The
National Servicing Center (NSC) in Tulsa monitors the servicing
of the Officer Next Door (OND) and Teacher Next Door (TND) loans
after closing. This page describes OND/TND participant responsibilities
according to the program regulations. If you have any questions,
please contact our servicing subcontractor, First Madison Services,
Inc. at:
U.S.
Department of HUD
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c/o
First Madison Services, Inc.
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4111
S. Darlington, Suite 300
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Tulsa,
Oklahoma 74135
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Toll
Free: 800-967-3050
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Fax:
918-270-4213
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Annual
Certifications
When
officers or teachers purchase properties under the OND/TND program
they agree with the Program Regulations to own and live in as their
sole residence the property for a three-year period and not
own any other residential real estate during that period. Program
regulations require participants certify every year that they are
living in the property and own no other residential property.
The
annual certification is mailed to participants, ready for signature,
around the anniversary of the purchase. Participants should sign,
date, and return the form to the address specified in the letter.
If they fail to return the first letter, a follow-up letter is sent
one month later. At times, their return letter and our follow-up
letter cross in the mail. If this happens, participants can either
contact our servicer to determine if the first certification was
received and logged in or they can sign and return the second certification.
If
participants fail to return at least one annual certification per
year, NSC refers the case for investigation. An investigator will
then make an on-site visit to verify the occupancy of the property.
Further, the investigator will ask the participant to sign the annual
certification in their presence. In the event that investigation
fails to verify occupancy, the participant will be turned over to
the Office of Inspector General for further investigation and possible
prosecution. To avoid noncompliance, complete and return the annual
certification forms promptly and honestly. Falsifying information
on this certification is a felony. HUD will prosecute false claims
and statements. Conviction may result in criminal and/or civil penalties.
(18 U.S.C. 1001, 1010, 1012 3559, 3571; 31 U.S.C. 3729, 3802).
If
you have any questions, please contact our servicing subcontractor,
First Madison Services, Inc. using
the above
address and/or phone numbers.
Military
Duty
Participants
that are called to active military duty are provided clemency in
regards to the owner occupancy requirements of the program for the
timeframe that they are in active duty. Participants on active military
duty are not required to occupy the property and are allowed to
rent the property (only while on active duty) if necessary to minimize
potential vandalism. However, the NSC needs to be aware of those
participants that are on active military duty and are not occupying
their property. Participants must notify the NSC according to the
Military
Duty Instructions. Print out the information and instructions
and comply with the instructions so that you will not be referred
for investigation during your military duty. If
you have any questions, please contact our servicing subcontractor,
First Madison Services, Inc. using
the above
address and/or phone numbers.
Subordinations
When
officers and teachers close on their home, they sign a note and
a mortgage. The mortgage is filed right after the first (primary)
mortgage, thereby making it a second mortgage. When participants
pay off their first mortgage (usually done by refinancing), HUD's
mortgage moves into first position. If a participant is attempting
to refinance their first mortgage, the lender will want its new
loan to be in first position. In order to accomplish this, HUD must
be willing to subordinate its position to the new first mortgage.
HUD
has certain rules and procedures regarding subordinating. The rules
are that HUD will consent to refinancing (1) for the purpose of
obtaining an FHA 203(k) rehabilitation loan or (2) for the purpose
of obtaining a lower mortgage interest rate or change in the term
of the loan. The 203(k) loan is a rehabilitation loan in which necessary
property improvements are financed into a new loan.
The
closing (or title) agent handling the closing of the new loan should
handle the paperwork and details to obtain the HUD subordination.
Participants can refer the closing company to this page or they
can print the Subordination
Information sheet and take it to the closing company. Read the
linked information then mail or fax the subordination request to
our
servicing subcontractor, First Madison Services, Inc. using
the above
address and/or phone numbers.
Pay
Offs
If
a participant needs to dispose of the property before expiration
of the three-year occupancy period (for job relocation, family composition
changes, or refinance), NSC's subcontractor, First Madison Services,
processes those payoffs. Fax the request for the payoff with the
following information: participant's name, full property address,
estimated closing date, company requesting the payoff, company address,
company telephone number, return fax number, and signed permission
of the participant to collect the data. All of this information
may be mailed or faxed to First Madison Services. Payoff requests
are usually processed and faxed out within 2 business days of receipt.
For payoffs, or if
you have any questions, please contact our servicing subcontractor,
First Madison Services, Inc. using
the above
address and/or phone numbers.
Releases
At
the end of the required three-year occupancy period, HUD's second
mortgage will be released provided (1) the participant has completed
and returned the required annual certifications, (2) is not currently
under investigation by the Office of Inspector General, and (3)
is in compliance with all of the OND/TND regulations. A mortgage
satisfaction will be filed with the participant's local county recorder's
office. After the release is filed, a copy will be mailed to the
property address. Thereafter, HUD's second mortgage will not show
up on the title to your property. After release, there is no further
obligation to or restrictions imposed by the Department of Housing
and Urban Development. Releases are mailed to the county recorder
for filing no later than thirty days after the end of the required
occupancy period. However, some counties have a filing backlog and,
therefore, HUD has no control.
Releases
are prepared and filed by our servicing subcontractor, First Madison
Services. For questions about the filing status of the release,
contact them
using the above
address and/or phone numbers.
Comments
and Questions
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