Seller
– includes any person or business who, in
connection with a telemarketing transaction, provides, offers to provide, or
arranges for others to provide goods or services to the customer in exchange
for consideration. A Seller also may be
a Telemarketer, if it is calling on its own behalf. Or a Seller may retain one or more Telemarketers to place calls
for it. In either case, you should
register as a “Seller”.
Every Seller should subscribe, pay the
appropriate fee, and agree to the certification requirements to receive a
Subscription Account Number (SAN) with the National Do Not Call Registry. A Seller may direct a Telemarketer to
complete the online subscription process for it, but the Seller must have its
own subscription and SAN, separate from the Telemarketer’s subscription and
SAN.
Telemarketer
(“TM”)
– includes any person or business who, in
connection with telemarketing, initiates or receives telephone calls to or from
a customer. If you are a Telemarketer,
you may register as a “Telemarketer working for a Seller/Client” or as a
“Telemarketer with Independent Access”.
-
If a Telemarketer is working on behalf of its client – a
Seller – the Seller must have a subscription with the Registry. The Telemarketer may access the Registry on
behalf of the seller at no additional charge if the Telemarketer is authorized
by the Seller to use the Seller’s SAN. Any applicable fees should be paid by
the Seller, or by the Telemarketer on that Seller’s behalf. The Telemarketer may use the data it
downloads only for that Seller. Telemarketers should understand that every Seller must have its own
subscription to the Registry. At the direction of a Seller, a Telemarketer may complete the online subscription
process and obtain a SAN for the Seller.
- If a Telemarketer wishes to gain Independent
Access to the Registry, it may obtain its own SAN by paying its own access fee
and agreeing to the certification requirements. However, a Telemarketer with Independent Access may not use
Registry data to place calls on behalf of Sellers unless each Seller has a
SAN. That is, a Telemarketer cannot purchase the list once and then provide the data to all of its clients who have
not paid the appropriate fees to access the Registry.
Service Provider (“SP”)
– includes any person or business who, in
connection with telemarketing, initiates or receives telephone calls to or from
a customer. If you are a Telemarketer,
you may register as a “Telemarketer working for a Seller/Client” or as a
“Telemarketer with Independent Access”.
-
If a Service Provider is working on behalf of
its client – a Seller – the Seller must have a subscription with the
Registry. The Service Provider may
access the Registry on behalf of the seller at no additional charge if the
Service Provider is authorized by the Seller to use the Seller’s SAN. Any applicable fees should be paid by the
Seller, or by the Service Provider on that Seller’s behalf. The Service Provider may use the data it
downloads only for that Seller. Service
Providers should understand that every Seller must have its own subscription to
the Registry. At the direction of a
Seller, a Service Provider may complete the online subscription process and
obtain a SAN for the Seller.
- If a Service Provider wishes to gain Independent
Access to the Registry, it may obtain its own SAN by paying its own access fee
and agreeing to the certification requirements. However, a Service Provider with Independent Access may not use
Registry data to place calls on behalf of Sellers unless each Seller has a
SAN. That is, a Service Provider cannot
purchase the list once and then provide the data to all of its clients who have
not paid the appropriate fees to access the Registry.
Exempt Organizations(“EO”)
– includes
any person or business that is exempt from both the FTC’s and FCC’s
requirements to access the National Registry, but voluntarily chooses to access
the information solely for the purpose of preventing telephone calls to
telephone numbers in the National Registry. Exempt Organizations include charities or non-profit organizations,
organizations engaged in political solicitations or surveys, or Sellers or
Telemarketers that call ONLY consumers with whom they have an established
business relationship or from whom they have obtained the express written
agreement to call.
See 16 CFR § 310.4(b)(1)(iii)(B)(i) and (ii).
Exempt Organizations must wait three business days following the submission of
their request to access registered telephone numbers before they may be given
access to such numbers. We may contact you if we have questions about your
status.
The following chart provides additional information for each type of
organization: