Office of Operations
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 21st century operations using 21st century technologies

Operations Program Directory

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Program Office Code Extension Program Manager
511 Traveler Information HOTM (202) 366-2194 Bob Rupert
Access Management HOTM (202) 366-2188 Neil Spiller
Adaptive Signal Control HOTM (202) 366-1482 Pam Crenshaw
Adopt-a-Highway/Acknowledge Signs HOTO (202) 366-2192 Linda L. Brown
Adopt-a-Highway/Acknowledge Signs HOTO (202) 366-9064 Ernie Huckaby
Advanced Traffic Management HOTM (202) 366-2183 John Halkias
Amber Alert HOTM (202) 366-2194 Bob Rupert
Architecture Consistency HOTM (202) 366-2199 Pam Kordenbrock
Arterial Management HOTM (202) 366-1482 Pam Crenshaw
Arterial Signal Control HOTM (202) 366-1482 Pam Crenshaw
Asset Management HOTM (202) 366-0640 John A. Harding
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Border Crossing Issues & Technology HOFM (202) 366-2976 Crystal Jones
Border Wizard HOFM (202) 366-2976 Crystal Jones
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Capacity Analysis
 HOTM (202) 366-2183 John Halkias
Changeable Message Signs HOTM (202) 366-2194 Bob Rupert
Changeable Message Signs HOTO (202) 366-2192 Linda L. Brown
Color Specifications (signs and pavement markings)
 HOTO (202) 366-5892 Guan Xu
Condition & Performance Report – Freight
 HOFM (202) 366-8959 Joanne Sedor
Condition & Performance Report – Operations
 HOP (202) 366-9258 Rolf Schmitt
Congestion Analysis
 HOTM (202) 366-2183 John Halkias
Congestion Management (Technical)
 HOTM (202) 366-4069 Wayne Berman
Congestion Pricing (Technical)
 HOTM (202) 366-4069 Wayne Berman
Control Correspondence
 HOP (202) 366-8033 Rose Skerkavich
Curriculum, Freight
 HOFM (202) 366-9498 Scott Johnson
Corridor Management
 HOTM (202) 366-0640 John Harding
Curriculum, Operations/ITS HOP (202) 366-4082 Barry Zimmer
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Demand Management
 HOTM (202) 366-4069 Wayne Berman
Demonstration Projects (Congressionally Mandated)
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 - Pavement Markings HOTM (202) 366-0857 Scott Wainwright
 - ITS Deployment
 HOTM (202) 366-6066 Larry Swartzlander
Dynamic Message Signs HOTM (202) 366-2194 Bob Rupert
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Electronic Toll Collection HOTM (202) 366-2194 Bob Rupert
Emergency Alert Bulletin HOTO (202) 366-4628 Dan Ferezan
Emergency Preparedness Communications System
 HOTO (202) 366-4628 Dan Ferezan
Emergency Preparedness Training HOTO (202) 366-4628 Dan Ferezan
Emergency Response/Recovery HOT0 (202) 366-1548 Vince Pearce
Evacuation, Hurricane HOTO (202) 366-1548 Vince Pearce
Evacuation, Terrorism HOTO (202) 366-1548 Vince Pearce
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Freeway Management HOTM (202) 366-2183 John Halkias
Freeway Traffic Operations HOTM (202) 366-2183 John Halkias
Freight Management & Operations empty cell empty cell empty cell
- FHWA Freight Council HOFM (202) 366-9498 Scott Johnson
- Freight Analysis Framework, Forecasts HOFM (202) 366-9258 Rolf Schmitt
- Freight Corridors HOFM (202) 366-9258 Rolf Schmitt
- Freight Data & Analysis Tools HOFM (202) 366-9258 Rolf Schmitt
- Freight Economics HOFM (202) 366-4241 Rob Mulholland
- Freight Financing HOFM (202) 366-9498 Scott Johnson
- Freight Gateways & Borders HOFM (202) 366-2976 Crystal Jones
- Freight Industry/Analysis HOFM (202) 366-2997 Bob Davis
- Freight Operations & Technology HOFM (202) 366-2639 Mike Onder
- Freight Performance Measurement HOFM (202) 366-2997 Bob Davis
- Freight Performance Measurement HOFM (202) 366-9258 Rolf Schmitt
- Freight Performance Measurement HOFM (202) 366-2976 Crystal Jones
- Freight Planning & Program Development HOFM (202) 366-9498 Scott Johnson
- Freight Policy/Legislative Development             HOFM (202) 366-9258 Rolf Schmitt
- Freight Policy/Legislative Development      HOFM (202) 366-9498 Scott Johnson
- Freight Professional Capacity Building HOFM (202) 366-9498 Scott Johnson
- Freight Research HOFM (202) 366-9258 Rolf Schmitt
- Freight Research HOFM (202) 366-2639 Mike Onder
- Freight Security HOFM (202) 366-2639 Mike Onder
- Intermodal Freight Technology HOP (202) 366-9258 Mike Onder
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Ground Access to Airports HOTM (202) 366-2194 Bob Rupert
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HAZMAT (Operations Issues) HOTO (202) 366-8042 Dave Helman
High Occupancy Toll (HOT) Lanes HOTM (202) 366-2183 John Halkias
High Occupancy Vehicles (HOV Lanes) HOTM (202) 366-2183 John Halkias
Highway Capacity Manual HOTM (202) 366-2183 John Halkias
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Incident Detection & Verification HOTO (202) 366-8042 Dave Helman
Incident Management Programs HOTO (202) 366-8042 Dave Helman
Incident Response & Clearance HOTO (202) 366-8042 Dave Helman
Information Infrastructure HOTM (202) 366-6598 Brandy Meehan
Intelligent Transportation Infrastructure Program HOTM (202) 366-8043 Chung Eng
Intelligent Transportation Systems (ITS) empty cell empty cell empty cell
- Architecture Consistency HOTM (202) 366-2199 Pam Kordenbrock
- Border Architecture HOFM (202) 366-2976 Crystal Jones
- Commercial Vehicle Operations /Intermodal Freight HOFM (202) 366-2639 Mike Onder
- Deployment Program HOTM (202) 366-6066 Larry Swartzlander
- Freight Operational Tests HOFM (202) 366-9215 Randy Butler
- Freight Operational Tests HOFM (202) 366-2639 Mike Onder
- Integration Program HOTM (202) 366-6066 Larry Swartzlander
- Operations Support HOTM (202) 366-4073 Jason Hedley
- Publications HOP (202) 366-4065 Marianna Rizzo
- Standards Implementation HOTM (202) 366-6054 Tom Stout
- Systems Engineering HOTM (202) 366-2199 Pam Kordenbrock
- Technical Expertise HOTM (202) 366-2168 Steve Clinger
- Technical Expertise HOTM (202) 366-2199 Pam Kordenbrock
Intermodal Freight Technology HOFM (202) 366-2639 Mike Onder
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Legislative Agenda (Operations) HOP (202) 366-2835  Whitey Metheny
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Managed Lanes HOTM (202) 366-2183 John Halkias
Management Systems - Congestion HOTM (202) 366-4069 Wayne Berman
Measures (Operations Success) HOTM (202) 366-8043 Chung Eng
Media Relations HOP (202) 366-9631 Marianna Rizzo
Military Coordination HOTO (202) 366-4628 Dan Ferezan
Modeling (Traffic) HOTM (202) 366-2183 John Halkias
MUTCD empty cell empty cell empty cell
- General HOTO (202) 366-2192 Linda L. Brown
- Part 1 General Provisions/Definitions HOTO (202) 366-2192 Linda L. Brown
- Part 2 Signs HOTO (202) 366-2192 Linda L. Brown
- Part 2 Signs MRC (708) 283-3545 Fred Ranck
- Part 3 Markings HOTO (202) 366-0857 Scott Wainwright
- Part 4 Signals HOTO (202) 366-0857 Scott Wainwright
- Part 5 Low Volume Roads MRC (708) 283-3545 Fred Ranck
- Part 6 Traffic Control for Work Zones MRC (608) 829-7529 Pete Rusch
- Part 7 Traffic Control for School Areas HOTO (202) 366-5892 Guan Xu
- Part 8 Traffic Control Sys. for Roadway-Rail Grade XXs HOTO (202) 366-5892 Guan Xu
- Part 9 Traffic Control for Bicycles HOTO (202) 366-5892 Guan Xu
- Part 10 Light Rail HOTO (202) 366-5892 Guan Xu
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Naming of Highways and Bridges HOTO (202) 366-2192 Linda L. Brown
Naming of Highways and Bridges MRC (708) 283-3545 Fred Ranck
National Associations Working Group HOP (202) 366-1896 Zia Burleigh
National Dialogue HOP (202) 366-0408 Jeff Paniati
National Dialogue HOP (202) 366-1896 Zia Burleigh
National Transportation Operations Coalition (NTOC) HOP (202) 366-1896 Zia Burleigh
National Work Zone Awareness Week HOTO (202) 366-6993 Carol Keenan
NCHRP Coordination HOP (202) 366-4082 Barry Zimmer
NHS Intermodal Freight Connectors HOFM (202) 366-8959 Joanne Sedor
NHS Measurements HOP (202) 366-9258 Rolf Schmitt
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Operational Improvements (Traffic) HOTM (202) 366-2194 Bob Rupert
Operations Asset Management HOTM (202) 366-0640 John Harding
Operations National Dialogue HOP (202) 366-0408 Jeff Paniati
Operations Planning HOTM (202) 366-4069 Wayne Berman
Operations Self Assessments HOTM (202) 366-2188 Neil Spiller
Operations Web Site HOP (202) 366-9631 Marianna Rizzo
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Peer-to-Peer Traffic Control Devices HOTO (202) 366-5892 Guan Xu
Performance Measures HOTM (202) 366-8043 Chung Eng
Planned Special Events HOTO (202) 366-2855 Laurie Radow
Planning for Operations HOTM (202) 366-4069 Wayne Berman
Policy Analysis and Measurement HOP (202) 366-9258 Rolf Schmitt
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Ramp Metering HOTM (202) 366-2183 John Halkias
Regional Transportation Operations Collaboration/Coordination (RTOCC) HOTM (202) 366-4069 Wayne Berman
Research Agenda HOP (202) 366-4082 Barry Zimmer
Research Coordination (NSTC,OST, NCHRP) HOFM (202) 366-9498 Scott Johnson
Ridesharing HOTM (202) 366-4069 Wayne Berman
Road Weather Information Systems HOTO (202) 366-1301 Paul Pisano
Road Weather Management HOTO (202) 366-1301 Paul Pisano
Rural ITS HOTM (202) 366-4073 Jason Hedley
Route Numbering MRC (708) 283-3545 Fred Ranck
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Salt - alternatives to HOTO (202) 366-1301 Paul Pisano
Salt for Ice Control HOTO (202) 366-1301 Paul Pisano
Security HOTO (202) 366-1548 Vince Pearce
Service Patrols HOTO (202) 366-8042 Dave Helman
Service Plans HOTM (202) 366-4073 Jason Hedley
Signal Control Systems HOTM (202) 366-1482 Pam Crenshaw
Simulation (Traffic) HOTM (202) 366-2183 John Halkias
Snow and Ice Control HOTO (202) 366-1301 Paul Pisano
Snow Plowing HOTO (202) 366-1301 Paul Pisano
Special Events Management HOTO (202) 366-2855 Laurie Radow
Standard Highway Signs Book MRC (708) 283-3545 Fred Ranck
Strategic Planning (Operations) HOP (202) 366-2835 Whitey Metheny
Systems Engineering HOTM (202) 366-2199 Pam Kordenbrock
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Talking Freight Seminars HOFM (202) 366-9498 Scott Johnson
Talking Freight Seminars HOFM (202) 366-8959 Joanne Sedor
Tourist Oriented Directional Signs MRC (708) 283-3545 Fred Ranck
Towing & Recovery Practices HOTO (202) 366-8042 Dave Helman
Traffic Analysis Tools HOTM (202) 366-2183 John Halkias
Traffic Flow Surveillance/Detectors HOTM (202) 366-2188 Neil Spiller
Traffic Operations Models HOTM (202) 366-2183 John Halkias
Traffic Signal Systems HOTM (202) 366-1482 Pam Crenshaw
Training (employee) HOP (202) 366-1808 Nan Prillerman
Transportation Management Centers HOTM (202) 366-2183 John Halkias
Transportation Systems Management (TSM) HOTM (202) 366-4069 Wayne Berman
Travel (Operations Staff) HOP (202) 366-1808 Nan Prillerman
Travel Demand Management HOTM (202) 366-4069 Wayne Berman
Travel Time in Freight Significant Corridors HOFM (202) 366-2976 Crystal Jones
Traveler Information HOTM (202) 366-2194 Bob Rupert
Truck Size & Weight Program Policy & Regulatory Issues HOFM (202) 366-2997 Bob Davis
Truck Size & Weight Program Policy & Regulatory Issues HOFM (202) 366-6817 Phil Forjan
Truck Size & Weight Program Policy & Regulatory Issues HOFM (202) 366-4415 Julie Strawhorn
Truck Size & Weight State Certifications HOFM (202) 366-2997 Bob Davis
Trucking and Intermodal Freight Regulatory Issues HOFM (202) 366-2997 Bob Davis
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Value Pricing - Operations HOTM (202) 366-4069 Wayne Berman
Vanpooling & Carpooling HOTM (202) 366-4069 Wayne Berman
Variable Message Signs HOTM (202) 366-2194 Bob Rupert
Vehicle Infrastructure Integration HOTM (202) 366-6598 Brandy Meehan
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Web Site Operations HOP (202) 366-9631 Marianna Rizzo
Weather Information for Surface Transportation HOTO (202) 366-1301 Paul Pisano
Winter Maintenance HOTO (202) 366-1301 Paul Pisano
Work Zone Operations HOTO (202) 366-4372 Scott Battles
- Technical Sharing/ HOTO (202) 366-4372 Scott Battles
Best Practices HOTO (202) 366-0855 Tracy Scriba
- ITS Applications HOTO (202) 366-0855 Tracy Scriba
- Workshops HOTO (202) 366-6993 Carol Keenan
- Communications and Outreach HOTO (202) 366-6993 Carol Keenan
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Yellow Pages - Availability/Updates HOP (202) 366-0711 Chioneso Howard