CANCER CARE IN THE UNITED STATES: ENSURING THE QUALITY OF CANCER CARE Robert Hiatt, M.D., Ph.D., Deputy Director of the Division of Cancer Control and Population Sciences National Cancer Institute Hearing before the Senate Cancer Coalition Good afternoon, Senator Mack, Senator Feinstein, and Members of the Senate Cancer Coalition. I am Robert Hiatt, M.D., Ph.D., Deputy Director of the Division of Cancer Control and Population Sciences at the National Cancer Institute (NCI). I am pleased to appear before you today to discuss the value of the Institute of Medicine (IOM) report, "Ensuring Quality Cancer Care" and to describe the role that the NCI envisions that we will play in improving the quality of cancer care. An estimated 1.2 million people will be diagnosed with cancer and 8 million will receive treatment for cancer in 1999. Each person who is waging a personal war against cancer needs timely access to the diagnostic, treatment, and supportive services best able to fight his or her disease. The IOM report sets a goal of providing health care of the highest quality through a coherent national cancer care system. The report has focused attention on the quality of cancer care generally, as well as highlighted the federal government's role in ensuring quality cancer care. In its report, the National Cancer Policy Board (NCPB) of the IOM notes that although numerous programs and research activities of the federal government relate to the quality of cancer care, the efforts lack coordination. The NCI has been at the forefront of developments in the basic and clinical sciences to uncover the underlying causes of cancer and to translate this knowledge into effective interventions. Current NCI plans include an expanded research strategy for improving the quality of cancer care that will be part of a well-integrated approach to quality cancer care within the Department of Health and Human Services (HHS). NCI will work in concert with sister HHS agencies such as the Agency for Health Care Policy and Research (AHCPR), Health Care Financing Administration (HCFA), Health Resources Services Administration (HRSA), Centers for Disease Control (CDC), and Assistant Secretary for Planning and Evaluation (ASPE). Much work lies ahead of us. However, many projects are already underway, and several new initiatives are planned that will help us reach our goals. The overall objective of NCI's approach is to design and foster the development of research programs, projects, and studies that enhance the state-of-the-science for defining, monitoring, and enhancing the quality of cancer care. The ultimate goal is to help lead a national effort to ensure that all Americans receive the highest quality cancer care, spanning a continuum that encompasses prevention, diagnosis, treatment, rehabilitation, survivorship, and end-of-life care. The following four-point strategy will be pursued:
For each major cancer disease site, we would adopt, adapt, or develop one or more outcome (endpoint) measures applicable to each stage of the care process: prevention, screening, detection/diagnosis, treatment, rehabilitation, continuing care, and end-of-life care. Measures would include functional, quality-adjusted survival, patient satisfaction (both with care and the accompanying decision making process), family burden, and overall economic impact. Significant gaps and deficiencies will be investigated, including the extent to which existing measures must be further adapted in response to cultural, racial, or other demographic factors. Quite likely, the appropriate set of endpoint measures will vary by cancer disease site. To develop these core measures, NCI will conduct several major literature reviews in parallel during FY 2000. We note that this approach is consistent with the NCPB's Recommendation 3, which urges that the quality of cancer care be measured and monitored using a core set of quality measures. To improve the science of quality assessment in cancer, NCI will do the following: This research program, designed to strengthen the infrastructure for evaluating and monitoring the quality of cancer care cross-sectionally and over time, is consistent with the recommendations of the National Cancer Policy Board, in its IOM report, and also the President's Cancer Panel in its most recent report. In particular, the NCI research program will directly support several major initiatives advocated by the NCPB: to use systematically developed guidelines across the continuum of care (Recommendation 2); to develop a cancer data system that provides quality benchmarks for use by systems of providers (Recommendation 7); to support national studies of newly diagnosed cancer patients using data sufficiently detailed to assess patterns of care and their relationship to valued outcomes (Recommendation 8); and to investigate why specific segments of the population (e.g., racial minorities, ethnic group, the elderly) are not receiving quality cancer care and to explore ways of removing access barriers (Recommendation 10). In shaping and implementing this research program, NCI would expect to benefit from, and contribute to, the deliberations of several Departmental quality initiative work groups, including those focused on Research that Improves Quality and Strengthening Value-Based Purchasing. To launch this initiative, NCI proposes to issue an RFA that would create cooperative agreements with a consortium of investigator teams, with each team comprising one or more academic institutions, other research organizations, professional associations, comprehensive cancer centers, cooperative groups, and/or cancer registries. Each team would be provided with core support to carry out innovative, in depth analyses consistent with the research objectives above. While a wide range of investigators will be encouraged to participate, this is a prime opportunity to draw upon the strengths and experiences of a number of organizations deeply concerned about the quality of cancer care B including the National Comprehensive Cancer Network, the American College of Surgeons, the American Society of Clinical Oncology, the American College of Radiology, the American Cancer Society, the National Coalition for Cancer Survivorship, the National Breast Cancer Coalition, the HMO Cancer Research Network and other managed care organizations that are now actively benchmarking the quality of care, as well as the SEER (Surveillance, Epidemiology, and End-Results) program investigators, who have been pivotal in many of NCI's quality-related studies including the Prostate Cancer Outcome Study (PCOS). We envision that teams will find it useful to partner with one or more federal or state agencies, depending on the proposed research agenda. For example, efforts to strengthen the quality of data from non-SEER tumor registries might involve liaisons with state government health agencies that manage the registries and with the Centers for Disease Control and Prevention, which helps fund them. In this regard, it is important to note that NCI and CDC have begun discussions aimed at developing a Memorandum of Understanding to establish new SEER registries in a number of states B thus expanding the geographic reach and depth of data available for tracking the quality of cancer care over time. Central to this NCI research initiative is the need to expand the scope and improve the quality of population-based cancer surveillance, focusing especially on incidence cohorts of newly diagnosed patients. It is pivotal that we understand the treatments they receive, and do not receive, and the range of outcomes they experience. In all these efforts, NCI expects to benefit significantly from the expertise it has acquired in supporting, and participating directly in, a number of quality-related projects over the past decade (see Attachment). These include SEER pattern of care studies, the Prostate Cancer Outcomes Study (which serves as a model for how to track patient outcomes over time), SEER-Medicare studies that link the registries' clinical data with HCFA claims data, and the Breast Cancer Surveillance Consortium, which examines the performance of screening mammography in eight community settings. Several important projects are underway: To assure that the best ideas proceed expeditiously from the laboratory into clinical trials, the process is being opened-up to allow interested investigators, irrespective of affiliation, to submit proposals for phase 3 trials. In addition, inclusive national forums are being planned to invite basic and clinical scientists from academia and industry, patient advocates, and others to Astate-of-the-science" meetings that will more broadly identify new research opportunities as well as the gaps in knowledge that must be addressed. At least one of these meetings will focus on outcomes measurement and monitoring in trials. Efforts to increase participation of physicians have begun with two pilot projects to assess the feasibility of a national network of physicians who will have access to an open menu of studies. The goal of the first pilot is to increase the participation of physicians from the cooperative groups. The goal of the second (termed the Expanded Participation Project) is to recruit physicians unaffiliated with the clinical trials program. The success of this project hinges on the participation of a variety of health plans; and formal relationships are in place with Kaiser Permanente, rural oncologists, and a number of physician practice management groups. Negotiations are also in progress with a consortium of VA hospitals. To increase patient understanding of, and participation in clinical trials, NCI has embraced a comprehensive strategy, which includes: (1) an effort, in cooperation with NIH's Office for Protection from Research Risks (OPRR), to simplify the informed consent documents used in clinical trials; (2) a new clinical trials web site (http://cancertrials.nci.nih.gov) specifically targeted to the public, providing general information about studies and clinical trials results; (3) two clinical trials awareness pilots (one rural and one urban) that combine the resources of the pharmaceutical industry, advocacy groups, health departments and other local cancer resources to educate the public about the value of clinical trials; and (4) the continued development of agreements with public and private health plans, such as those sponsored by the Department of Defense, the Department of Veterans Affairs and United HealthCare, to assure coverage for clinical trials. Particular attention is being given in the clinical trials restructuring to reaching minorities and the medically underserved. The NCI's Cancer Information Service has expanded its outreach program and is aggressively seeking community partnerships with nonprofit, private, and other government agencies at the national, regional and local level. Currently, two-thirds of CIS partners focus on reaching minority audiences, and more than three-quarters are striving to reach medically underserved audiences. Streamlining of the clinical trials system requires removing barriers to participation as well as simplifying the process. Working closely with OPRR, NCI is beginning a pilot project to explore the feasibility of a central institutional review board (IRB) that would, ideally, improve the quality of review and reduce the burden of local IRBs for multi-center studies. To simplify the actual conduct of trials by physician investigators, NCI is constructing a fully modern national informatics infrastructure that will allow ease of participation and reporting by researchers no matter where they practice. These efforts to restructure the NCI clinical trial system are supportive of NCPB Recommendation 6, which urges that federal and private research sponsors invest in clinical trials to address important questions in cancer care management. NCI believes that effective communication is an important component of high-quality cancer care. Indeed, the Institute's 2001 Bypass Budget identifies communications as an area where an extraordinary opportunity exists to improve the quality of care, from primary prevention to treatment to survivorship. In this regard, NCI plans to examine people's knowledge and perceptions about issues related to quality and to develop evidence-based strategies for encouraging health professionals, patients, families, and payers to use quality-of-care information in reaching informed decisions about cancer care. Problems in establishing effective communications among the underserved will receive special attention. In FY 2000, NCI will do the following: In a related effort, NCI is redesigning its comprehensive cancer information database, which currently includes summaries covering the full range of quality cancer care. These fully referenced statements are written in non-technical language for the public as well as in a technical version for health professionals and are developed based on levels of evidence. When the redesign is completed, this web-based cancer information system will feature powerful search capabilities that link to reliable sources of cancer information worldwide and will provide professionals and the public with information at varying levels of detail and sophistication. Over the longer term, NCI intends to accelerate reductions in the U.S. cancer burden through more effective use of cancer communications. This means working to integrate cancer communication expectations into the continuum of care, as an identifiable component of quality care; using innovative approaches to disseminate best practices to the provider and payer communities; and developing the in-house infrastructure to speed up fundamental advances in cancer communications capacity, including the ability to link more effectively with researchers, clinicians, patients, advocacy groups, and the public at large. In this regard, NCI hopes to contribute to the Departmental work group formed to Facilitate Consumers' and Patients' Use of Information on Quality; to the QuIC work group on Patient and Consumer Information; and to other AHCPR initiatives to improve the quality of communications in patient care. In summary, the National Cancer Institute understands the importance of ensuring that the tremendous advances in basic and clinical sciences -- which have created unprecedented opportunities for preventing, detecting, and treating cancer -- get translated into a higher quality of cancer care for all Americans. To expand the knowledge base for achieving this goal, NCI proposes now to work with its federal partners and an array of private sector organizations and groups to carry out this four-part research initiative. The subsequent challenges of translating what is learned about improving the quality of cancer care into community practice will require the sustained and coordinated efforts of providers, payers, and quality-monitoring organizations in both the public and private sectors. In all of this, NCI hopes to contribute through a research initiative which, while focusing on cancer, serves to deepen our general understanding of how to define and improve the quality of health care. Attachment NCI ACTIVITIES IN THE AREA OF QUALITY OF CARE RESEARCH
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