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 NCICB Support Home:

Application Support for:

DCP Enterprise System Knowledgebase (DESK)

Programming & API Support for:

Cancer Bioinformatics Infrastructure Objects (caBIO)
Cancer Data Standards Repository (caDSR)
Enterprise Vocabulary Services (EVS)

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   Welcome to the NCICB Application Support Site

The NCICB Application Support Group is dedicated to helping you use NCICB tools and resources to maximum benefit. We’re here to help you find what you need, use and re-use our software, integrate data and applications, and facilitate the sharing of information and resources.

Telephone: 301-451-4384 or toll free: 888-478-4423

Telephone support is available Monday to Friday, 8 am – 8 pm Eastern Time, excluding government holidays. You may leave a message, send an email or submit a support request via the Web at any time.

Email: ncicb@pop.nci.nih.gov

When submitting support requests via email, please include:
  • your contact information
  • the name of the application/tool you are using
  • the URL if it is a Web-based application
  • a description of the problem and steps to recreate it
  • the text of any error messages you have received

    		•  NCICB User Applications Manual

    The NCICB User Applications Manual The NCICB User Applications Manual provides a thorough introduction to NCICB applications. Click HERE to view it in PDF format.

    Web Self-Service:
    Search FAQs Click HERE to search our dynamic knowledgebase of Frequently Asked Questions (FAQs).
    Training Documentation Click HERE to view recent training presentations.

     

     

     

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