Account Representatives
We have a team of headquarters-based records professionals to serve your business needs:
Kenny Ragland, Michele Romero, Karen Scott, Angela Tillery, and Sandra Wayman.
Kenny Ragland joined the National Archives and Records Administration as an account
representative in July 2004.
Previously, Mr. Ragland worked for the Washington National Records Center.
His experience at the records center includes supervising in the reference service branch.
Mr. Ragland also worked as the Records Manager at the District of Columbia Records Center
where he was in charge of preservation of agency records of the D.C. Government.
Mr. Ragland is the point of contact for the following agencies:
- Department of the Treasury
- Internal Revenue Service
- Department of Justice
- Department of Homeland Security
Kenny can be reached at
kenneth.ragland@nara.gov or at (301) 837-1671.
is an account representative for the Records Center Program at the National Archives
and Records Administration. She joined the program in August 2000.
Previously, Ms. Romero worked at our Washington National Records Center. Her experience at the records
center includes work in the Accessions and Disposal Branch. Ms. Romero also worked for the Director,
handling budget, administrative, and human resource responsibilities.
Ms. Romero is the point of contact for the following agencies:
- Department of Energy
- Department of Health and Human Services
- Department of Transportation
- National Archives and Records Administration
- Office of Personnel Management
- United States Coast Guard
- United States Postal Service
Michele can be reached at michele.romero@nara.gov or
at 301-837-2917.
joined the National Archives and Records
Administration as an account representative in the Records Center Program in
January 2003. Previously, Ms. Scott worked for the U.S. Department of
Agriculture as a Compliance Specialist, where she enforced the rules and
regulations of fruits and vegetables regulated under the 9 CFR domestic and
imported orders.
Ms. Scott is the point of contact for the following agencies:
- Department of Defense
- Department of Commerce
- NASA
- Tennessee Valley Authority
- Patent and Trademark
- Department of Veterans' Affairs
Karen can be reached at karen.scott@nara.gov or at 301-837-3076.
is an account representative for the Record Center Program (RCP) at the National Archives
and Records Administration. She joined the program in early 1999.
Previously, Ms. Tillery spent several years as a management analyst for the Federal government. During this
time she worked in several defense organizations advocating the importance of records management.
As an account representative, Ms. Tillery provides superior customer service to several federal agencies.
She is a liaison between the agencies and the 16 NARA records centers across the country.
Contact Ms. Tillery to discuss with her where the RCP is
headed in the areas of technology and enhancing the current automated system. She is looking forward to informing you about the plans
the new RCP has in the area of specialized customer service, special (unique) agency projects and enhancing your agencies
cost savings in the records management arena.
Ms. Tillery is the point of contact for the following agencies:
- Department of Agriculture
- Department of Education
- Housing and Urban Development
- Railroad Retirement Board
- Environmental Protection Agency
- Department of Labor
- Department of Interior
- General Services Administration
Angela can be reached by e-mail at:
angeleta.tillery@nara.gov or on 301-837-3056.
joined the Record Center Program at the National Archives and Records Administration
as an account representative in February 1999. Sandy worked at our Washington National Records Center,
accumulating over 24 years of service. Sandy's experience at the records center include positions involving
reference service, quality control, micrographics, and accessioning and disposal. Her years of service enabled
her to gain a broad knowledge in both records management and records center functions.
Ms. Wayman is the point of contact for the following agencies:
- Administrative Office of the U.S. Courts
- Executive Office of the President
- Records of the Judicial Branch
- Records of the Legislative Branch
- Washington DC Government
- Department of State
- Social Security Administration
- Various independent agencies
Sandy can be reached at
sandra.wayman@nara.gov or at
301-837-3109.
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