
 

Employment Based Division:
All I-129 except I-129F; all Premium Processing; I-824*

Family Division:
I-129F; I-130; I-751; I-817; I-824*

Adjustment Division:
I-140; I-140 Concurrent and Riding I-131 & I-765, I-360; I-485 (Employment Based, NACARA, and Cuban); I-765 concurrent with I-485; I-131 concurrent with I-485; Legalization; I-824*

Naturalization Division:
N-400; I-829; I-526, I-824*

Documents Division:
I-821; I-765 (All); I-131; I-90; I-102; I-612 (Waivers); I-824*

Workflow Management Division:
I-539; I-824*; Correspondence

*Individual I-824’s are processed by the division that processed the original application/petition.

Additionally, the Center encompasses the following divisions:

Administration Division
Information Systems Division 
Information Technology Division 
Quality Assurance Division
Special Projects Division

Key Service Center executive staff is as follows:
 

Director: Evelyn Upchurch
Associate Director, Management: Dana Powell
Associate Director, Operations: Lisa Kehl
Congressional Liaison Supervisor: Kristy Sheive
ACD, Employment Based Division: Ninfa Luna
ACD, Family Division: Wyvette Covington
ACD, Adjustment Division: Lynn Gros
ACD, Naturalization Division: John Pittman
ACD, Documents Division: Rosalinda Reyna
ACD, Workflow Management Division: Lynn Gros
ACD, Administration Division: Janice Brown
ACD, Information Technology Division: Denise Hickman
ACD, Information Systems Division: Morris Whitacre
ACD, Quality Assurance: Jeffrey Brecht
ACD, Special Projects: John Allen

 

Service Area:
The Texas Service Center accepts and processes certain applications and petitions from individuals residing in the following states:

Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Mississippi, New Mexico, North Carolina, South Carolina, Oklahoma, Tennessee, and Texas.

Applications for asylum (Form I-589) may require filing at a different Service Center than indicated above; please check the instructions for Form I-589 to determine where you should file your application.

Please Note: If you live outside the service area of this Center, please file your application or petition with the Center serving your area.  If you are unsure of which Service Center serves people living in your state, consult the List of USCIS Field Offices for your state.  If you know which Service Center you wish to visit, you may use the following links:

California Service Center
Vermont Service Center
Nebraska Service Center

 

Where Are We?
The Texas Service Center is located in Dallas, Texas.

SPECIAL NOTE: Separate PO Box numbers and Zip codes are required for the different form types.

For General Correspondence, please use the following address:

USCIS TSC
P.O. Box 851488
Mesquite, TX 75185-1488

 

Applications We Accept and/or Process:
         Direct Mail Cases We Accept:

NOTE EXCEPTIONS:
All Forms I-131,
Applications for Travel Document (Re-entry Permit or Refugee Travel Document only), are filed with the Nebraska Service Center.
All Forms I-360, Self-Petitions
filed by Battered Spouse or Child petitions are filed at Vermont Service Center.
All Forms I-360 for G-4 International Organization Officers, Employees, and their family members are filed at the Nebraska Service Center effective 2/23/04
All Forms I-485 for those individuals filed concurrently with an I-360 are also filed Only at the Nebraska Service Center effective 2/23/04
All Forms I-730, Refugee/Asylee Relative petitions are filed with the Nebraska Service Center.
All Forms I-485, Refugee/Asylee/Haitian
applications are filed with the Nebraska Service Center.

Cases Filed at Local Office but Processed at the TSC: The following applications must be submitted to a Local Office but may be forwarded by that office to the TSC for processing. Given that all applications and petitions adjudicated at the TSC are entered into the electronic receipting systems for tracking, any application or petition received at the TSC which has been accepted elsewhere by a USCIS office will be assigned an "SRC" number. Petitioners and applicants will then receive a receipt notice from the Center that will indicate their SRC receipt number.

You may also be eligible to file some forms electronically. For more information, see Introduction to E-Filing.

         I-90 Application to Replace Alien Registration Card
 

 

Preparing Your Application for Filing:
 
Mailing Your Application/Petition to Us:

You may also be eligible to file some forms electronically. For more information, see Introduction to E-Filing.

Texas Service Center Direct Mail Address by Application

N-400 Naturalization USCIS TSC
PO Box 851204
Mesquite, TX 75185-1204
I-131, I-824, I-102, I-539, Legalization USCIS TSC
PO Box 851182
Mesquite, TX 75185-1182
I-765, I-821
(El Salvador)
USCIS TSC
PO Box 850997
Mesquite, TX 75185-0997
I-821, I-765 (Mitch) USCIS TSC
PO Box 853062
Mesquite, TX 75185-3062
I-765 USCIS TSC
PO Box 851041
Mesquite, TX 75185-1041
I-765 E-Filing USCIS TSC
PO Box 852401
Mesquite, TX 75185-2401
I-485, I-181, Adjustment USCIS TSC
PO Box 851804
Mesquite, TX 75185-1804
I-129 Non-Immigrant Petition USCIS TSC
PO Box 852211
Mesquite, TX 75185-2211
I-130 Alien Relative Petition USCIS TSC
PO Box 850919
Mesquite, TX 75185-0919
I-589 Application For Asylum, I-213, FD258 USCIS TSC
PO Box 851892
Mesquite, TX 75185-1892
I-140 Immigrant Petition for Alien Worker (if concurrently filed with I-485) USCIS TSC
PO Box 852939
Mesquite, TX 75185-2939
I-140 (if filed alone), I-290 A&B, I-360, I-526, I-829, Business USCIS TSC
PO Box 852135
Mesquite, TX 75185-2135
I-90 USCIS TSC
PO Box 851443
Mesquite, TX 75185-1443
I-90 E-Filing USCIS TSC
P.O. Box 851983
Mesquite, TX 75185-1983
I-129F, I-212, I-612, I-751, I-817, Family Services, All I-72 and RFE Responses USCIS TSC
PO Box 850965
Mesquite, TX 75185-0965
Premium Processing USCIS TSC
PO Box 279030
Dallas, TX 75227-0930
Address and Attorney Change Notification USCIS TSC
P.O. Box 850891
Mesquite, TX 75185-0891
General Correspondence USCIS TSC
PO Box 851488
Mesquite, TX 75185-1488
Courier Delivery USCIS TSC
4141 N. St. Augustine Rd.
Dallas, TX 75227
Note: Use the box number for the principal application if more than one application is concurrently submitted.   For example, if an I-485 is submitted with an I-131, and I-765, the application should be mailed to the P.O. Box number for the I-485 application.
If you are submitting Form I-485, Form I-131 and/or Form I-765 with your Form I-140, please send the entire package to the P.O. Box listed for concurrent filings for Form I-140.

SPECIAL NOTE:   Separate PO Box numbers and Zip codes are required for the different form types.

 

Contacting Us
 
"Age Outs":
“Age Out” cases involve the children of principal aliens or U.S. citizens. Sometimes, if these children turn 18 or 21 (depending on the type of benefit sought) before their case is processed, they will lose the benefit they are seeking. If your case falls within this category, please indicate on your application that it is an “Age Out” case.

Please note: The above statement may no longer apply to your individual case. On August 6, 2002, President Bush signed into law the Child Status Protection Act (CSPA). This law changes the “Age Out” rules in effect prior to signing of the CSPA which were previously defined under the Immigration and Nationality Act (INA). Under the new law, a child will be prevented from “aging out” due to service processing delays.

Please read guidance here to see if the “Age Out” policy affects you or your children.

We ask that you bring age outs to our attention a minimum of six months before the 18th or 21st birthday depending on the type of benefit sought. Reminders may be a fax to us at (214) 962-2632. We request that you put AGE OUT in bold letters on your fax cover sheet. We may not be able to complete dire circumstances age outs sooner than six weeks because of fingerprint processes and requirements, which mandate that FBI clearances be completed prior to adjudication.
 
Change of Address:

Customers with pending applications may report their change of address to the NCSC toll-free at 1 (800) 375-5283.

You also need to file Form AR-11 in all cases of change of address.
 
Customer Feedback:
We strive to provide quality service to our customers. If we have not lived up to this commitment, we would like to know. If we have met or exceeded your expectations, please let us know that as well. To comment on the services provided at this office, please write to the Center Director, at:

U.S. Citizenship and Immigration Services
Texas Service Center
P.O. Box 851488
Mesquite, TX 75185-1488

Note in the heading of the letter and on the envelope: "FOR THE PERSONAL ATTENTION OF THE DIRECTOR."

If you feel you were mistreated by a USCIS employee, or wish to make a complaint of misconduct by a USCIS employee, you may write to the Service Center Director, or write directly to the:

Director, Office of Internal Audit
425 Eye Street, NW
Room 3260
Washington, DC 20536

Please be specific and reference specific case numbers and dates to provide the best way for us to understand and assess your complaint.
 

Designated Civil Surgeons:
For general information on the required medical examination, please see "Designated Civil Surgeons". Most applicants for adjustment of status are required to have a medical examination. A civil surgeon who has been designated by USCIS must conduct the medical examination. See the listing of Designated Civil Surgeons in your area. You may also call the USCIS National Customer Service Center at 1 (800) 375-5283. You will be asked to provide your zip code. Have a pen or pencil ready to write down the list of civil surgeons in your area.

Doctors interested in being registered as a Designated Civil Surgeon in should submit the following to the local District Office:

  • A letter to the District Director requesting consideration
  • A copy of a current medical license
  • A current resume that shows 4 years of professional experience, not including a residency program
  • Proof of citizenship
  • Two signature cards showing name typed and signature below

Employment Opportunities:
To obtain information about employment opportunities with USCIS, please search the USA Jobs Website for current Department of Homeland Security vacancy announcements.
 
Employer-related Immigration Matters (USCIS Office of Business Liaison):
CALL: 1 (800) 357-2099
TDD: 1 (800) 278-5732
 
General Expedite Procedures
A detailed explanation of the situation should be provided in a one-page support letter along with any documentation needed to support the expedite request. Expedited processing can be requested by fax. The fax number is: 214-962-2632.

AILA members must process their requests through one of the AILA Liaison Co Chairs.

Cases that are not clearly approvable will not be expedited. Requests to expedite petitions or applications that are incomplete will not be granted. All supporting documents not in English must include a certified translation. See “Documents Not in English" on our National Service Center page. There is no appeal of the denial of an expedite request. Please see our USCIS Expedite Criteria guidance.


FAX:
Fax (214) 962-2632
 
Fee Waivers:
Fee waivers are given at the sole discretion of the Center Director and may be granted or denied on a case by case basis. Please direct requests to the Center Director's attention and include all relevant information with each request. Decisions will be based solely on the supporting documents submitted.
 
Forms:
Forms are not available at the Texas Service Center. Forms are available through the local USCIS offices, through the Government Printing Office (GPO), at GPO bookstores, or call 1 (800) 870-3676 to have forms mailed to you. You can find USCIS forms online or make an on-line request that they be mailed to you.
 
Freedom of Information Act (FOIA):
To submit a request for information pursuant to the Freedom of Information Act or Privacy Act, mail to:

U.S. Department of Homeland Security
U.S. Citizenship and Immigration Services
Texas Service Center
ATTN: FOIA/PA UNIT
P.O. Box 850997
Mesquite, TX 75185-0997
 

Information:
Call the National Customer Service Center at 1 (800) 375-5283.
 
LIFE Act
 
National Customer Service Center:
Call USCIS toll free at 1 (800) 375-5283 for information and help on matters concerning immigration services and benefits.
 
Naturalization Information:
In addition to the information provided on the TSC home page, please visit the Naturalization Website. Included on the site is information on who can be naturalized, what is required, how and where to apply, frequently asked questions, and A Guide to Naturalization, which provides an overview of the naturalization process. From that Website, you can access and download Naturalization Forms including Form N-400, Application for Naturalization.
 
Processing Dates:
Processing time varies by case type. The projected processing time is included on each receipt notice (Form I-797) sent to applicants and petitioners. See also Processing Dates.
 
Status of Applications Inquiries:
See Finding the Status of Your Case.
 
Supplemental Information:
Notices for additional information or clarification mailed from the Service Center will contain a colored cover sheet to be used in responding to the notice.   In all cases, responses to a notice must include the colored copy of the notice on top of the response to ensure that the response is directed for review in a priority manner.

Other Immigration Offices Serving This Area:
 
Application Support Centers (ASCs) (where fingerprinting can be obtained):
For information, including directions, call toll free (800) 375-5283.


List of USCIS Field Offices by State

Last Modified 05/20/2004
Last Modified 07/22/2004