U.S. Department of State

U.S. Department of State
 
 

National Passport Information Center

TOLL-FREE TELEPHONE SERVICE AND EXPANDED SERVICE AVAILABILITY AND OPTIONS

This is the only official U.S. Government website for passport information. If you have a travel emergency, please call the National Passport Information Center to speak to a Customer Service Representative. Website for Passport Information.
· Telephone Number: 1-877-4USA-PPT (1-877-487-2778
· TDD/TTY: 1-888-874-7793. Telephone number for customers with telecommunication devices for the hearing impaired
·Customer Service Representatives and Operators for TDD/TTY are available Monday-Friday, 8 a.m. to 8 p.m., Eastern Time, excluding federal holidays.

Automated Information available 24 hours a day, 7 days a week. If you have a travel emergency, please call the Center to speak with a customer service representative. Do not e-mail.
· E-mail may be sent to NPIC by completing a general inquiry or status of pending application form through the links below.
If you would like to email the National Passport Information Center for a general question regarding passports, click here
If you have already applied for a U.S. passport and would like to know the status of your application by email, click here