Chapter
2
Mortgage Credit Guidelines
Page 2-17
The
transferring lender must make the transfer electronically utilizing
FHA Connection. Only if extenuating circumstances exist, will HUD
endorsement technicians transfer a case number to a new lender.
In those instances, an assignment letter must be sent to the attention
of an endorsement technician in the HUD Homeownership Center (HOC)
to make the necessary changes in CHUMS, noting that this is an exception
and stating the reason.
If
a lender will not transfer a case number, but the borrower wants
to work with a new lender, the new lender should:
(1)
Send the letter to the HOC specifically outlining the steps they
have taken to accomplish the transfer;
(2)
List what fees (if any) the original lender has requested;
(3)
Provide a resolution to that request for payment for services, along
with a letter signed by the borrower stating they want to work with
the new lender.
HUD
will cancel the first case number to enable you to order a
new case number and appraisal.
If
your borrower has requested a transfer in writing, the lender must
comply with their request as outlined in HUD
Handbook 4000.4 Page 1-16A. However, the borrower may still
be civilly liable to the old lender for payment of certain fees.
If the transferring lender is uncooperative, prior to contacting
HUD, your Branch Manager should attempt to resolve the situation.
Please
see: HUD
Handbook 4000.4 Page 1-16A.
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