U.S. Department of State

U.S. Department of State
 
 

Who We Are

The U.S. passport identifies the bearer as a U.S. citizen or national. It is a request to foreign governments to permit travel or temporary residence in their territories and access to all lawful, local aid and protection. It also allows bearers access to U.S. consular services and assistance while abroad and re-entry into the U.S.

Within Department of State’s Bureau of Consular Affairs, the Passport Services Directorate serves U.S. citizens intending international travel through passport issuance and protects the integrity of the U.S. passport as proof of U.S. citizenship at home and around the world.

Passport Services consists of:
· 13 Regional Passport Agencies
· 1 Special Issuance Agency
· 2 National Processing Facilities
· The National Passport Information Center;
· A network of more than 6,000 public government offices across the U.S. designated by Passport Services to accept applications; and
· Headquarters offices in Washington, DC.

The National Processing Centers also support issuance of passports for U.S. citizens abroad via our Embassies and Consulates.

Customer Service Statistics
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