The Leadership Development Center (LDC) in Dallas, Texas, provides training to enhance the diverse talents and abilities of agency supervisors, managers, executives, and human resource professionals. Presently, LDC offers eleven courses: Basic Supervision, Advanced Supervision, Basic Management, Advanced Management, Balanced Leadership, Effective Writing, Employment Issues for Executives, Dealing with Difficult Employees, Service Excellence, Effective Presentation Skills, and Organizational Leadership.

In addition to officer corps and leadership training, career development training is available for all employees. Courses include Retirement and Mid-Career Training, Time Management, Project Management, Accelerated Reading, Listening Skills, Grammar and Proofreading, Editing, Technical Writing, and Administrative Officer's Training. Employees also participate in career development programs such as the Federal Executive Institute (FEI) for GS-15 - SES, Executive Potential Program (EPP) for GS-13-14, Women's Executive Leadership (WEL) for GS-11-12, and New Leaders (NL) for GS 7-9.

The USCIS Headquarters Training Division reengineered the Tuition Assistance Program (TAP) to make financial assistance available to agency employees. The purpose of TAP is to improve the employee's ability to perform present job duties and/or to prepare an employee for future assignments in the agency.

• Eligible employees include permanent career or career-conditional employees or career conditional/career seasonal employees who have worked a minimum of 2087 hours before applying for TAP.
• Employees are reimbursed 100% of total course expenses not to exceed $1,000 per fiscal year. Reimbursement will include the cost of tuition, books or other required class materials, lab fees, and registration fees. Travel expenses, parking, late registration fees, and student activity fees (e.g., health fees, and library fees) will not be covered.