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October 14, 2004    DOL > EBSA > EFAST > About EFAST   

About The ERISA Filing Acceptance System (EFAST)

ERISA Filing Acceptance System

Under titles I and IV of ERISA, and the Internal Revenue Code, pension and other employee benefit plans are required to file annual returns/reports concerning the financial condition and operations of the plan.  These requirements are generally satisfied by filing the Form 5500 Series.

EFAST is designed to accept only approved machine print and hand print forms. The system may not properly process forms such as photocopies or non-standard forms that do not meet the Government's specifications. Use of these forms could result in filings being rejected.

Under the computerized ERISA Filing Acceptance System, filers choose between machine print and hand print computer scannable forms to file the Forms 5500 and 5500-EZ.  Machine print forms are completed using computer software from EFAST approved vendors and can be filed electronically or by mail (including certain private delivery services).  Hand print forms may be completed by hand, typewriter or by using computer software from EFAST approved vendors.  See EFAST Software and Approved Software Vendors for updates regarding software.

If filers are completing the Form 5500 or 5500-EZ by hand or typewriter, they must use the official government produced hand print forms because the EFAST system uses optical character recognition technology to scan the data entries on the specially designed forms that enable the computer to read the entries on the forms.

The hand print forms, schedules and instructions are available 24 hours a day, 7 days a week by calling: 1.800.TAX.FORM (1.800.829.3676).

The hand print forms can be filed only on paper by mail or approved private delivery services.  They cannot be filed electronically. The machine print forms may be printed out and filed on paper by mail or approved private delivery service, or transmitted on-line via modem, or transferred to floppy disks, tapes, or CD-ROMs and filed via mail or approved private delivery service. Electronic filers submitting their Form 5500 and 5500-EZ via modem must file using approved EFAST transmitters (authorized transmitters of forms via modem or file transfer protocol).  For more information, see EFAST A - User's Guide for Electronic/Magnetic Media Filing of Forms 5500/5500-EZ.

Informational copies of the hand print forms and the machine print forms are available at Forms and Publications. These copies are for viewing purposes only and are not acceptable for filing.

Information and Technical Assistance

EBSA launched this dedicated Web site to provide filers with up to date information about filing requirements, electronic filing options, software availability, frequently asked questions and answers, and information about upcoming seminars and other outreach activities and events. In addition to publications, a general fact sheet, Frequently Asked Questions section, information copies of the Form 5500s and the instructions are contained on this site.

The toll-free EFAST Help Line telephone number, 1.866.463.3278 provides a variety of assistance to plan filers. This Toll-Free service is available to individuals who need assistance:

  • In responding to correspondence received from EBSA about EFAST processing of their Form 5500 or 5500-EZ filing

  • With general questions about EFAST

  • With questions and/or need help completing the Form 5500 or Form 5500-EZ

  • In confirming EFAST's receipt of forms you submitted

Callers may also utilize the toll-free EFAST Help Line telephone number to access the Internal Revenue Service and the Pension Benefit Guaranty Corporation.

EFAST Help Line, 1.866.463.3278


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