Polices and General Information

• Registration
• Registration Process
• Confirmation
• Payment
• Classroom Hours
• Travel
• Weather Policy
• Substitutions
• Cancellations
• Rescheduling
• Wait Lists
• Special Needs
• Discounts
• Materials
• Attendance Certification
• Program Certificates
• Transcripts
• Admission
• Guarantee
• Program Refund Policy
• Complaint Resolution Policy
• National Registry of CPE Sponsors
• About CPE Credits

Registration

The Treasury Agency Services Training Web site is for the use of all non-FMS learners. FMS learners access their Learning Management System (LMS) for their training requirements. For Non-FMS learners, completing this web site's registration form will temporarily "hold" a space for you. Your space will be guaranteed when we receive your agency-authorized training form or other form of payment.

For your convenience, Treasury Agency Services offers a variety of registration options. For fastest service, register via our Web site registration form or by fax: (202) 874-9560.

Registration Process (for non-FMS government employees)

1. Complete registration form.
2. Submit registration by internet (preferred method), fax or mail.
3. Follow up registration with your form of payment.
4. Receive registration confirmation once form of payment is received.

Confirmation

Confirmation notices are sent automatically via e-mail to students registered in courses and workshops no later than 5 business days prior to the start date. If you do not receive a confirmation notice, please contact us immediately.

Methods of Payment

If we have not received your payment by the start of the class, you will be not be permitted to attend the training. Treasury Agency Services accepts any federal agency-authorized training form. For example:

• SF 182 Training Authorization Form*
• DD 1556 Training Authorization Form
• Purchase Orders (Government participants only)
• Credit Card (please call with information)
• Interagency agreements

*It is imperative that your SF 182 include your correct 8-digit Agency Location Code (ALC).

Classroom Hours

• Normal Hours: 08:30 AM - 04:30 PM
• First Day of Course: The registration desk at our training facility opens at 8:00 a.m. Please arrive by 8:15 a.m. so that you can sign-in and be given directions to the appropriate training classroom before class commences at 8:30 a.m.

Travel

We suggest nonrefundable travel reservations be made after receipt of confirmation letters.

Inclement Weather/Snow Policy

Classes may be cancelled or dismisses early due to emergency or inclement weather when the federal government instructs employees not to report to work or dismisses them early. Classes missed due to these situations may be made up at a later date

Substitutions

Course enrollment substitutions are acceptable any time up to the course start date. For conference, seminar or workshop substitutes, please advise us at least 5 business days prior to the training event and check in at the registration desk using the last name of the originally registered participant.

Canceled Courses

Should circumstances necessitate the cancellation of training, students will be notified by phone, fax or email by a customer service representative. Notification of course cancellations will also be recorded on the main telephone line at 202/874-9560. Full tuition refund is given for canceled courses.

Cancellations/Refunds/No Shows /Rescheduling

Students are expected to complete the entire course and should make their travel arrangements accordingly. Failure to attend the entire course may result in not receiving CPEs or a certificate of training for the course.

You may drop a course and receive a full refund if you provide written notice no less than two weeks prior to the course's start date. After that date, you may send a substitute but refunds will not be made.

Waiting Lists

When courses are full, students are automatically enrolled in the next available scheduled date and written notification is provided. If no other course date is available, a make-up course date is scheduled and students are notified of the date by the registration department.

Course Hours

Unless other wise indicated, course hours are 8:30 a.m. to 4:00 p.m. (Registration begins at 8:00 a.m.). Start and ending times vary for conferences and seminars.

Special Needs

If special aids or services addressed in the Americans with Disabilities Act are required, please inform us upon registration or at least 10 business days in advance of the course, conference, seminar or workshop by contacting the registration department at 202/874-9560.

Sign-interpretation services are available upon written request. Please indicate sign-interpretation needs upon registration or at least 10 business days in advance.

For conferences, seminars and workshops, vegetarian meals are available upon written request for those with special dietary needs. Please indicate your dietary requirement when registering for training events with meals included or at least 10 business days in advance.

Training Discounts

Training discounts are offered to our valued customers each fiscal year. For example, a special discount will be applied to agencies that schedule more than one on-site class with 20 or more students in each class.

• Also see Tuition Discounts for Annual Conference

Training Materials

Each course includes a student manual, case studies and practical exercises. Student manuals cannot be purchases separately. Training materials for conferences and seminars will be posted on our website one week prior to the conference or seminar.

Attendance Certification

To receive a training certificate for successful completion with continuing professional education credit, you must attend the full course, conference or seminar. For partial training completion, a letter is provided with the amount of earned continuing professional education credits.

Program Certificates

Certificates of Accomplishment are available for those interested in participating in our certification programs. Achievement is documented by attendance and a comprehensive examination. See specific certificate program details at http://fms.treas.gov/tas/certificate.html

Transcripts

Transcripts will be provided for a fee of $5.00 from:

Treasury Agency Services
Attn: Registration Department
1990 K Street, NW Suite 300
Washington, DC 20006

Requests should include a credit card number, check or money order and your name, agency/bureau, student number (SSN) and the address to which the transcript is to be sent. Please allow 10 business days for processing.

Admission

All Treasury courses are open to anyone interested in attending. However, course prerequisites have been provided to ensure that students receive the maximum training experience benefit and are strongly recommended. Those interested in pursuing Treasury professional certificates should submit a certification application and register for the appropriate examination. Certificates offered in partnership with other training and education institutions may be subject to additional admissions requirements.

Guarantee

Your opinion is very important to us. It allows us to revise our educational/training services to better accommodate your needs. Accordingly, we ask that you provide both your positive and negative feedback by either completing the course evaluation forms or contacting us at: 202/874-9560.

Program Refund Policy

Student cancellations require written notification by either fax, email or by regular mail to Treasury Agency Services, Professional Development Division (PD2), 1990 K. Street N.W., Room 300, Washington, D.C. 20006. Our refund policy is as follows: All cancellations are subject to a $50.00 processing fee. Cancellations made by students that are 5 business days prior to class convenings will be chaged the full tuition. Students who do not show for attendance will be charged the full tuition.

Complaint Resolution Policy

In the event that students require assistance in resolving issues, clarifications, and/or compliants pertaining to registration, enrollment, attendance, or payment of course fees, students may call 202-874-9539 or send a fax to 202-874-9629 and address the issue with the Professional Development Divisions' Internal and/or External Training Coordinators. Upon receipt of the student's input, the Internal and/or External Training Coordinators will take the matter for action, conduct research, and respond to the student within 3 working days.

National Registry of CPE Sponsors

The Treasury Agency Services (TAS), Professional Development Division (PD2), is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State Boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN. 37219-2417. Website: www.nasba.org

About CPE Credits

Every credible program of professional certification has a mechanism to ensure that certified members remain current. In most cases, this is the Continuing Professional Education Unit (CPE). Individuals need to earn 80 CPE credits every two (2) years to renew/continue their "Certification".

Example Programs that use CPE Requirements: Certified Public Accountant (CPA), Certified Fraud Examiner (CFE), Certified Management Accountant (CMA), Certified Cost Estimator/Analyst (CCE/A), Certified Government Financial Manager (CGFM), Certified Internal Auditor (CIA), Project Management Certification (PMC) and others as appropriate.

The continuing professional education (CPE) requirement exists to increase the professional competence of each member. Members are expected to maintain the high standards of the profession by selecting quality education programs to fulfill their continuting education requirements. Members have a wide latitude in selecting continuing education programs suited to their professional activities.