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    Privacy Notice

    Before contacting the USCIS, we may be able to help you if you have a question about immigration procedures, or need clarification, by calling our National Customer Service Center (NCSC) at 1-800-375-5283 (TTY 1-800-767-1833). This toll-free call center has additional information and, during their specified office hours, can connect you to live assistance in English and Spanish. The NCSC will be able to answer most questions - although they cannot provide information about the status of your case over the telephone. That can be done online (see immediately below.)

    Answers to the most commonly asked questions can be found here:

    Please note:

    E-Mail comments to USCIS may be made on these topics only:

    If you want to send a letter to USCIS, our address is:
              U.S. Citizenship and Immigration Services
              20 Massachusetts Avenue NW
              Washington, DC 20529

    For feedback about the USCIS Website only, you may send a letter to the USCIS Web Unit:
              U.S. Citizenship and Immigration Services
              Office of Communications, Web Unit
              20 Massachusetts Avenue NW, Rm. 4026
              Washington, DC 20529

    Last Modified 09/08/2004